Mantra Parramatta

Hotels
Mantra
7.6 (2187 reviews)
Crn Parkes St And Valentine Ave, Parramatta , Sydney , au

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Hot tub/Jacuzzi
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Affordable
Cons:
Cleaning issues
Uncomfortable room features

Categories

Cleanliness
6.15
Multiple comments highlighted issues with cleanliness and housekeeping.
Service
8.65
Generally positive comments about staff friendliness.
Location
8.65
Many reviews praised the convenient location near transportation and amenities.
Room Quality
7.15
Some rooms were comfortable but others had issues such as loud air conditioning and dated decor.
Amenities
7.65
Amenities were present but some, like the jacuzzi, needed maintenance.
Value for Money
7.65
Guests found pricing reasonable for the location during busy periods.
Food and Beverage
7.15
Breakfast offered but not extensively reviewed.
Overall Experience
7.75
Opinions were mixed, with positive aspects balanced by notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:32

Property Description

Modern Accommodation Options
Mantra Parramatta offers a range of modern and spacious studios and apartments, some featuring luxurious amenities like a spa bath or a balcony with stunning city views.

Convenient Location
Situated in the heart of Parramatta's business district, guests are just a short walk away from Parramatta Railway Station and Westfield Shopping Centre, providing easy access to transportation and entertainment options.

Leisure Facilities
Guests can unwind and relax at the hotel's pool, restaurant, fitness centre, sauna, or spa, ensuring a comfortable and enjoyable stay throughout their visit.

Experience luxury and convenience at Mantra Parramatta. Book now for an unforgettable stay!

Important information:

Please note, there is a 1.1% credit card surcharge when using a credit card.

Please note for bookings of 5 or more rooms, different policies and procedures may apply. Full payment is required at time of booking and no amendments or cancelations will be accepted. For further information please contact the property using the details found on the booking confirmation.

Guests under the age of 18 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in.

You must show a valid photo ID and credit card upon check in. This credit card must be in the same name as the guest's name on the booking confirmation. Please note that parking is limited and subject to availability. The parking rate is AUD 25.00 per vehicle nightly.

Housekeeping frequency depends on the rate and length of your stay. Daily servicing of rooms might not apply, and it will be serviced on a weekly basis.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SYD

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 2187 reviews
Cleanliness: 6.15
Service: 8.65
Location: 8.65
Room Quality: 7.15
Amenities: 7.65
Value for Money: 7.65
Food and Beverage: 7.15
Overall Experience: 7.75
C
Colin couple au
8
2026-05-28 via Nuitee
M
Mary couple au
10
2026-05-24 via Nuitee
K
Kobi solo_traveller au
9
2026-05-24 via Nuitee
R
Rosanna solo_traveller au
9
Pros:

The dinner and breakfast were great .The station were. Five

2026-05-24 via Nuitee
B
Benjamin couple au
10
2026-05-23 via Nuitee
F
Frank & Marilyn couple au
8
2026-05-23 via Nuitee
R
Ross couple au
9
2026-05-21 via Nuitee
P
Portia couple au
10
Yes
Pros:

Yes

Cons:

Yes

2026-05-19 via Nuitee
N
Nicole solo_traveller au
8
2026-05-17 via Nuitee
C
Caitlin couple au
4
2026-05-17 via Nuitee
G
Gai couple au
8
Great location friendly staff nice upgrade
Pros:

Great friendly service

Cons:

Nothing

2026-05-17 via Nuitee
D
Drew couple au
10
2026-05-16 via Nuitee
L
Long solo_traveller au
5
Friendly staff but the building needs repairs and cleaning.
Pros:

The staff when you saw them were friendly. They are close to the station and shops

Cons:

There was a lot of water damage throughout the hotel. The room was a decent size but things weren't clean. The curtains had what looked like red blood like splatter on them. The shower curtain was also covered with chunks of things. The vents were covered in dust and in the hallway was chunks of foam and metal railing for carpenters. This was here for the whole five days. The beds were large but you could feel the springs. The TV remote was also cracked and was really non responsive most of the time. The noise came through the windows easily. For nearly $170 per night I believe there are better cleaner options. The fact that I had a runny nose and sore throat from the time I arrived to the time I left speaks to the need to clean the space. It might have been a lovely place once upon a time but the damage has let the whole place slide.

2026-05-15 via Nuitee
M
Manju couple au
8
The place and the location were perfect. Salma Bajracharya, duty manager was so helpful and cheerful
Pros:

The room was nice and clean. The lights were abit dull. The bed was comfortable but two beds were added thats why it feel abit uncomfortable.

2026-05-13 via Nuitee
W
Wayne couple au
8
2026-05-12 via Nuitee
T
TOE solo_traveller au
9
2026-05-12 via Nuitee
V
Veronica couple au
7
2026-05-10 via Nuitee
K
Kia extended_group au
8
2026-05-10 via Nuitee
S
Shepherd solo_traveller au
10
Pros:

Having stayed at Mantra Parramatta several times before we knew what to expect. Spacious, clean, comfortable and well equipped rooms. Dinning area for breakfast and easy walk to shopping centre and railway station.

Cons:

Happy with whole experience.

2026-05-10 via Nuitee
K
Katrina couple au
8
2026-05-09 via Nuitee