Comfort Inn & Suites at Dollywood Lane

Hotels
•
Comfort
8.4 (1584 reviews)
3712 Parkway , Pigeon Forge , us
+1 865-286-8258

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Family rooms
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Good breakfast
Cons:
Cleanliness issues
Noise from hallways
Limited parking
Breakfast variety

Categories

Cleanliness
7.8
Some reviews mentioned that the place was not the cleanest, with specific comments about gum on the headboard.
Service
9
Staff was consistently described as friendly, helpful, and attentive.
Location
8.8
Great location mentioned in multiple reviews, close to attractions.
Room Quality
8.2
Rooms were noted as clean and comfortable but with some concerns about noise and bed comfort.
Amenities
8.4
Good amenities but with some minor complaints regarding the pool temperature and dining area space.
Value for Money
8.5
Overall, good value for money especially considering the location.
Food and Beverage
8
Breakfast was generally appreciated but some reviews noted lack of variety.
Overall Experience
8.5
Most reviews expressed a positive experience and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 10:51

Property Description

Convenient Location Near Attractions
The Comfort Inn & Suites at Dollywood Lane is just a mile away from Dollywood theme park and Dollywood's Splash Country. With Dolly Parton's Dixie Stampede across the street, entertainment is at your doorstep.

Abundance of Amenities
Enjoy free Wi-Fi, coffee, and newspapers. Take a dip in the indoor pool or relax in the hot tub. Start your day with a complimentary hot breakfast. Corporate guests will appreciate the business services offered.

Comfortable Accommodations
All rooms feature private balconies, microwaves, refrigerators, and more. Suites go a step further with fireplaces, whirlpool bathtubs, and mountain views. The hotel's smoke-free environment and laundry facilities add to the convenience.

Ready to experience the best of Pigeon Forge? Book your stay at Comfort Inn & Suites at Dollywood Lane now!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 1584 reviews
Cleanliness: 7.8
Service: 9
Location: 8.8
Room Quality: 8.2
Amenities: 8.4
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 8.5
W
Wyatt • solo_traveller • us
10
Pros:

Staff was very friendly and helpful.

2026-07-25 • via Nuitee
H
Hugh • solo_traveller • us
8
Pros:

Was a surprise we had a balcony

Cons:

The layout

2026-07-24 • via Nuitee
R
Roger • family_with_children • us
7
2026-07-21 • via Nuitee
E
Evan • couple • us
1
2026-07-21 • via Nuitee
K
Kelly • solo_traveller • us
2
2026-07-20 • via Nuitee
I
Izourar • family_with_children • us
9
2026-07-20 • via Nuitee
A
amy • family_with_children • us
10
2026-07-20 • via Nuitee
C
Cheryl • solo_traveller • us
8
2026-07-20 • via Nuitee
B
Belvia • extended_group • us
10
Pros:

The room was very clean.

2026-07-20 • via Nuitee
C
Clarissa • family_with_children • us
7
It was a good stay … just need to fix a few things
Pros:

How close it was to Dollywood

Cons:

The card key did not work well … my family and i was outside for 10 mins before the door opened .. the tub was dirty in the first room so we got switched and the WiFi kept going out

2026-07-20 • via Nuitee
L
Luker • couple • us
10
2026-07-19 • via Nuitee
K
Kyle • couple • us
10
Great
Pros:

Clean

Cons:

Not enough breakfast tables

2026-07-18 • via Nuitee
S
Senikka • couple • us
10
Great stay
Pros:

Everything

Cons:

Everything

2026-07-18 • via Nuitee
K
Krysten • family_with_children • us
5
Not sure I would come back but it was okay
Cons:

The breakfast was terrible.

2026-07-17 • via Nuitee
M
Matthew • couple • us
6
2026-07-15 • via Nuitee
M
Melissa • family_with_children • us
7
Cons:

The breakfast was not the best sausage was cold could have been a bit better

2026-07-14 • via Nuitee
T
Tabitha • solo_traveller • us
7
Had to switch rooms cause air conditioner was full of mold
Pros:

Location

Cons:

Breakfast was cold, bananas were brown

2026-07-13 • via Nuitee
Z
Zena • solo_traveller • us
9
Cons:

It was very noisey all hoirs of the night

2026-07-13 • via Nuitee
A
Amanda • solo_traveller • us
10
2026-07-13 • via Nuitee
L
Latrelle • solo_traveller • us
4
Cons:

There were bugs in the bathroom, one on my child's bed, and one on the curtain. The curtains had holes in them. Rust in the tub, I used the mat to cover the rust so my family and I can stand on it while showering. The last guest left used dental floss in a bag in the bathroom, so I had to throw it away. ( The bathroom should have been cleaned out before we checked in ) !

I went to the lobby and used their water dispenser and I poured water into the cup they supplied, however, I noticed bugs in the water! So therefore, I was drinking bugs. I told the front desk, since the water is in the lobby near their desk. That was disgusting !!! Several black bugs in my cup. I spit out the rest of the water. The staff at the front desk apologized.

Also, when I showed the night staff the pictures I took of the rust in the tub, he didn't seem to care, he stated it looked like rust.


I paid $8.00 more than I agreed to on Booking. I agreed to one price, however, when I checked in to the hotel after driving many hours I was told that the price Booking provided me with was Not correct and I should have booked directly with them. So I was charged $8.00 more than what I originally agreed to when I booked at Booking.com. Overall, I was disappointed with my stay at this hotel. My children were also disappointed. I don't know if I will book through Booking.com next time.

2026-07-13 • via Nuitee