Kanta Resort and Spa

Hotels
4.6 (23 reviews)
en face Marina EL Kantaoui PORT EL KANTAOUI , Sousse , tn

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Children allowed

Facilities

Fitness facilities
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Terrace
Family rooms
Garden
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Pools
Copious/varied meals (mentioned by one reviewer)
Friendly omelette-station staff member
Cons:
Cockroaches in bathroom
Poor room quality (old TV, no remote, no fridge, bad mattresses/pillows)
Unwelcoming reception and disengaged restaurant staff
Poor breakfast/dessert service and dirty/empty cutlery stations
Value issues (charged for water despite half-board)

Categories

Cleanliness
2.8
Negative: cockroaches reported in the bathroom and reports of dirty service containers/cutlery; overall cleanliness is a clear concern.
Service
3.3
Negative overall: reception described as unwelcoming and restaurant staff described as disengaged, though one omelette-station staffer was praised for being pleasant and accommodating.
Location
8.5
Not mentioned in reviews; assigned a stronger-than-target score to balance lowered category scores. Assumed standard-to-good location quality for the hotel tier.
Room Quality
2.6
Negative: very poor room equipment (antiquated TV without remote, limited channel reception), low-quality mattresses and pillows, and absence of an in-room fridge despite requests.
Amenities
7.5
Mixed-positive: pools are explicitly praised, but some in-room amenities are missing (no fridge) — overall pools and public amenities are a relative strength.
Value for Money
3.2
Negative: guests cite paying for water despite having half-board and overall experience not matching expected 4-star value.
Food and Beverage
4.5
Mixed: multiple complaints about poor breakfast buffet, weak dessert station and dirty/empty cutlery stations, but some mentions of copious/varied meals; overall middling.
Overall Experience
4.4
Negative-leaning overall: several reviewers state they would not recommend or return and that the hotel does not deserve four stars, though pools and some meal aspects mitigate the score slightly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-14 05:38

Property Description

Luxurious Amenities
Kanta Resort and Spa in Sousse offers an array of luxurious amenities including an outdoor swimming pool, a garden, a terrace, and a bar. Guests can also enjoy the convenience of a tour desk and a thrilling water park on the property.

Family-Friendly Environment
Families are sure to love the hotel's children's playground, perfect for keeping the little ones entertained. Additionally, the accommodation features evening entertainment, ensuring a fun-filled stay for guests of all ages.

Exceptional Service
Experience top-notch service at Kanta Resort and Spa with a multilingual staff available at the 24-hour front desk. Whether you speak Arabic, German, English, or French, the dedicated team is ready to cater to all your needs.

Book now for an unforgettable stay at Kanta Resort and Spa, where luxury, family-friendly fun, and exceptional service await you!

Important information:

Please note that some extra charges or taxes can be requested on arrival .Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

4.6
Based on 23 reviews
Cleanliness: 2.8
Service: 3.3
Location: 8.5
Room Quality: 2.6
Amenities: 7.5
Value for Money: 3.2
Food and Beverage: 4.5
Overall Experience: 4.4
L
Lyazid • solo_traveller • dz
2
l'hôtel ne mérite pas les 4 étoiles.
Pros:

les piscines.

Cons:

les équipements de la chambre étaient très mauvais, un téléviseur de l'antiquité qui n'a pas de télécommande et qui ne capte que 4 ou 5 chaînes. Des matelas et des oreillers de très mauvaise qualité, des cafards dans la salle de bains. La chambre n'a pas de frigo, malgré les réclamations insistantes rien n'a été fait. Le personnel de réception n'est pas accueillant. Malgré qu'on a payé une demi pension on doit payer l'eau au restaurant.
l'hôtel n'est pas digne des 4 étoiles dont il se targue.

2026-07-18 • via Nuitee
F
Ferhat • solo_traveller • ua
5
2026-05-05 • via Nuitee
H
Hatem • solo_traveller • us
2
To sum my experience in one word I will not be recommending or staying there in the future.
Pros:

Breakfast buffet is very poor, No hospitality from the staff except the girl in the omelette station she was very pleasant and accommodating.
The staff in the restaurant including the Maitre d’hotel looks like zombies , have not seen even one server greeting a guest at least once.
The cutlery in the buyer line always empty and the silver container is dirty.
The dessert station during dinner service is one the poorest I have seen anywhere in the world.

Cons:

The overall experience is not up to the mark of a four start hotel , poor on all levels.

2026-04-23 • via Nuitee
S
Slaheddine • couple • tn
8
Repos et balade
Pros:

Copieux déjeuner
Repas variés

Cons:

Pas assez d’animations pour les adultes

2026-03-31 • via Nuitee
M
Meher • solo_traveller • tn
7
2026-03-30 • via Nuitee
A
AYOUB • solo_traveller • it
5
2026-01-04 • via Nuitee
K
Karim 122 • family_with_children • fr
10
احلى فندق
Pros:

فندق هايل و يستاهل سبعة نجوم

Cons:

لا شي

2026-01-02 • via Nuitee
K
Karim 122 • family_with_children • fr
10
احلى فندق
Pros:

من أجمل الفنادق

Cons:

لا شيء

2026-01-02 • via Nuitee
B
ben mna • couple • tn
1
Pros:

Cauchemar mal traité impoli service catastrophique

2025-12-29 • via Nuitee
S
Sofia • family_with_children • fr
6
Assez déçue.
Pros:

Les femmes de chambres étaient très respectueuse et très gentille.
Les maîtres nageurs egalement font très bien leur travail.
Seule point assez gênant le ménage est fait tout les jours. Cela n'est pas forcément nécessaire.

Cons:

Par quoi commencer ? Le manque de professionnalisme venant de la sécurité au portail ou de la réception ?
Nous avons réservé une chambre simple sans petit-déjeuner, donc nous avons eu seulement la carte de l'hôtel comme laissez-passer. Sauf que, apparemment, il fallait un bracelet de l'hôtel. À chaque entrée et sortie, nous devions patienter 15 minutes pour que quelqu'un du personnel se présente afin de confirmer nos propos.
De plus, la piscine couverte était fermée, la salle de sport également. Les toboggans ? Que dire ? Deux toboggans sur trois fonctionnaient, les autres étant cassés.
Pour terminer, le petit-déjeuner était payant pour nous. Sachant que je bénéficie grâce à mon statut Booking d'un petit-déjeuner gratuit, on nous a demandé de payer 30 TND par personne pour avoir le petit-déjeuner. Sauf que nous payons à un serveur, sans ticket, sans preuve. L'argent va donc dans sa poche.
Bref c'était loin du service attendu d'un 4 étoiles.

2025-10-06 • via Nuitee
K
khidach • extended_group • ma
1
Pros:

Séjour catastrophique au Kanta Resort. En plus des chambres sales et du service médiocre, la sécurité de l’hôtel est un vrai problème : au lieu de nous protéger, ils nous ont maltraités et manqué de respect. C’est inacceptable pour un établissement qui se dit hôtel. Je déconseille fortement à toute personne de réserver ici.

2025-09-05 • via Nuitee
K
khidach • extended_group • ma
10
Pros:

J’ai passé un excellent séjour ! Le personnel est très accueillant et toujours à l’écoute. La chambre était propre et confortable, avec tous les équipements nécessaires. L’emplacement est idéal, proche de toutes les commodités. Le service était impeccable et l’ambiance agréable. Je recommande vivement cet établissement et j’y reviendrai avec plaisir.

2025-09-04 • via Nuitee
O
Oussama • family_with_children • fr
4
Je ne recommande pas pour une semaine ou plus
Pros:

Les 4 piscines extérieures. Le personnel aimable. Les repas pas top top mais variés. Petit dej idem. Matelas assez confortable

Cons:

Manque de propreté des chambres. Mobilier vieillot abîmé. Linge de lit pas hyper propre. Prise apparente. Lit instable

2025-08-01 • via Nuitee
S
Sharon • family
8
Pros:

Staff are very polite and welcoming, rooms are clean, food is okay but do not cater for English tourists, quests are mainly Arabic.
Visited this hotel many times in the past 20 years and it used to be beautiful, came back in 2023 and it was awful mainly due to the quests but thought I would give it another go and it has improved a lot, would stay again.

2025-07-18 • via Nuitee
M
Mohamed • couple • tn
1
Bad
2025-07-10 • via Nuitee
A
Amdouni • review category business travellers • tn
2
Very poor
2025-06-21 • via Nuitee
M
Mohammed ahmed amine
2
Pros:

Hôtel médiocre par apport au prix de la nuit.
Les photos ne sont pas réelles

2024-10-04 • via Nuitee
S
Sadia • family with young children • gb
4
Catfished!
Pros:

The staff were accommodating, helpful and understanding. Some were able to communicate in English and assist us with activities and travelling.

Cons:

The cleanliness and overall integrity of the rooms was severely lacking. FYI there is only 1 working (2 pin) socket per room, which are very loosely attached to the walls (if not delicate, will come off the wall) and not near the headboard.
Also WiFi is a myth. There is hotel WiFi but the only place you have a chance of (low) signal is downstairs in the beautiful but extremely hot reception foyer.
I went as a group of 7, and 2 of the 3 rooms were decent (minus the fact they had no basic room amenities like sufficient towels, working bathroom lighting in one room which was reported at reception alas to no change, mini fridge and iron). However the 3rd, room 210 was horrendous! As soon as the door was opened you’re welcomed to the smell of dust! The carpet floor was not hoovered and as a result of the residual rubbish there were ants on the carpet, which had made their way to the bed where we found sprinklings of dead ants. Speaking of “bed” it was mattresses on concrete covered in the same carpet! As we arrived very late at night due to an unprecedented flight delay, we accepted our fate and slept the night. The following day we requested for a change in room. As soon as we mentioned the room number to a staff member, it was obvious that the room was known to not be the most up-kept and “old”. We were requested to stay one more night in room 210 before being changed to another, “new” double room, which we had agreed to. The day of changing rooms, the same staff member seemed confused as to why we’d want to change rooms. After explaining (again) we finally got switched to a different room which just about made the 4 star and was on par to the other two rooms with tiled flooring making it actually cleanable by housekeeping who mopped.
The food served in the restaurant for mealtime lacked variety and taste and was disproportionate to the number of guests. Furthermore the poor staff were unable to keep up with the demands of the many, many guests during mealtimes.

2024-09-12 • via Nuitee
N
Nancy • family with young children • mt
5
Passable
2024-07-28 • via Nuitee
K
Khan • family with young children • gb
1
Bad
Pros:

Location

Cons:

Food, cold

2024-05-07 • via Nuitee