Comfort Suites at Isle of Palms Connector

Hotels
•
Comfort Suites
7.8 (1250 reviews)
1130 Hungryneck Boulevard , Mount Pleasant , US
+1 843-256-8671

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent location (close to beach, restaurants, shopping)
Friendly/helpful staff (many mentions)
Comfortable bed and pillows
Some guests reported good breakfast and clean rooms
Bathroom mirror anti-steam noted positively
Cons:
Poor cleanliness: moldy/musty smells, dirty carpets, damp rooms
Maintenance issues: peeling paint, shabby appearance, room not made up
Breakfast problems: stale items, frequently ran out, unclean breakfast area
Service inconsistencies: rude or indifferent front desk and slow check-in
Amenities shortages: no pool towels/limited chairs, ice/water not replenished
Repeated fire alarms/noisy disturbances
Perceived poor value by some guests (price too high)

Categories

Cleanliness
5.5
Multiple reviews cite moldy/musty smells, dirty carpets, damp rooms, wet carpeting and inconsistent housekeeping; overall cleanliness is a clear negative.
Service
9.5
Mixed reports: several reviewers called staff friendly and helpful while others reported rude or indifferent front-desk behavior and slow check-in; overall there are positive staff interactions that offset some negative incidents.
Location
10
Consistently praised across reviews for proximity to shopping, restaurants and beach; location is a strong positive.
Room Quality
6
Rooms noted as shabby by some guests, with maintenance issues (peeling paint, dampness, wet carpet, open drawers, cushions out of place) and occasional pleasant elements (comfortable bed).
Amenities
7
Amenities show gaps: breakfast area often not replenished or stale, ice/water issues, limited pool towels and chairs; some on-site basics functioning but inconsistent.
Value for Money
8.5
Opinions vary: some guests feel it offers good value and quality balance, while others felt price was high given maintenance and service inconsistencies; overall slightly above average value.
Food and Beverage
6.7
Breakfast quality and availability were frequent complaints (stale items, running out, unclean breakfast area), though a few guests praised the breakfast when items were available.
Overall Experience
9.2
Guest experience is mixed: strong location and generally friendly staff reported by several guests contrast with repeated cleanliness, maintenance and breakfast problems; net experience varies but remains positive for many due to location and helpful staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:10

Property Description

Convenient Location and Amenities

The Comfort Suites at Isle of Palms Connector offers a prime location near Charleston and Isle of Palms beaches. Enjoy free Wi-Fi, weekday newspapers, and a fitness center. Relax by the seasonal outdoor pool.

Comfortable Guest Rooms and Modern Features

Each spacious room includes a refrigerator, microwave, and a recharge device with AC and USB outlets. Valet cleaning service adds extra convenience to your stay.

Delicious Breakfast and Business Services

Start your day with a hearty breakfast featuring hot waffles and fresh fruit. Business travelers can utilize the on-site business center for their needs.

Book your stay at the Comfort Suites now for a relaxing and convenient experience near Charleston's top attractions!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Oct 1, 2026 until Mon, Mar 1, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHS

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 1250 reviews
Cleanliness: 5.5
Service: 9.5
Location: 10
Room Quality: 6
Amenities: 7
Value for Money: 8.5
Food and Beverage: 6.7
Overall Experience: 9.2
J
James • solo_traveller • us
10
2026-10-31 • via Nuitee
H
Hedgepath • extended_group • us
7
2026-10-19 • via Nuitee
K
Kiara • couple • us
10
2026-10-18 • via Nuitee
H
Herb • solo_traveller • us
8
2026-10-17 • via Nuitee
D
Donna • couple • us
5
Loved location, attention needed to guest concerns
Pros:

Location , breakfast good. Liked the bathroom mirror that didn’t steam up during shower. Nice

Cons:

Our room needs paint and cleaning. Room was damp and all the carpet wet giving us a shock when plugging in charger! Besides when telling desk clerk, she gave no apologies and seemed not to care and said she would report it. Check in took so long, that desk clerk did apologize, perhaps computer super slow? All drawers were opened on dresser and the cushion on chair was standing up I right!

2026-10-15 • via Nuitee
J
Justin • couple • us
10
2026-10-14 • via Nuitee
M
Mary • family_with_children • us
1
I wouldn’t recommend it to anyone
Pros:

Location was nice and close to shopping and a couple restaurants

Cons:

The room smelled moldy. The carpet was very dirty, black feet dirty. And very poor lighting in the room.

2026-10-13 • via Nuitee
P
Pommer • solo_traveller • us
9
Past stays were much better. Suspect that things will improve with a little encouragement and enhanced staff engagement
Pros:

Great Location. Honestly it seems to have slipped a bit. Hallways and room smelled a bit musty. Ice water in lobby was at times empty and not cold, ice had melted. Quality of breakfast was lower than past stays. I have very much enjoyed my past stays, this time it seemed to lack attention to detail.
Still a prime location, house keeping staff was very good.

Cons:

Over all cleanliness was lacking. Attention to detail lacking.

2026-10-13 • via Nuitee
L
LEAH • couple • us
3
This hotel is shabby and looks like it is run on a shoestring budget. The front desk staff was mostly nice.
Pros:

The bed and pillows were comfortable.

Cons:

It was shabby.
The guest room smelled.
The breakfast sat too long making everything stale.often ran out and I am not picky about a free breakfast.
We asked for the room to be made up. It was never done during our stay.
And then a flash fire alarm went off!

2026-10-12 • via Nuitee
W
William • couple • us
9
Grate stay Will stay again
Pros:

Location

Cons:

Beautiful

2026-10-10 • via Nuitee
R
RunMamaBee • solo_traveller • us
9
Highly recomended. Its got the value AND quality balance just right....
Pros:

Good breakfast. Very clean. Friendly helpful staff.

Cons:

Fire alarms going off 2 evenings in a row. But glad they worked AND fire brigade arrived in only few minutes!!!

2026-10-10 • via Nuitee
T
Tameka • solo_traveller • us
10
Pros:

The staff was very nice and friendly the location was very comfortable

Cons:

Nothing everything was perfect

2026-10-08 • via Nuitee
M
Max • family_with_children • us
6
Pros:

Location

Cons:

Price was too much

2026-10-07 • via Nuitee
M
Marco • family_with_children • us
8
2026-09-18 • via Nuitee
S
Shawn • couple • us
4
Not again till the property is updated and maintained
Pros:

Location minutes from the beach

Cons:

Lack of maintenance for long periods of time that should be done regularly

2026-09-14 • via Nuitee
P
Punjabi • couple • us
5
2026-09-14 • via Nuitee
J
Jay • couple • us
8
2026-09-13 • via Nuitee
A
Andrei • family_with_children • us
2
Cons:

One of the biggest problems was the breakfast service. Many food items, including eggs, coffee, and other basic options, were frequently unavailable and often not refilled in a timely manner. In addition, the breakfast area and kitchen appeared poorly maintained and lacked proper cleanliness.

Another issue was the overall quality of the room. It had a noticeable unpleasant odor and did not feel sufficiently clean, making it difficult to feel comfortable during my stay.

2026-09-08 • via Nuitee
N
Nicole • couple • us
7
Great location for dining and going to the beach.
Pros:

Location was great. Only a 10 minute drive to the beach.

Cons:

No towels at the pool and limited number of chairs. Definitely not enough for the amount of people there.
We arrived 45 minutes early. I asked if our room was ready, I was told it was but it would be $25 to check in early. The lady running the desk was very rude.

2026-09-08 • via Nuitee
A
Argelis • solo_traveller • us
7
2026-09-08 • via Nuitee