Hôtel Reisen in The Unbound Collection by Hyatt

Hotels
•
Unbound Collection by Hyatt
8.7 (2366 reviews)
Skeppsbron 12 , Stockholm , se

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent breakfast
Cons:
Check-in issues
Cleanliness concerns
Room size discrepancies

Categories

Cleanliness
7.91
Some guests mentioned issues like cigarette smell in rooms and small bathrooms.
Service
9.38
Overall quality noted as friendly and accommodating staff.
Location
9.42
Multiple reviews praised the fantastic location in town.
Room Quality
8.37
Rooms generally described as comfortable but some had issues regarding size or view.
Amenities
8.4
Spa and sauna facilities noted positively, but some felt amenities were limited.
Value for Money
8.86
Generally considered fair, although some guests expected more based on price.
Food and Beverage
8.41
Breakfast praised highly; however, some noted limited restaurant options.
Overall Experience
8.88
Guests appreciated their stay, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-16 14:26

Property Description

Luxurious Accommodations
Indulge in rooms with stunning views, private saunas, and balconies.

Convenient Location
Explore the city with ease, just minutes away from public transportation options.

Scenic Waterfront Views
Relax and unwind with picturesque sights of the tranquil Baltic Sea.

To book your stay at Hôtel Reisen in The Unbound Collection by Hyatt Waterfront, visit our website now.

Important information:

Entrance to our SPA is free of charge for all guestsGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ARN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs SEK 1200 per day.

Location

Guest Reviews

8.7
Based on 2366 reviews
Cleanliness: 7.91
Service: 9.38
Location: 9.42
Room Quality: 8.37
Amenities: 8.4
Value for Money: 8.86
Food and Beverage: 8.41
Overall Experience: 8.88
S
Sara • couple • se
8
2026-05-23 • via Nuitee
A
ARNAUD • couple • fr
8
2026-05-23 • via Nuitee
O
Oscar • couple • us
8
2026-05-23 • via Nuitee
C
Camille • couple • fr
10
Superbe séjour dans cet hôtel
Pros:

Superbe hôtel , l’emplacement est idéal . Excellente literie. Les chambres sont parfaitement insonorisees. Le spa est superbe

Cons:

Rien

2026-05-22 • via Nuitee
E
Emmanuel • couple • gb
9
Great time and staff were exceptional
Pros:

loved the decor and amenities, staff made conscious effort for my partners birthday.

Cons:

at the end i received unexplained charges to my card.

2026-05-21 • via Nuitee
E
Evangelia • solo_traveller • ch
10
2026-05-19 • via Nuitee
G
George • solo_traveller • ge
10
Not forgotable stay.
Pros:

The hotel is located in the heart of Stockholm. Staff is very welcoming and ready to help. Breackfast was very good.

Cons:

In spa there is only traditional small cold "pool" for jumping in after sauna, no warm pool.

2026-05-18 • via Nuitee
J
Joachim • extended_group • fr
7
Pros:

Hotel bien situé à côté du port / ferry et du quartier historique.
Personnel très friendly - Bon petit déjeuner.

Cons:

Salle de bain très étroite. Pas d'accès direct au spa (faut passer par le lobby) et qu'un seul sauna avec une piscine glacée.

2026-05-18 • via Nuitee
J
Johannes • couple • us
10
2026-05-17 • via Nuitee
T
Thomas • solo_traveller • ch
9
Gutes Hotel zentral gelegen,
Pros:

Nettes Personal, schöne Zimmer

2026-05-16 • via Nuitee
I
ISABELLE • solo_traveller • fr
8
Pros:

L'emplacement, le sourire du personnel.

Cons:

Salle de bain minuscule, manque de sucré au petit déjeuner, prix élevé.

2026-05-16 • via Nuitee
D
David • solo_traveller • de
7
Loud, loud and loud
Pros:

The moment we entered the room, we were warmly reminded that we tiny: the hotel provided slippers in size 50+. I have rarely felt so much like a Hobbit among normal-sized humans. But the slippers are amazing!
To start with the positives: the location right in the old town is fantastic. Also, the mattress was incredibly soft — theoretically, sleeping should have been easy. Physically, it felt like lying on a cloud. Acoustically, more like sleeping next to an airport runway.

Cons:

At first, I actually thought: “Oh, how thoughtful — they even provide earplugs in the bathroom!” Cute. Almost caring. Later I realized: those weren’t a courtesy. They were a warning.
The room itself was approximately the size of an ambitious walk-in closet — except without the closet. For the price, I expected at least somewhere to put my clothes besides the nightstands and emotionally into despair.
Unfortunately, the heating didn’t work, giving us the unique experience of combining “luxury hotel” with “winter biathlon training camp.”
And then there was the soundscape:
Every few hours, the room phone beeped like a reversing truck.
You could hear absolutely everything from the neighboring rooms — including what were probably unreleased family secrets.
Starting at 6 a.m., the side alley behind the hotel transformed into a live performance of breakfast prep and garbage collection symphony.
But the final boss was the bathroom ventilation system. This thing ran nonstop all night and sounded like a jet engine trying to inhale a swarm of angry bees. Turning it off? Impossible. Cutting the power? Also impossible. We tried everything.
In the end, I had to channel my inner MacGyver: I climbed onto the toilet and used the room service menu to block the vent. Only then did silence finally arrive. Never in my life have I felt more like an underpaid maintenance worker in an 80s action movie.
Final verdict: great location, soft bed, and an unexpected survival challenge included free of charge. Unfortunately disappointing overall — but at least I left with improved engineering skills.

2026-05-16 • via Nuitee
A
Alan • couple • no
9
2026-05-14 • via Nuitee
M
Mary • couple • us
9
Welcoming wonderful staff!
Pros:

The staff was very helpful and cordial at each encounter. We loved the water view.

2026-05-14 • via Nuitee
G
Gautam • couple • sg
1
2026-05-13 • via Nuitee
D
David • couple • gb
10
2026-05-11 • via Nuitee
F
Franck • couple • fr
10
Un bel hôtel bien situé, une chambre agréable et calme, un excellent petit déjeuner !
Pros:

Un bel hôtel parfaitement situé dans GAMLA STAN (en face des ferries et du tram et pas loin du métro) avec une chambre très calme, moderne et bien finie ! Le personnel est agréable et attentif, le petit déjeuner est très complet (beaucoup de produits frais) et le joli spa dans une cave voûtée est vrai plus !

2026-05-11 • via Nuitee
B
Bernhard • couple • de
9
Stockholm lieben gelernt
Pros:

Das Zimmer war wie in einem besonders netten Boutique Hotel. Lage fantastisch!

Cons:

Nichts

2026-05-11 • via Nuitee
L
Linksson • family_with_children • se
10
2026-05-10 • via Nuitee
M
monica • solo_traveller • se
9
2026-05-09 • via Nuitee