Holiday Inn Express & Suites Smithfield - Providence by IHG

Hotels
•
Holiday Inn Express
7.4 (559 reviews)
1010 Douglas Pike , Smithfield , US
+1 401-231-6300

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Good location
Comfortable beds
Decent breakfast options
Cons:
Cleanliness issues
Unfriendly staff
Broken amenities

Categories

Cleanliness
5.36
Multiple reports of cleanliness issues, including hair in sinks, unclean toilets, and dirty pool areas.
Service
7.83
Some staff reported as unfriendly or unresponsive, but overall service was noted as acceptable.
Location
8.37
Often mentioned as a positive aspect; convenient to local attractions.
Room Quality
7.32
Rooms were clean and of good size but contained issues like broken lights and musty smells.
Amenities
6.85
Amenities like the pool and breakfast received mixed feedback, with some guests expressing disappointment.
Value for Money
8.31
Overall, guests felt they received adequate value for the price paid.
Food and Beverage
7.36
Breakfast options were adequate but ran out of food; overall experience was mixed regarding food quality.
Overall Experience
7.83
Guests had mixed feelings but generally found the stay satisfactory despite several issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 15:21

Property Description

Modern Accommodation near Bryant University
Holiday Inn Smithfield, just 10 miles north of Providence, offers a convenient stay adjacent to Bryant University.

Well-Equipped Gym and Indoor Heated Pool
Stay active during your visit with access to our gym and relax in our indoor heated pool.

Convenient Amenities and Nearby Attractions
Our rooms feature pantry areas, free coffee in the lobby, and are close to local eateries. Explore Twin River complex and RISD Museum within a short drive.

Book your stay at Holiday Inn Express & Suites Smithfield – Providence for a comfortable and enjoyable experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOS

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.4
Based on 559 reviews
Cleanliness: 5.36
Service: 7.83
Location: 8.37
Room Quality: 7.32
Amenities: 6.85
Value for Money: 8.31
Food and Beverage: 7.36
Overall Experience: 7.83
D
Devon • couple • us
1
2026-09-18 • via Nuitee
S
Spencer • extended_group • us
4
Overall not a great stay, would likely stay somewhere else next time.
Cons:

Check in was a bad experience, I was told my booking was canceled then it took close to 15 minutes to sort it out. The furniture in the room was in poor condition, the floors were stained and the bathroom wasn't very clean.

2026-09-17 • via Nuitee
S
Steve • solo_traveller • us
10
2026-09-15 • via Nuitee
H
harry • couple • us
3
2026-09-13 • via Nuitee
R
Rose • couple • us
10
2026-09-09 • via Nuitee
K
Katie Reed • solo_traveller • us
10
Pros:

Everything

Cons:

N/A

2026-09-07 • via Nuitee
V
Velazquez • family_with_children • us
10
2026-09-01 • via Nuitee
K
Katie Reed • solo_traveller • us
10
2026-08-31 • via Nuitee
K
Katie Reed • solo_traveller • us
10
2026-08-31 • via Nuitee
T
Terri • couple • us
8
2026-08-27 • via Nuitee
M
Marcel • couple • us
9
2026-08-25 • via Nuitee
T
Tonya • solo_traveller • us
9
2026-08-24 • via Nuitee
A
Albert • couple • us
10
2026-08-23 • via Nuitee
P
Paul • couple • us
10
Pros:

Almost everything

Cons:

Some pickup truck and trailer took up 5 parking spaces.

2026-08-21 • via Nuitee
G
Goforth • solo_traveller • us
10
Pros:

Good and clean

Cons:

Staff m ot speaking English

2026-08-21 • via Nuitee
M
Marshall • family_with_children • us
6
My kids love the pool and free breakfast
Pros:

The mattress on the pullout couch was stained with fecal matter and we weren't able to switch rooms. Eventually staff was able to locate another mattress but we had to stay up and wait for the switch

Cons:

Poop mattresses. It made me question the cleanliness of my room but we couldn't switch rooms

2026-08-20 • via Nuitee
A
Amy • family_with_children • us
6
2026-08-16 • via Nuitee
R
Rick • couple • us
7
2026-08-16 • via Nuitee
A
Azhar • solo_traveller • us
5
Overall disappointing
Pros:

Nithing
They have charged twice for one day and refund only half even they know that that was their mistake.
Disappointed

Cons:

Staff and General Manager was not cooperating to refund since they have charged twice for the same booking

2026-08-16 • via Nuitee
J
John • couple • us
9
2026-08-16 • via Nuitee