Comfort Suites New Orleans East

Hotels
•
Comfort Suites
8.6 (674 reviews)
7051 Bullard Avenue , New Orleans , us
+1 504-244-1414

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good breakfast
Cons:
Cramped parking lot
Shower head height

Categories

Cleanliness
8.06
Most reviews mention clean rooms, but one complaint about bathroom cleanliness affected the score.
Service
9.03
Multiple reviews highlight exceptional staff service, particularly Ms. Wanda's accommodating and friendly demeanor.
Location
8.57
Location is mentioned positively as convenient for highways and proximity to the city.
Room Quality
8.52
Rooms are noted as clean but not new; however, overall comfort was well-received.
Amenities
8.55
Basic amenities like breakfast received good reviews, though some guests mentioned missing features like an indoor pool.
Value for Money
9.01
Many guests find the pricing very reasonable for the quality of service and experience.
Food and Beverage
8.56
Positive comments on breakfast quality, but some guests mentioned areas for improvement.
Overall Experience
8.53
A generally positive experience with a few minor issues highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:17

Property Description

Luxurious Suites with Convenient Amenities
Indulge in the comfort of our suites equipped with a microwave, refrigerator, and coffee facilities. Enjoy cable TV and unwind by our outdoor pool.

Business Center and Non-Smoking Environment
Stay productive with our on-site business center and breathe easy in our completely non-smoking hotel.

Nearby Attractions
Explore the city with ease - visit the Audubon Zoo or catch a game at the Louisiana Superdome, both just a short drive away.

Ready to experience comfort and convenience in New Orleans? Book your stay at Comfort Suites today!

Important information:

A valid photo ID and credit card are required at check-in. Special requests are subject to availability, can't be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 674 reviews
Cleanliness: 8.06
Service: 9.03
Location: 8.57
Room Quality: 8.52
Amenities: 8.55
Value for Money: 9.01
Food and Beverage: 8.56
Overall Experience: 8.53
N
Neville • couple • us
10
Pros:

Friendly and hospitality

2026-07-23 • via Nuitee
A
Aniss • solo_traveller • ma
9
2026-07-23 • via Nuitee
D
David • solo_traveller • us
8
Cons:

Air didn't cool the room enough

2026-07-22 • via Nuitee
D
Devin • couple • us
10
2026-07-22 • via Nuitee
G
Giovani • family_with_children • br
8
Pros:

Atendimento dos funcionários.
Havia uma senhora muito atenciosa no café da manhã e nos deu muitas dicas da cidade.
Mobília boa e camas confortáveis

Cons:

Lavanderia.
Bem suja

2026-07-21 • via Nuitee
R
Rodney • couple • us
4
For the price, I expected much more. I’ve had better experiences at cheaper hotels.
Cons:

When I booked the room, I booked for a king size bed with a pull out couch. When I arrived, I specifically asked the clerk if the room has the pull out couch and he said yes. When we walked into the room, there was only one bed and no pull out couch. My husband had to go back and tell him that that’s not what we booked for. We were moved to another room. That room had 2 beds but it smelled like mildew and like a black mold musty type smell. At this point we were tired and needed sleep. The sprinkler looked like it had the black mold on it.

2026-07-20 • via Nuitee
E
Elaine • couple • us
7
It was great location for where I had to attend my reunion for those 10 minutes away. Have some great restaurants, local
Pros:

The staff was very friendly. They sold their sodas and water for only a dollar which was excellent potato chips. Most of them was $.75. The location to where I needed to be was 10 minutes away so that worked out.

Cons:

My room reeked of stinky mildew, my sheets and pillows smelt so bad I had to sleep on top of towels the next day when the housekeepers came in, they changed my linen. They need to replace the carpet the smell is horrible and it had my clothes and my duffel bag that I sit on the bed reeked of that stinky mildew so I have to wash it when I get home

2026-07-19 • via Nuitee
M
mualpha • Solo travel • Gainesville, Florida
10
Quintessential New Orleans hospitality!
Pros:

Spent a night at Comfort Suites New Orleans on Bullard Avenue and had a fabulous experience - Mz Wanda checked me in and was incredibly helpful and friendly. I was looking for a great restaurant and she directed me to a great neighborhood option (and it was great - I recommend Thai NOLA!). My room was comfy and quiet, my only complaint was the couch was pretty old and tatty, but the room was clean and the towels were generous and the water hot and bed comfortable. There were plenty of plugs and charging options. The next morning breakfast was great, but the most amazing thing was that Mz Wanda came over and said hello and remembered my name! Quintessential New Orleans hospitality. Great value!

2026-07-17 • via Tripadvisor
E
eddier704 • Business
10
Great rooms
Pros:

What a great stay beautiful rooms and Wanda was amazing

2026-07-16 • via Tripadvisor
M
Marilyn • extended_group • cr
10
2026-07-16 • via Nuitee
P
Patricia • family_with_children • us
10
A great place to stay.
2026-07-12 • via Nuitee
T
tysonp170 • Business
10
Amazing
Pros:

Ms. Wanda was amazing! The rooms were top notch, service was excellent and it made the trip a lot easier. Thank you comfort suites and a very special thank you to Ms. Wanda.

2026-07-02 • via Tripadvisor
M
MARTIN • solo_traveller • ec
7
2026-07-01 • via Nuitee
7
732frankiet • Family
10
Wonderful stay
Pros:

We had a wonderful stay! Everyone on the staff was so kind, welcoming, and accommodating, making us feel comfortable from the moment we arrived. The breakfast was absolutely amazing, with a great variety of delicious options each morning.
A special thank you to Wanda, who went above and beyond to make our stay even more enjoyable. She was incredibly helpful, friendly, and made us feel right at home. Her warm hospitality truly stood out and made a lasting impression. We would definitely stay here again and highly recommend this hotel!

2026-06-30 • via Tripadvisor
E
Elaine • solo_traveller • us
9
Pros:

The staff Wanda, Jasmine, it was a Hispanic lady who I can't remember her name and a guy can't remember his name even the house keepers were very nice and friendly. The location was great for The event I was attending and great food places right next door and across the street. Their 20 oz pop/ soda, water and chips was just a $1 I couldn't believe it.

Cons:

My room had a little odor but they offered to move me, but I brought some air freshener and made it work.

2026-06-29 • via Nuitee
T
Terry • couple • us
10
Pros:

Everything and everyone was great
They even let us leave our car in the lot while on our cruise
Would definitely stay here again

2026-06-23 • via Nuitee
V
Valencia • solo_traveller • us
2
Trip 6/19-6/21
Pros:

Only thing was that it was right off the interstate.

Cons:

The Hotel had a bad stinch odor from entering the lobby, all through the hotel. The room had an even stronger fowl odor like mildew, etc. At check-in I was only told to make sure I had my key at all times because main door stays lock, and thats how I would get back into the hotel entrance, and where the wifi was on the key card booklet. No other information about breakfast times, pool hours, etc was giving. Anytime I passed front desk no one was there to greet you during the day times. The worst place ever that I have stayed. Bathroom wasn't fully clean. The tub had old dried conditioner or shampoo still inside the tub. Wall looked damage and wall paper like it was coming apart. The Beds was super uncomfortable, and hard.

2026-06-22 • via Nuitee
M
mikemJ4696KG • Business
10
Good travel experience
Pros:

Staff was awesome. Lady working front desk was very helpful. Ms Wanda was great the next morning running the breakfast bar and checking me out.

2026-06-16 • via Tripadvisor
S
Shaina • solo_traveller • us
10
Pros:

Staff

2026-06-16 • via Nuitee
L
Lawrence • couple • us
5
Pros:

Location

Cons:

Room was up to standards and was moved to another room to accommodate, but it was still a little disappointing.

2026-06-15 • via Nuitee