Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Good breakfast
Cons:
Cleanliness issues
Service inconsistencies

Categories

Cleanliness
8.4
Cleaning was deemed regular, with some issues mentioned regarding maintenance.
Service
9.4
Staff was generally described as friendly, but some reviews indicated areas for improvement.
Location
9.4
Multiple reviews praised the excellent location.
Room Quality
8.4
Generally noted as spacious and comfortable, but with issues like noise from the frigobar.
Amenities
8.9
Facilities were new and appealing, but some amenities like towels and breakfast replenishment were lacking.
Value for Money
8.4
Some guests felt the hotel did not provide good value compared to other options.
Food and Beverage
9.4
Breakfast received high praise, although there were minor issues with service.
Overall Experience
8.9
Overall experience was positive despite some noted inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 20:55

Property Description

Luxurious 4-Star Accommodation
Experience the epitome of comfort and style at Mercure Itajai Navegantes, located just 12 km from Municipal Streets. Indulge in our bar, restaurant, fitness centre, indoor pool, and sauna.

Modern Amenities for Your Comfort
Relax in air-conditioned rooms equipped with a desk, safety deposit box, TV, and a private bathroom. Enjoy the convenience of free WiFi, bed linen, and towels provided in each room.

Convenient Location and Exceptional Service
Explore nearby attractions like Cable Car and Univali Oceanographic Museum. Our multilingual staff at the 24-hour front desk ensures a seamless stay. Book now for a memorable experience at Mercure Itajai Navegantes.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.9
Based on 1842 reviews
Cleanliness: 8.4
Service: 9.4
Location: 9.4
Room Quality: 8.4
Amenities: 8.9
Value for Money: 8.4
Food and Beverage: 9.4
Overall Experience: 8.9
M
Mario • solo_traveller • it
10
2026-08-28 • via Nuitee
A
Aureane • solo_traveller • br
8
No geral minha estadia foi boa.
Pros:

Localização, Café da Manhã, Cama Confortável, Banheiro bem funcional

Cons:

O frigobar fazia muito barulho, a manutenção veio olhar e disse que não adiantava trocar porque todos estavam assim. Além disso havia muito pó em baixo da cama, faltava uma aspiração.

2026-08-28 • via Nuitee
G
gleison • couple • br
8
Hotel novo , agradável
Pros:

Restaurante muito bom
Assim como café manhã

Cons:

Acomodação pequena

2026-08-26 • via Nuitee
M
Madalena • couple • br
7
Pros:

ar condicionado

Cons:

colchao ruim, toalhas e enxoval velhos, agua qualidade precisa melhorar , tem cheiro e limpeza dos quartos

2026-08-24 • via Nuitee
E
Eduardo • couple • br
9
Pros:

Localização ótima e receptividade muito boa também. Fui a turismo e gostei bastante.

Cons:

estacionamento poderia estar incluso no preço do quarto.

2026-08-20 • via Nuitee
A
Adriano • couple • br
9
Pros:

Muito bom

2026-08-20 • via Nuitee
G
Gustavo • family_with_children • br
5
Falta de cordialidade
Pros:

Acomodação

Cons:

Atendimento

2026-08-18 • via Nuitee
G
Gustavo • couple • br
5
2026-08-18 • via Nuitee
P
PAFS • couple • br
9
2026-08-18 • via Nuitee
M
mauricio • family_with_children • br
9
2026-08-18 • via Nuitee
A
ANDRÉ • solo_traveller • br
1
2026-08-18 • via Nuitee
Úrsula • solo_traveller • br
10
2026-08-15 • via Nuitee
H
Heinz Horst • couple • br
9
Pros:

Localização

Cons:

Nada a reclamar

2026-08-11 • via Nuitee
A
Aline • couple • br
10
2026-08-10 • via Nuitee
C
Cesar • solo_traveller • br
9
2026-08-09 • via Nuitee
C
Carlos Renato Millen • solo_traveller • br
10
2026-08-09 • via Nuitee
J
joao • solo_traveller • br
10
2026-08-09 • via Nuitee
L
Lucas • extended_group • br
7
Pros:

As pessoas que trabalham no café da manhã tratam os hóspedes de uma forma impar e com bastante carinho e atenção. Além disso, a limpeza do quarto é exemplar. Poderiam dar o mesmo treinamento para os recepcionistas de hospitalidade.

Cons:

Se seguirmos o padrão Mercure de qualidade, os recepcionistas poderiam ser mais cordiais e atenciosos. Um simples check in ou check out tem uma atmosfera, tom de voz e atitudes desnecessárias que transparece boçalidade.

2026-08-09 • via Nuitee
M
Madalena • couple • br
10
boa
Pros:

conforto

Cons:

toalhas pequenas e finas demais

2026-08-04 • via Nuitee
K
Karina • solo_traveller • br
10
Pros:

Apartamento maravilhoso super recomendo

2026-08-04 • via Nuitee