Quality Suites San Diego Otay Mesa

Hotels
Quality Inn
7 (455 reviews)
2351 Otay Center Drive , Otay Mesa , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Swimming pool
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Cashless payment available
Guests can opt-out any cleaning services during stay
Smoke alarms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Overpriced
Limited breakfast options

Categories

Cleanliness
4.58
Several reviews mentioned dirtiness and mold in the hotel.
Service
8.55
Some issues with staff noted, but overall service considered friendly.
Location
9.59
Multiple reviews highlight the excellent location of the hotel.
Room Quality
6.54
Rooms were described as old and some issues with cleanliness noted.
Amenities
7.07
Amenities like breakfast were criticized, though some positives acknowledged.
Value for Money
5.53
Mentioned as overpriced with complaints about rates and deposits.
Food and Beverage
6.58
Breakfast options were limited and not well-received by some guests.
Overall Experience
7.55
Mixed feelings with some positive aspects, but overall dissatisfaction noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:07

Property Description

Convenient Location near San Diego
Located just a 30-minute drive from downtown San Diego, Quality Suites Otay Mesa offers a prime location for both leisure and business travelers.

Relaxing Amenities
Guests can unwind in the outdoor pool or hot tub after a busy day of exploring the city. The rooms are equipped with a refrigerator, microwave, coffee maker, cable TV, and free Wi-Fi for added comfort.

Complimentary Breakfast and Nearby Attractions
Start your day with a delicious continental breakfast before heading out to explore. With easy access to the US-Mexico border and being just 23 miles from the famous San Diego Zoo, there's plenty to see and do near the hotel.

Book your stay at Quality Suites Otay Mesa for a memorable experience in California.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children ages 17 and older are allowed.
    Children 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7
Based on 455 reviews
Cleanliness: 4.58
Service: 8.55
Location: 9.59
Room Quality: 6.54
Amenities: 7.07
Value for Money: 5.53
Food and Beverage: 6.58
Overall Experience: 7.55
R
Rosina family_with_children us
10
2026-05-26 via Nuitee
N
Nancy couple us
1
Rooms smelled of cigarettes. Bedding had stains all over it.
Pros:

Absolutely nothing. Other than it was close to TIJ airport.

Cons:

Rooms smelled of cigarettes. Bedding had stains all over it. When we notified office, she stated we can go to front desk and pick some linen and change it ourselves.

2026-05-25 via Nuitee
B
Behnke couple us
10
Staff was great. Offered a call for a taxi but chose the Uber.
Pros:

Was able to stay the night and then leave my car and get an Uber to the border crossing.

Cons:

Nothing

2026-05-21 via Nuitee
H
Heather solo_traveller us
8
Stay was good although the bathroom had a really nasty smell.
Pros:

It’s a good location to where I need to go

Cons:

The area is really dirty lots of homeless and trash around the area but not on the property

2026-05-21 via Nuitee
R
Rafael solo_traveller us
8
2026-05-17 via Nuitee
F
FeryKa extended_group mx
9
2026-05-09 via Nuitee
J
Jessica couple mx
9
RECOMENDADO
Pros:

UBICACION, CAMA E INTERNET

Cons:

ALGUNAS INSTALACIONES ENO SON MODERNAS, COMO LA TV

2026-05-06 via Nuitee
R
Rafael couple us
8
2026-05-06 via Nuitee
R
rodolfo solo_traveller us
7
Pros:

La uvicasion

Cons:

El estado deplorable de la alberca y la limpiesa del elevator y pasillos

2026-05-04 via Nuitee
M
Martin Gelipe solo_traveller us
8
Pros:

Ubicación

Cons:

Que pidan deposito y tarden en regresarlo. Aun no lo recibo

2026-05-01 via Nuitee
J
Judit family_with_children us
1
Pros:

No respetaron mi reservación.

2026-04-29 via Nuitee
C
Cruisin solo_traveller us
6
Cbx
Pros:

Close to cbx

Cons:

To be polite, it was a place to rest.

2026-04-27 via Nuitee
S
Servando couple us
8
Pros:

Location

Cons:

The sheets for the bed they were dirty

2026-04-27 via Nuitee
J
Jotge solo_traveller us
7
2026-04-27 via Nuitee
R
rodolfo solo_traveller us
8
Pros:

Uvicasio

Cons:

La alberca

2026-04-26 via Nuitee
I
Ismael family_with_children mx
8
Pros:

La habitaciones limpias

Cons:

La ubicación

2026-04-21 via Nuitee
L
lim couple us
5
None
Pros:

The only thing was that the room actually was clean.

Cons:

The only thing was that the room actually was clean.

2026-04-20 via Nuitee
E
Eddie couple us
9
Perfect
Cons:

Location

2026-04-10 via Nuitee
S
Santos family_with_children us
3
2026-04-08 via Nuitee
R
Robert solo_traveller us
9
2026-04-01 via Nuitee