Comfort Inn & Suites Downtown Edmonton

Hotels
•
Comfort Inn
7.7 (299 reviews)
10425 100 Ave Nw, Edmonton, Alberta, T5J0A3 , Edmonton , CA
+1 888-384-6835

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Facilities

Elevator
ATM/banking
Free breakfast
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
Express check-out
Meeting rooms
Billiards or pool table
Tours/ticket assistance
See all facilities

Review Highlights

Pros:
Very friendly and helpful staff
Clean rooms reported by many guests
Comfortable beds
Convenient location near Rogers Place and public transit
Reasonable price / good value
Helpful responsiveness to maintenance issues (e.g., A/C, fridge)
Cons:
Property and some rooms are dated and in need of renovation
Occasional strong odors in lobby / parts of building
Attached pub can be noisy late at night
Some guests reported sketchy people outside
Small rooms and pool area
Inconsistent breakfast quality

Categories

Cleanliness
6.6
Mixed reports: many guests commented rooms were clean and well maintained, but several reviews describe a run-down building, peeling wallpaper and a generally dirty/disgusting feel in parts of the property.
Service
9.2
Consistently praised — multiple guests highlight very friendly, helpful and accommodating front-desk and staff (assisting with parking, repairs, room changes and upgrades).
Location
8.2
Convenient location near Rogers Place, downtown and public transport; good access to restaurants and walking distance to venues, though some note a sketchy immediate exterior at times.
Room Quality
6.4
Rooms are frequently described as small, outdated and in need of renovation (old curtains, small layouts, dated bathrooms), though beds are commonly noted as comfortable.
Amenities
6.8
Amenities are adequate but dated: small/old pool area, attached pub (can be noisy), limited parking; some functional amenities (fridge replacement, breakfast area) but in need of upkeep.
Value for Money
8
Multiple guests commented the price was reasonable for what was offered and felt the stay was appropriate for the cost.
Food and Beverage
7
Mixed breakfast feedback — a number of guests enjoyed the complimentary breakfast, while others called it the worst hotel breakfast they’d had; inconsistent quality reported.
Overall Experience
9.4
Overall stays skew positive due to excellent service, comfortable beds and good location for events; however, aging facilities temper enthusiasm for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:10

Property Description

Recreational Opportunities
Indulge in the indoor pool, sauna, and bicycles to rent.

Dining and Drinking Options
Savor a meal at the restaurant or opt for room service. Unwind with a drink at the bar/lounge.

Featured Amenities
Benefit from complimentary breakfast, business center, and free Wi-Fi.

Experience convenience and comfort at Comfort Inn & Suites Downtown Edmonton. Book now to enjoy a central location minutes away from key attractions.

Important information:

  • Pool access available from 9:00 AM to 10:00 PM.
  • Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YEG

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Individually-wrapped food options are available for breakfast

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

7.7
Based on 299 reviews
Cleanliness: 6.6
Service: 9.2
Location: 8.2
Room Quality: 6.4
Amenities: 6.8
Value for Money: 8
Food and Beverage: 7
Overall Experience: 9.4
M
Melissa • partner
10
Pros:

From the time I got there, staff there every step from parking, coming through back door there was a guy holding door so I could come that way instead of going all the way around. A/C issue and they had a guy there 5 min after I checked in to solve issue. Front desk staff very knowledgeable, friendly and accommodating. Thanks for making our stay so great. We will return if attending another Roger’s event 100%

2025-10-10 • via Nuitee
C
Colton
8
Pros:

Clean room

2025-10-10 • via Nuitee
M
Mikaela
10
Pros:

Staff were very friendly and helpful. They replaced my fridge when I mentioned it was leaking water, always asked if I needed anything. Hotel is conveniently located by train and bus, though many things are walking distance.

2025-10-09 • via Nuitee
R
Rachael • partner
8
Pros:

Very friendly and helpful front desk staff. The rooms themselves are small and outdated, but for the price it was reasonable. Good for a quick 1 night stay

2025-10-09 • via Nuitee
A
Azadeh
6
Pros:

Hotel is attached to the pub that was super noisy at Saturday night untill 2 am, but location is great to access to downtown

2025-10-08 • via Nuitee
L
Leslie
6
Pros:

Room was comfortable, could be updated quite a bit.
Staff was very helpful and really tried to help out.

2025-10-07 • via Nuitee
E
Erin • family_with_children
10
Pros:

Excellent service!!!!

2025-10-06 • via Nuitee
L
Lesley
10
Pros:

Great bed very comfy

2025-10-06 • via Nuitee
J
Jason
6
Pros:

Ok stay. Staff very friendly and helpful. Beds comfortable. Worst breakfast I’ve had at a hotel.

2025-10-05 • via Nuitee
N
Nimo • family
10
Pros:

I really love staying at Comfort Inn & Suites in Edmonton. The staff are always so welcoming and friendly, and the hotel is always very clean and well maintained. This isn’t my first time booking here every time I stay, I truly feel at home. That’s why I always choose this hotel whenever I come to Edmonton. Highly recommend it to anyone looking for a comfortable and pleasant stay.

2025-10-05 • via Nuitee
J
Jeanne • partner
4
Pros:

Lobby had a bad smell..
the bar attached to hotel seemed very sketchy, and sketchy people hanging outside the hotel.
Bed was comfy room was decently clean, bathroom needs updated

2025-10-03 • via Nuitee
J
Jennifer • partner
10
Pros:

Staff were absolutely amazing. Friendly, full of info, and made it easy to get a second room last minute for our friends also later in the night. Location and parking are easy, and a nice 10 minute walk from Roger’s place.

2025-10-02 • via Nuitee
S
Suzanne
8
Pros:

It was clean but curtains, rooms and pool area were old and small. It was definitely appropriate though for the price I paid which was very reasonable.

2025-09-30 • via Nuitee
A
Andrew • partner
4
Pros:

Staff was fine, but the building was disgusting.

2025-09-29 • via Nuitee
S
Shirley • family
10
Pros:

Friendly staff. Clean room. Convenient location.

2025-09-29 • via Nuitee
K
Kim • family
10
Pros:

I appreciate that our room was clean and we were upgraded to a family suite.the staff members were super friendly and helpful and went about and beyond.

2025-09-29 • via Nuitee
D
Doug • partner
8
Pros:

Staff went above and beyond. Appreciated that.
Hotel is dated but clean.
Not the nicest neighborhood.

2025-09-28 • via Nuitee
J
Joy • family_with_children
10
Pros:

They allow me.for late check out for an hour

2025-09-26 • via Nuitee
G
Gary • family
4
Pros:

Beds are very comfy

2025-09-26 • via Nuitee
M
ma dulce ramos • family
8
Pros:

Nice location, near restaurants and dining options, accessible to public transportation, quiet neighboorhood and has a warm complimentary breakfast.

2025-09-25 • via Nuitee