Wingate by Wyndham Biloxi - Ocean Springs

Hotels
•
Wingate by Wyndham
6.2 (730 reviews)
7827 Lamar Poole Road , Biloxi , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
BBQ facilities
Lift / Elevator
Express check-in/check-out
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean and friendly staff
Good location
Cons:
Unclean room conditions
Poor food quality
Inconsistent service and amenities

Categories

Cleanliness
3.91
Multiple mentions of mold and unclean conditions.
Service
5.88
Inconsistent service, complaints about staff attitude.
Location
8.92
Conveniently located near casinos and beach.
Room Quality
4.87
Issues with air conditioning and general maintenance.
Amenities
5.9
Limited functionality of amenities like laundry and ice makers.
Value for Money
7.86
Paid for amenities that were not provided adequately.
Food and Beverage
4.91
Complaints about the breakfast quality.
Overall Experience
7.38
Mixed feelings due to various serious issues during the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:25

Property Description

Luxurious Amenities
Indulge in our seasonal outdoor pool, 24/7 gym, and complimentary breakfast and WiFi. Each room is equipped with modern comforts like a flat-screen TV, mini-refrigerator, and coffee/tea maker.

Convenient Location
Located just off I-10 and near Gulfport-Biloxi International Airport, our hotel is surrounded by dining options and top casinos like Golden Nugget and Harrah’s® Gulf Coast. Explore nearby attractions such as the Walter Anderson Museum of Art and Mississippi Aquarium.

Endless Entertainment
From waterparks and casinos to museums and beaches, there's something for everyone near Wingate by Wyndham Biloxi/Ocean Springs. Don't miss out on unique experiences like swimming with dolphins at Ocean Adventures Marine Park or exploring the Biloxi Lighthouse.

Ready to experience comfort and convenience? Book your stay with us now at Wingate by Wyndham Biloxi/Ocean Springs!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note there are currently renovation works at the hotel.

Please not that no local guests are allowed within 45 miles of the property. Room allocation to a local guest is at discretion of the property's management.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GPT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$10 per person per stay when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.2
Based on 730 reviews
Cleanliness: 3.91
Service: 5.88
Location: 8.92
Room Quality: 4.87
Amenities: 5.9
Value for Money: 7.86
Food and Beverage: 4.91
Overall Experience: 7.38
J
james • solo_traveller • us
6
2026-05-28 • via Nuitee
H
Hill • solo_traveller • us
5
Pros:

Location was good. The bathroom was nice and appears clean.

Cons:

The hotel itself smelled musty, moldy. The room smelled stuffy and moldy.

2026-05-26 • via Nuitee
C
Courtney • couple • us
7
2026-05-25 • via Nuitee
M
Mickle • couple • us
1
Cons:

In service elevator for disabled people. Cleaner rooms with better plumbing

2026-05-25 • via Nuitee
M
mike • couple • us
6
Update and paint needed, balcony was not cleaned
Pros:

Na

Cons:

Update needed

2026-05-22 • via Nuitee
E
E8868ZDlarryg • Solo travel
6
It was ok
Pros:

Real Good rooms breakfast was less to be desired looked in juice machine it was dirty other than that no complaints

2026-05-19 • via Tripadvisor
J
Jose • couple • us
10
2026-05-19 • via Nuitee
R
Rob • solo_traveller • us
2
Cons:

I was charged 105 dollars and it was suppose to be only 82

2026-05-19 • via Nuitee
T
Tina • couple • us
4
Shitty.
Cons:

Nothing worked, nothing maintained. It was dirty. Elevators inoperable. I’m a disabled veteran and asked for first floor and told I couldn’t have one. Phone didn’t work so couldn’t call the desk. . No remote for the TV. Towels were rough and not fresh. Everything was dated.

2026-05-18 • via Nuitee
D
Derrick • extended_group • us
1
I just want my refund back to my bank account for one night I didn’t stayed.
Pros:

The stay was uncomfortable and I stay only one night. I checked out Saturday morning between 8 and 8:30am.

Cons:

To make it more comfortable for customers to feel safe and comfortable.

2026-05-11 • via Nuitee
H
holly • solo_traveller • us
10
Pros:

Everything

2026-05-11 • via Nuitee
B
Brian • couple • us
7
2026-05-09 • via Nuitee
R
reaneciaw2024 • NONE
2
Very disappointed in my experience
Pros:

My daughter, her friend, and I made it to hotel on Saturday (5/2/26) evening at around 4pm. We immediately went check our rooms. In my daughter’s room none of the lamps worked so her and her friend had to switch to another room. First of all I was lied to when I made reservations, I was told the two rooms could be side by side. My room was on the first floor and my daughter’s room was on the second floor. Two of my lamps didn’t work in my room but I didn’t feel like moving to another room so I just dealt with it. She couldn’t play her PlayStation 5 because there was no signal on the tv. The elevator was broken so we had to take the stairs. The hotel phones didn’t work in either of our rooms. The hotel WiFi wouldn’t connect to our phones. In order to get fresh towels we had to walk to the front desk and return the used towels. The rooms had a weird smell, good thing I had my own cleaning supplies. It was awful and I have no plans to go back. The only good thing about the stay was the rooms prices, they were affordable. The website needs to be updated there is no early check-in or late check-out.

2026-05-04 • via Tripadvisor
A
ana • couple • us
7
Good for the price.
Pros:

The jacuzzi tub on short notice for a good price.

Cons:

The bathroom door did not shut at all, tv didn’t work at all. Breakfast was meh but included.

2026-05-04 • via Nuitee
S
Stogner • couple • us
9
2026-05-03 • via Nuitee
A
Alex • extended_group • us
1
It was fair for the price but don’t go in with high expectations
Pros:

How close it was to everything

Cons:

It was nasty, there was a distinct smell, towels had stains on them, my shower head was broke and sprayed water everywhere the pool had stuff floating in it

2026-05-03 • via Nuitee
H
Hargrave • couple • us
3
2026-04-29 • via Nuitee
C
Christie • family_with_children • us
1
2026-04-27 • via Nuitee
V
vanessabX1517ZL • NONE
2
Unsafe and Uninhabitable Rooms – Unable to Stay Due to Serious Safety and Cleanliness Issues
Pros:

We booked three rooms for a group stay and checked in at approximately 3:00 PM. Upon entering the rooms, we immediately noticed multiple serious issues involving cleanliness, maintenance, and safety. These included mold in several areas (including around AC units and wall edges), dirty bedding with hair present, dust and debris under beds, dirty or damaged fixtures, non-working lights, and a leaking toilet that created a slip hazard.

There were also significant safety concerns with the property itself, including a non-functioning elevator and an exterior stairwell door that did not appear to lock, allowing unrestricted access to the building. One member of our group is 80 years old with mobility limitations, making these conditions especially concerning.

We left for a scheduled event and, after discussing the conditions, determined the rooms were not safe or suitable for an overnight stay. Upon returning, we were offered alternative rooms; however, those rooms also showed similar issues, and the overall safety concerns were not resolved. As a result, we did not stay overnight and secured alternative accommodations elsewhere.

We reported the issues to staff at the front desk and requested assistance; however, we were informed that a refund could not be issued. While we understand that hotels may have limitations, the conditions we experienced were not acceptable for guest safety or comfort.

We hope management takes these concerns seriously and addresses the cleanliness, maintenance, and safety standards to prevent future guests from experiencing similar issues.

2026-04-26 • via Tripadvisor
J
Jamii • couple • us
1
Awful. Terrible staff and amenities
Pros:

The breakfast was terrible

Cons:

Options were poor and they didn’t have any spray for the waffle maker

2026-04-26 • via Nuitee