Comfort Inn & Suites

Hotels
Comfort
8.8 (843 reviews)
339 West Mount Rushmore Road , Custer , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Great location
Cons:
Cleanliness issues
Breakfast quality poor
Hot tub out of order

Categories

Cleanliness
8.13
Some reviews mentioned dirty carpets and bugs in the bathroom, indicating cleanliness issues.
Service
9.6
Multiple reviews highlighted friendly and helpful staff.
Location
9.64
The hotel is conveniently located near Custer State Park and Sylvan Lake.
Room Quality
8.59
Rooms were generally described as spacious and comfortable, but some had issues like wet carpets.
Amenities
8.62
While some guests appreciated the pool, the hot tub was out of order during their stay.
Value for Money
9.08
General consensus that the hotel provided a good experience relative to price.
Food and Beverage
7.63
Breakfast was criticized for lack of healthy options and quality.
Overall Experience
9.1
Overall positive sentiments with some mentioned shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:10

Property Description

Year-Round Heated Indoor Pool and Hot Tub
Indulge in relaxation with our year-round heated indoor pool and hot tub, perfect for unwinding after a day of exploration.

Daily Hot Breakfast and Fitness Centre
Start your day right with our complimentary daily hot breakfast and stay active at our fitness centre during your stay.

Convenient Amenities and Nearby Attractions
Enjoy free WiFi, satellite TV, and coffee makers in every room. Explore nearby attractions like Mount Rushmore and Custer State Park easily accessible from our hotel.

Book now to experience comfort and convenience at Comfort Inn & Suites Near Custer State Park and Mt Rushmore.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RAP

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 843 reviews
Cleanliness: 8.13
Service: 9.6
Location: 9.64
Room Quality: 8.59
Amenities: 8.62
Value for Money: 9.08
Food and Beverage: 7.63
Overall Experience: 9.1
C
Cynthia solo_traveller us
7
Pros:

Location was good. It was quiet. It was comfortable.

Cons:

The carpet in the room and in the hall could use a good cleaning. Breakfast was just OK.

2026-08-28 via Nuitee
S
Stephen solo_traveller us
6
2026-08-28 via Nuitee
C
Carolyn couple us
9
Thank you to the very friendly staff. We enjoyed our stay and will stay with you again.
Pros:

Breakfast was good.

2026-08-28 via Nuitee
D
David couple us
7
2026-08-24 via Nuitee
F
Feather couple us
10
Pros:

Breakfast was okay. The second day eggs were better. They could have had some kind of sweet rolls .

2026-08-24 via Nuitee
P
Paul couple us
9
This hotel met our expectations in this price range.
Pros:

Breakfast was fine -- typical hotel hot breakfast. Location was good -- easy access to highway but far enough back that there wasn't traffic noise. Loved that our room was on the backside of the hotel with a forested hill behind us. Everything was clean. Air conditioning was good.

Cons:

There wasn't anything to complain about.

2026-08-23 via Nuitee
M
Melisa solo_traveller us
3
Pros:

It was a bed and the location was good for seeing Mount Rushmore, Crazy Horse and Custer State Park loop

Cons:

Had 2 adults and 2 kids for 5 days, not once did they clean the room, just asking for garbage changed and fresh towels even after I asked. The carpet in the room was wet, like the entire carpet and stayed damp the entire stay. Hot tub was not hot, it was Luke warm. Wouldn't stay again

2026-08-23 via Nuitee
H
Hugo couple fr
10
2026-08-22 via Nuitee
O
Olivier couple be
10
2026-08-21 via Nuitee
S
Sandip family_with_children us
9
Pros:

Location

Cons:

Breakfast options were limited. Bread toaster takes forever to toast bread. Lights in bathroom are flickering.

2026-08-21 via Nuitee
Z
Zhen extended_group ca
7
2026-08-20 via Nuitee
L
Lulli65 solo_traveller it
8
Pros:

Hotel in una posizione perfetta per raggiungere i luoghi più belli delle Black Hill e del Custer Park. Struttura discreta , colazione in linea con la struttura. Camera molto spaziosa.

Cons:

Abbiamo cambiato 2 camere in 3 giorni per problemi al WC. Risolti in poco tempo dopo richieste di cambio camera . WiFi instabile, dipendeva dall'ubicazione della camera

2026-08-19 via Nuitee
T
Terry couple us
10
2026-08-18 via Nuitee
C
Charles solo_traveller us
10
2026-08-17 via Nuitee
F
Francesca family_with_children it
7
Tutto ok
Pros:

Camera ampia
Colazione buona

Cons:

Nulla da segnalare

2026-08-13 via Nuitee
M
Michael family_with_children de
8
Pros:

Wir hatten ein schönes, großes Zimmer. Beim Frühstück war es etwas voll, aber man konnte sich nach draußen setzten. Das war noch nicht zu heiß, da wir früh dran waren.

2026-08-13 via Nuitee
S
Sandscc solo_traveller us
9
Great location
Pros:

Great hotel. Very clean and comfortable. Good sized rooms with everything you need on hand.
Great location for visiting all the attractions the area has to offer.
Would definitely stay here again.

2026-08-13 via Nuitee
A
AURELIE family_with_children fr
7
Cons:

Petit déjeuner
Humidité dans la chambre
Chambre sombre en rdc

2026-08-12 via Nuitee
A
April solo_traveller us
8
Decent place
Pros:

Great location in Custer, clean enough facilities.

Cons:

Just felt a little bit worn. Breakfast was a bit disappointing. Rubbery sausage.

2026-08-12 via Nuitee
S
Shih-Chi family_with_children tw
8
地點適中的住宿點
Pros:

房間很乾淨,房間滿大的,有閱讀沙發,大沙發,小廚房跟小餐桌。有付費的洗衣房,離主要景點都很近。飯店位置在小鎮邊,相對安靜。

Cons:

wifi斷斷續續的。剛好遇到重機大會師,住宿人很多,導致餐廳食物區很髒亂,餐廳的人員訓練要加強,沒有常常巡視清潔。入住第一天熱食不足(補充來不及),第二天有炒蛋但是是冷的(蒸爐沒開)。大廳冷水壺開關手把壞了。浴室淋浴水量很小。

2026-08-11 via Nuitee