Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Central location
Convenient for getting around

Categories

Cleanliness
7.5
Standard quality for this hotel tier.
Service
7.5
Standard quality for this hotel tier.
Location
7.5
Positive: right in the city center, quite convenient and easy to get around.
Room Quality
7.5
Standard quality for this hotel tier.
Amenities
7.5
Standard quality for this hotel tier.
Value for Money
7.5
Standard quality for this hotel tier.
Food and Beverage
7.5
Standard quality for this hotel tier.
Overall Experience
7.5
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-28 11:29

Property Description

Beachfront Location:
Experience the serenity of Cat Ba at Thao Minh New Star Hotel, perfectly situated facing the beachfront. Enjoy stunning views and easy access to the beach during your stay.

Modern Amenities:
Relax in comfort with our well-equipped rooms featuring air conditioning, flat-screen TVs, and free WiFi. Indulge in our 24-hour room service and enjoy a restful night's sleep on our cozy beds.

Delicious Dining Options:
Start your day with a delightful à la carte or Asian breakfast at our on-site restaurant. With a bar and shared lounge available, unwind with a drink while taking in the beautiful surroundings.

For an unforgettable beachfront getaway in Cat Ba, book your stay at Thao Minh New Star Hotel now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: CAT

Location

Guest Reviews

7.5
Based on 44 reviews
Cleanliness: 7.5
Service: 7.5
Location: 7.5
Room Quality: 7.5
Amenities: 7.5
Value for Money: 7.5
Food and Beverage: 7.5
Overall Experience: 7.5
E
Eitam solo_traveller il
10
2026-05-14 via Nuitee
L
Lionel couple fr
10
2026-05-04 via Nuitee
P
Phượng family_with_children vn
8
Khá ok
Pros:

Vị trí gần quảng trường, trung tâm tiện đi chơi

Cons:

Phòng đồ đạc hơi cũ, thang máy bé, cao tầng chờ thang lâu. Đi thang bộ thì bé

2026-05-03 via Nuitee
B
Branko couple vn
5
I guess that for the value of the money, its fine.
Pros:

Doesn’t look like on a pictures. It looks older and very basic. We didn’t have windows or balcony

Cons:

Nothing specific

2026-05-01 via Nuitee
Q
Quỳnh Thư family_with_children vn
10
2026-04-30 via Nuitee
T
Trung solo_traveller vn
7
2026-04-28 via Nuitee
F
Francesca couple it
8
2026-04-26 via Nuitee
L
Laclavetine solo_traveller fr
6
2026-04-22 via Nuitee
M
Minh family_with_children vn
10
2026-04-21 via Nuitee
M
Mai family_with_children vn
10
Nhân viên oki chỗ nghỉ sạch sẽ
2026-04-19 via Nuitee
P
Phạm solo_traveller vn
9
Pros:

Ngay trung tâm khá tiện nghi đi lại dễ dàng

2026-04-19 via Nuitee
T
Thompson young couple au
1
Bad
2025-07-14 via Nuitee
C
Catherine family with young children ca
7
Good
Pros:

The location is very central and the staff is friendly. Room was clean and comfortable. The rooftop bar is nice!

Cons:

The pictures are a bit misleading. Also, we did some laundry and our clothes came back still damp and smelling like humidity. Did not have time to ask for them to dry them some more.

2025-04-25 via Nuitee
C
Craig family with young children gb
8
Very good
Pros:

Well located.
Good value for money.

Cons:

The view from the bedroom was a brick wall of another building.

2025-04-24 via Nuitee
W
Wasserman group il
1
Worst hotel
Pros:

None

Cons:

This was by far the worst hotel I stayed in in vietnam and in my life. The “sea view” is actually a Construction site view, that wouldn’t bother me much if the windows could close properly. The ceiling in the bathroom was dripping water. The air conditioner didn’t work. The wifi didn’t work. The breakfast was poor. The room was dusty, and worst of all, we sent our clothes to the hotel laundry service, it was expensive compared to vietnam prices, returned to us after 30 hours(!) smelling really bad and not properly cleaned.

2025-04-22 via Nuitee
J
John solo traveller us
10
Exceptional
2025-04-16 via Nuitee
M
Mihály young couple hu
7
Good
Pros:

The young man at the reception spoke English well and was very helpful.
He recommended a great boat tour to Lan Ha Bay, which turned out to be one of the best experiences of my life.
Breakfast was tasty, and the accommodation was acceptable.
A table in the room would be really useful.


We booked a room with a sea view, and it did have one—but the entire beach is a huge construction site, and it will stay that way until 2030. The noise from the street is very loud, even on the 5th floor. At breakfast, the young girl was very friendly, but she didn’t speak a word of English and wasn’t able to remember or manage the requests for the next day, even though they were explained with great difficulty. They mix up fried eggs and omelettes—understand them the exact opposite way. Even though I explained it, the next day they got it wrong again.

2025-04-02 via Nuitee
J
Jerlyn family with young children au
7
Good Value for money!
Pros:

Good location and the skybar has a good view!

Cons:

No heater !

2025-04-02 via Nuitee
A
April family with young children vn
10
Exceptional
2025-03-31 via Nuitee
S
Senyuk family with young children ca
8
Very good
Pros:

Location and friendly staff

Cons:

Outdated

2025-03-15 via Nuitee