Hôtel Reisen in The Unbound Collection by Hyatt

Hotels
•
Unbound Collection by Hyatt
8.7 (2393 reviews)
Skeppsbron 12 , Stockholm , se
+46812881234

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent breakfast
Cons:
Check-in issues
Cleanliness concerns
Room size discrepancies

Categories

Cleanliness
7.91
Some guests mentioned issues like cigarette smell in rooms and small bathrooms.
Service
9.38
Overall quality noted as friendly and accommodating staff.
Location
9.42
Multiple reviews praised the fantastic location in town.
Room Quality
8.37
Rooms generally described as comfortable but some had issues regarding size or view.
Amenities
8.4
Spa and sauna facilities noted positively, but some felt amenities were limited.
Value for Money
8.86
Generally considered fair, although some guests expected more based on price.
Food and Beverage
8.41
Breakfast praised highly; however, some noted limited restaurant options.
Overall Experience
8.88
Guests appreciated their stay, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-16 14:26

Property Description

Luxurious Accommodations
Indulge in rooms with stunning views, private saunas, and balconies.

Convenient Location
Explore the city with ease, just minutes away from public transportation options.

Scenic Waterfront Views
Relax and unwind with picturesque sights of the tranquil Baltic Sea.

To book your stay at Hôtel Reisen in The Unbound Collection by Hyatt Waterfront, visit our website now.

Important information:

Entrance to our SPA is free of charge for all guestsGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ARN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs SEK 1200 per day.

Location

Guest Reviews

8.7
Based on 2393 reviews
Cleanliness: 7.91
Service: 9.38
Location: 9.42
Room Quality: 8.37
Amenities: 8.4
Value for Money: 8.86
Food and Beverage: 8.41
Overall Experience: 8.88
P
Paulina • couple • se
10
Väldigt trevligt hotell!
Pros:

Trevlig personal, fint hotell, mysig bar & fina hotellrum. Vi har dessutom vacker utsikt. Erat spa var också väldigt fint!!

2026-07-02 • via Nuitee
R
Raquel • couple • br
9
2026-07-01 • via Nuitee
M
Martin • couple • ch
7
Pros:

Essen und Personal

Cons:

Zimmer

2026-06-30 • via Nuitee
G
guillermo • solo_traveller • ar
9
2026-06-30 • via Nuitee
K
KB58170 • solo_traveller • gb
7
2026-06-30 • via Nuitee
L
leslie • couple • us
9
Comfortable, convenient and walkable to the old town and many restaurants.
Pros:

Very attractive hotel in great location. Nice restaurant and bar open well into the evening. Staff arranged great boat tour for us.

Cons:

Very tiny bathroom, but still very up to date.

2026-06-29 • via Nuitee
A
Ara • couple • es
7
Good location. Poor hotel.
Pros:

Location and breakfast.

Cons:

Very old. No air conditioning. The hotel smells like old clothes. The mattresses are very soft and bumpy.

2026-06-28 • via Nuitee
J
Jacques • couple • fr
7
Pas à la hauteur de la publicité
Pros:

L'emplacement, le petit déjeuner continental, l'amabilité du personnel.

Cons:

Pour un budget de plus de 400€/nuit, chambre petite SANS climatisation (pourtant fort utile même en Suede), le minibar sert de chevet, WC dans la salle de bain, très petit vestiaire. Une porte claque dans le couloir et tous les murs tremblent!

2026-06-28 • via Nuitee
C
Christopher • couple • gb
8
2026-06-28 • via Nuitee
K
Katrena • couple • ee
10
2026-06-27 • via Nuitee
P
Paola • couple • it
7
Non è un hotel 5 stelle
Pros:

La co cierge è stata bravissima a organizzarci un goro in barca privato w ci ha consigliato molto bene per cena

Cons:

Non è un hotel 5 stelle, nonostante sia scritto cosi. La stanza è cosi piccola che per girare intorno al letto occorre girarsi lateralmente, e si battono le spalle contro la tv appesa. Il bagno è indecente: il wc è attaccato al lavandino e la doccia. Sara’ un metro, un metro e mezzo quadrato in totale- vedere le foto per credere. Una stanza cosi costa oltre 430 euro a notte. È follia

2026-06-22 • via Nuitee
M
Michael • family_with_children • au
10
Great hotel with beautiful rooms and a wonderful location.
Pros:

What a great location, the staff were extremely helpful and nice and the rooms with water views are spectacular.

Cons:

Nothing, we liked everything. It’s expensive but it was still good value for money.

2026-06-22 • via Nuitee
G
Gabriele • couple • de
8
2026-06-21 • via Nuitee
C
Che Jen • couple • tw
9
2026-06-18 • via Nuitee
T
Tina • extended_group • us
9
2026-06-18 • via Nuitee
C
Cornelis • solo_traveller • nl
6
Prima voor 1 nacht, maar kamer echt te klein voor 2pp in 5 sterren hotel
Pros:

Goed ontbijt en prima spa

Cons:

Hele kleine kamer en veel herrie in de steeg naast het hotel

2026-06-16 • via Nuitee
A
Anne • couple • se
4
Bra men dyr
Pros:

Sköna sängar. Alla faciliteter fanns.

Cons:

Priset 7125 för rum utan inkluderad frukost.

2026-06-15 • via Nuitee
C
Cameron • couple • au
10
2026-06-13 • via Nuitee
L
L C Flores da Cunha • solo_traveller • br
10
Excelente.
Pros:

Merecem observação especial a atenção e gentileza dos funcionários, em que destaco o Borluz, no café da manhã, o Filip e a Analice no Concierge, e uma brasileira que está há 25 anos na Suécia, cujo nome, infelizmente, não identifiquei.

Cons:

Preço um pouco elevado, mesmo para a qualidade toda oferecida.

2026-06-13 • via Nuitee
T
Teri • extended_group • us
10
2026-06-10 • via Nuitee