Hotel Indigo Miami Brickell by IHG

Hotels
•
Hotel Indigo
8 (1752 reviews)
145 SW 11TH STREET , Miami , US
+1 (305) 860-3874
[email protected]

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Paid
Children allowed
Pets allowed

Facilities

Breakfast available (surcharge)
Self parking (surcharge)
Free WiFi
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Terrace
See all facilities

Review Highlights

Pros:
Excellent location near Brickell/Metromover
Clean and comfortable rooms (spacious, modern)
Helpful and friendly staff/valet praised
Good amenities (pool, gym)
Perceived good value for money
Cons:
Inconsistent service at reception / occasional unfriendly staff
Occasional maintenance issues (no hot water for some nights, cold showers)
Isolated room problems (smell, missed cleaning, missing hairdryer)
Breakfast quality mixed / not exceptional
Late check-out restrictions reported

Categories

Cleanliness
8.5
Multiple guests explicitly praised cleanliness ("Very clean", "el hotel limpio", "propreté"); one report of a missed room cleaning resolved promptly and one mention of a room smell, so overall cleanliness is strong but not flawless.
Service
7.5
Service is mixed: several mentions of helpful, friendly staff and attentive valet, but also reports of poor reception attitude, a complaint about denied late check-out, and one guest listing 'service' among negatives.
Location
9
Location is repeatedly highlighted as excellent and very convenient for Brickell/metro/metromover access; many reviews emphasize proximity to shops and downtown.
Room Quality
7.5
Rooms are described as comfortable, spacious and modern by many guests, but there are isolated negatives (smell, missing hairdryer, occasional cold shower) that reduce the score slightly.
Amenities
8
Amenities such as pool, gym and valet are noted positively; breakfast and some in-room features had mixed feedback (valet fee noted, hairdryer missing), so overall good but with minor gaps.
Value for Money
8.5
Several guests explicitly praised the hotel as a great quality-price option and recommended it; overall perceived as good value for the location and offerings.
Food and Beverage
7.5
Breakfast received mixed comments — some called it varied and fine, others said the menu was nothing special — resulting in a slightly above-average but not outstanding score.
Overall Experience
7.5
Overall impressions lean positive (comfortable stay, good location, helpful staff) but tempered by service inconsistencies, occasional maintenance/water issues, and isolated strong negative reports.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-10-12 14:58

Property Description

Welcome to Hotel Indigo® Miami Brickell, a 4-star boutique hotel in the entertainment center of Miami. Set in the heart of Brickell, we're steps from rooftop bars, luxury shops, and late-night restaurants at Brickell City Centre. Cool off in the outdoor pool, unwind at Mosaico Kitchen + Bar, or take care of business with flexible meeting space and high-speed Wi-Fi. Our hotel offers valet parking, plush guest rooms, and a team that knows Brickell like the back of their hand.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MIA

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed. A cot for children up to 2 years is free of charge.

  • Age restriction

    Guests must be at least 21 years old to check in.

  • Damage deposit

    A damage deposit of 100.0 USD may be required.

  • Parking

    Valet parking is available.

See all policies

Location

Property Video

Guest Reviews

8
Based on 1752 reviews
Cleanliness: 8.5
Service: 7.5
Location: 9
Room Quality: 7.5
Amenities: 8
Value for Money: 8.5
Food and Beverage: 7.5
Overall Experience: 7.5
N
noriega • couple • us
10
Very clean
Pros:

Beautiful

Cons:

Nothing

2026-09-19 • via Nuitee
C
Cristhian • solo_traveller • co
10
Excelente elección
Pros:

Muy cerca al metromover. El hotel limpio, el staff siempre dispuesto a colaborarte. Las habitaciones amplias, cómodas. Desayuno variado. Muy recomendado.

2026-09-18 • via Nuitee
D
Delana • couple • us
1
horrible
Pros:

nothing

Cons:

the room the smell the service the lobby the environment

2026-09-15 • via Nuitee
C
Carlos • couple • ve
9
2026-09-14 • via Nuitee
M
María José • family_with_children • cl
9
lo recomendamos, bien ubicado
Pros:

We had a very pleasant stay overall. The hotel was comfortable, well located, and had everything we needed. The staff were helpful, and the valet parking team was especially friendly, attentive, and provided excellent service. We would happily stay here again.

Cons:

Our room was not cleaned one day, but we called the front desk and they resolved the issue promptly.

2026-09-14 • via Nuitee
M
Marina • solo_traveller • us
9
2026-09-13 • via Nuitee
H
Heidi • family_with_children • us
10
2026-09-13 • via Nuitee
I
Işık • solo_traveller • tr
8
2026-09-12 • via Nuitee
K
Kevin • couple • us
10
2026-09-08 • via Nuitee
S
Sebastiano • solo_traveller • it
1
No
Pros:

No

Cons:

No

2026-09-08 • via Nuitee
K
Kritz • couple • pa
10
2026-09-07 • via Nuitee
H
Hannah • couple • us
10
2026-09-03 • via Nuitee
C
Coles • family_with_children • us
7
2026-09-02 • via Nuitee
M
Maurizio • solo_traveller • it
7
Pros:

Lo stile industrial posizione,pulizia

Cons:

Asciugacapelli inesistente,acqua della doccia fredda

2026-09-02 • via Nuitee
A
Abiodun • solo_traveller • ng
10
Pros:

Everything

Cons:

None

2026-09-01 • via Nuitee
J
juan carlos • couple • co
9
Pros:

el desayuno del menu no es del otro mundo.

2026-09-01 • via Nuitee
R
Roland • solo_traveller • ch
9
Hotel an guter Lage, guter Ausstattung & hilfsbereitem Personal - Basis für unbeschwerte Miami Tage
Pros:

Sehr gute Lage in downtown Miami. Sehr gut um an verschiedene Orte zu gelangen. Das Hotel ist modern eingerichtet, Zimmer, Pool und Gym waren eine gute Kombination. Auch das Frühstück im Erdgeschoss war unkompliziert, das Personal war nett und auch kleine Extra Anliegen wurden kompetent und umgehend erfüllt. Ich bin zufrieden und bedanke mich.

2026-09-01 • via Nuitee
J
Julia • couple • us
10
2026-08-26 • via Nuitee
R
Robert • solo_traveller • ky
8
2026-08-26 • via Nuitee
C
César Cruz • solo_traveller • ve
9
GRAN OPCIÓN A UNAS CALLES DEL CORAZÓN DE MIAMI
Pros:

El hotel es un diez, la ubicación es increíble teniendo un muy fácil acceso a Brickell, al Metrorail y Metromover. Hay supermercados y restaurantes a distancias sumamente cercanas, y lo mejor de todo es la increíble cercanía a Brickell. Literalmente a tres calles estás en pleno corazón de Miami. La habitación es confortable, bastante amplia y con lo justo para sentirte cómodo, la equipación es moderna y la cama y almohadas son bastante cómodas.
El servicio del personal es bastante bueno. Gabi y Mariano me asistieron de muy buena forma con mi late check-out (sin costo extra pero de solo una hora, punto que lamenté enormemente pues mi vuelo salía por la noche). Sin embargo guardaron mi equipaje un par de horas mientras hacía tiempo para ir al aeropuerto.
Agradezco a todo el equipo, y especialmente a las chicas venezolanas que por la tarde-noche del día de mi llegada me asistieron con el check-in. Recomiendo este alojamiento al cien por ciento y lo considero una increíble opción calidad-precio para hospedarse en Miami.

Cons:

No permitirme hacer un late check-out más allá de las 12:00. Hubiese estado dispuesto a pagar un suplemento en caso de ser necesario con tal de aprovechar más mi ultimo día en Miami

2026-08-26 • via Nuitee