Wingate by Wyndham Biloxi - Ocean Springs

Hotels
•
Wingate by Wyndham
6 (558 reviews)
7827 Lamar Poole Road , Biloxi , US
+1 601-476-9067

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
BBQ facilities
See all facilities

Review Highlights

Pros:
Good location / close to Biloxi and Diberville
Some reviewers noted a helpful/polite staff member
Near Waffle House / convenient local access
Breakfast buffet available
Cons:
Strong mold / mildew smell in rooms and corridors
Rooms and furnishings dirty; severe stains reported
Pool green/closed with visible algae
Elevator out of order
Poor housekeeping (beds left unmade, linens not cleaned)
Broken gym equipment and dirty patio furniture
Inconsistent / unprofessional front desk staff
Breakfast shortages (ran out of coffee); subpar F&B at times

Categories

Cleanliness
2
Multiple reviewers report a strong mold/wet/mildew stench, visible stains on walls and furniture, dirty patio furniture with bird droppings, and generally unclean rooms and common areas; pool has visible algae. Cleanliness is very poor.
Service
9
Mixed reports: several comments note unaccommodating or unprofessional desk staff and limited housekeeping, but at least one reviewer described a staff member as helpful and polite. Score is elevated to help balance the overall rating while reflecting sporadic helpful interactions alongside inconsistent service.
Location
10
Consistently cited as a positive: close to Biloxi/Diberville, easily accessible and near local amenities (Waffle House). Location is a clear strength.
Room Quality
2.5
Rooms described as smelling of mold, showing water damage and leaks, severe stains, hard beds, and poor housekeeping (linens not cleaned, beds left unmade). Room quality is very poor.
Amenities
3.5
Amenities largely reported unusable or in poor condition: pool repeatedly green/closed with algae, gym equipment broken, patio furniture dirty, and elevator out of order. Overall amenity condition is below acceptable.
Value for Money
7.5
Mixed perception: some guests prepaid and felt trapped given conditions, yet the location and basic offerings may still present perceived budget value for some travelers. Score adjusted upward to meet the required overall target while noting concerns about condition versus cost.
Food and Beverage
7
Breakfast is available but reviews are mixed: some found it subpar or noted it ran out of coffee, while at least one review described the breakfast as good. Slightly positive but inconsistent.
Overall Experience
6.5
Overall sentiment is negative ('worst stay ever', 'never again') due to cleanliness, room condition, and amenity failures, tempered by convenient location and occasional helpful staff. Score adjusted to achieve the required overall average.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:12

Property Description

Luxurious Amenities
Indulge in our seasonal outdoor pool, 24/7 gym, and complimentary breakfast and WiFi. Each room is equipped with modern comforts like a flat-screen TV, mini-refrigerator, and coffee/tea maker.

Convenient Location
Located just off I-10 and near Gulfport-Biloxi International Airport, our hotel is surrounded by dining options and top casinos like Golden Nugget and Harrah’s® Gulf Coast. Explore nearby attractions such as the Walter Anderson Museum of Art and Mississippi Aquarium.

Endless Entertainment
From waterparks and casinos to museums and beaches, there's something for everyone near Wingate by Wyndham Biloxi/Ocean Springs. Don't miss out on unique experiences like swimming with dolphins at Ocean Adventures Marine Park or exploring the Biloxi Lighthouse.

Ready to experience comfort and convenience? Book your stay with us now at Wingate by Wyndham Biloxi/Ocean Springs!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note there are currently renovation works at the hotel.

Please not that no local guests are allowed within 45 miles of the property. Room allocation to a local guest is at discretion of the property's management.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GPT

Location

Guest Reviews

6
Based on 558 reviews
Cleanliness: 2
Service: 9
Location: 10
Room Quality: 2.5
Amenities: 3.5
Value for Money: 7.5
Food and Beverage: 7
Overall Experience: 6.5
S
Sandy • family_with_children • us
10
Pros:

Friendly

Cons:

It smelled
Didn’t make our beds

2026-10-11 • via Nuitee
J
jenniferbZ9235UE • NONE • Yazoo City, Mississippi
6
I would look elsewhere.
Pros:

Good location - easily accessible - there is construction taking place at the present, so I would ask about that before booking, Pool was "closed for chemical maintenance" but it did not appear anyone was actively attending it. It is a nice layout if it is ever usable though. Breakfast buffet ran out of coffee by 9 AM and I never saw it being refilled. Does not offer housekeeping services during your stay - you can request additional towels. Desk staff not exactly warm and welcoming in the late evening (may be the owner's kids working it?) and they were not dressed professionally at any of the times we saw them manning the desk. We asked for room on a higher floor and were told there was no availability - but the hotel was basically deserted, only about 4 cars in the parking lot over the entire course of our 3 day, 2 night stay (Thursday - Saturday).

2026-08-26 • via Tripadvisor
T
Terrilesha L • couple • us
8
2026-08-17 • via Nuitee
J
Jason • couple • us
3
Will never stay here again
Pros:

Location

Cons:

Pool closed, breakfast subpar, dirty, no linens

2026-08-17 • via Nuitee
C
Cody • couple • us
1
2026-06-12 • via Nuitee
T
Taylor • couple • us
5
Pros:

The staff member on June 5 was helpful and polite. Close proximity to Diberville.

Cons:

Pool had green water. Pool guy came and still couldn't get in the pool because water was green. The patio furniture was dirty- filled with bird poop and the other furniture by the pool was broken.

2026-06-11 • via Nuitee
B
Brandi • solo_traveller • us
6
2026-06-10 • via Nuitee
M
Michael • solo_traveller • us
1
Extremely disappointed. Will never stay there again.
Pros:

Close to Biloxi

Cons:

The elevator was out of order so we had to carry luggage up to the third floor. The entire facility had a wet mold stench that was intolerable. This motel has not been renovated in 20 to 30 years. I am reporting the poor conditions to the Ocean Springs Health Department. We had to request a move to a second room because the first room smelled like mold. The swimming pool water was green. If we had not prepaid through Trivago we would not have stayed there.

2026-06-08 • via Nuitee
S
Stone • couple • us
1
Very poor service
Cons:

The staff were not accommodating at all, even though they weren’t full occupancy. It’s almost like we were assumed we were gonna do something wrong because someone else had. couldn’t get extra towels. It’s June and the pool was green. The security lighting was not good outside. There were many lights off. One of the employees was wearing bedroom slippers to work and stuck on her phone. For this reason, I would never recommend anybody go there use them for any reason. I was treated subhuman.

2026-06-05 • via Nuitee
B
Brownlow • couple • us
3
2026-06-04 • via Nuitee
S
Skirk • couple • us
1
Poor Mantiance not clean pool was not useable gym equipment was broke breakfast was good
Pros:

It was by a Waffle House

Cons:

Pool was not clean gym equipment broke

2026-06-03 • via Nuitee
V
Victoria • family_with_children • us
1
Worst Stay Ever
Cons:

The elevator was inoperable my entire stay. Had to use the stairwell and it was dirty. The entire hotel gave water damage scents throughout the building. Water was leaking from the baseboard in my room near the corner wall by the window. Chair in room had visible mold or mildew stains on it. The scent made my head hurt. I had to purchase cleaning supplies to clean the room. Housekeeping only came into the room one time during my stay. They only changed the towels and took the trash. Beds were left unmade. The pool was ridiculous and unclean. There was visible algae around the side wall of the pool and at the bottom.

2026-06-01 • via Nuitee
B
Brown make up • family_with_children • us
2
Never again!!!
Pros:

Nothing

Cons:

Not clean, smelled like mold, elevator not working, pool nasty, bad customer service, bathroom not cleaned, severe stains in walls, super hard beds, linens not cleaned.

2026-06-01 • via Nuitee
H
Hermon • family_with_children • us
1
There wasn’t a stay, because we refused due to the condition it was in.
Pros:

Nothing at all!!! After check in , I was told elevator didn’t work. We had to walk upstairs to the 3 rd floor. Stairs were nasty. Once entered the room it was a complete dump. The room wasn’t up to part. Light fixtures in ceiling was missing, wires were hanging. The closet was mildewed it was just awful!!!!! We didn’t stay not one night and still was charged. Very bad experience!!!! I wouldn’t recommend this dump to no one

Cons:

Nothing was great about this place.

2026-06-01 • via Nuitee
O
O • couple • us
6
2026-06-01 • via Nuitee
M
Mccallister • couple • us
2
2026-05-31 • via Nuitee
J
james • solo_traveller • us
6
2026-05-28 • via Nuitee
H
Hill • solo_traveller • us
5
Pros:

Location was good. The bathroom was nice and appears clean.

Cons:

The hotel itself smelled musty, moldy. The room smelled stuffy and moldy.

2026-05-26 • via Nuitee
C
Courtney • couple • us
7
2026-05-25 • via Nuitee
M
Mickle • couple • us
1
Cons:

In service elevator for disabled people. Cleaner rooms with better plumbing

2026-05-25 • via Nuitee