Comfort Inn & Suites at Dollywood Lane

Hotels
•
Comfort
8.4 (1543 reviews)
3712 Parkway , Pigeon Forge , us
+18654294494

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Family rooms
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Good breakfast
Cons:
Cleanliness issues
Noise from hallways
Limited parking
Breakfast variety

Categories

Cleanliness
7.8
Some reviews mentioned that the place was not the cleanest, with specific comments about gum on the headboard.
Service
9
Staff was consistently described as friendly, helpful, and attentive.
Location
8.8
Great location mentioned in multiple reviews, close to attractions.
Room Quality
8.2
Rooms were noted as clean and comfortable but with some concerns about noise and bed comfort.
Amenities
8.4
Good amenities but with some minor complaints regarding the pool temperature and dining area space.
Value for Money
8.5
Overall, good value for money especially considering the location.
Food and Beverage
8
Breakfast was generally appreciated but some reviews noted lack of variety.
Overall Experience
8.5
Most reviews expressed a positive experience and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 10:51

Property Description

Convenient Location Near Attractions
The Comfort Inn & Suites at Dollywood Lane is just a mile away from Dollywood theme park and Dollywood's Splash Country. With Dolly Parton's Dixie Stampede across the street, entertainment is at your doorstep.

Abundance of Amenities
Enjoy free Wi-Fi, coffee, and newspapers. Take a dip in the indoor pool or relax in the hot tub. Start your day with a complimentary hot breakfast. Corporate guests will appreciate the business services offered.

Comfortable Accommodations
All rooms feature private balconies, microwaves, refrigerators, and more. Suites go a step further with fireplaces, whirlpool bathtubs, and mountain views. The hotel's smoke-free environment and laundry facilities add to the convenience.

Ready to experience the best of Pigeon Forge? Book your stay at Comfort Inn & Suites at Dollywood Lane now!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 1543 reviews
Cleanliness: 7.8
Service: 9
Location: 8.8
Room Quality: 8.2
Amenities: 8.4
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 8.5
L
Lambert • couple • us
10
2026-07-04 • via Nuitee
N
Natalie • family_with_children • us
10
2026-07-04 • via Nuitee
A
Amber • family_with_children • us
10
Pros:

Great location, comfortable beds, clean room, nice staff

Cons:

I liked everything

2026-07-04 • via Nuitee
C
Carmen • solo_traveller • us
9
Pros:

Pool, hot tub, breakfast!! All were wonderful.

Cons:

The sink in our bathroom and kitchen area did not want to drain.. . Hopefully they will get that fixed.

2026-07-03 • via Nuitee
J
Jimmy • family_with_children • us
6
2026-07-03 • via Nuitee
M
Martha • extended_group • us
8
2026-07-02 • via Nuitee
R
Robert • solo_traveller • us
9
Pros:

The room was very clean and spacious. The balcony was an added bonus. The breakfast was good and better than a lot of places we have stayed.

Cons:

The pillows were a little small. Would have been nice to have regular size pillows.

2026-07-01 • via Nuitee
V
Vincent • couple • us
8
2026-07-01 • via Nuitee
N
Natasha • solo_traveller • us
5
Pros:

Location

Cons:

Layout of the hotel was horrible go in one door couldn't get to your room unless you go through different doors hotel wasnt connected , never had breakfast there because of the maze you had to go through. Parking was ok but had to park away from the door you needed to go through to get ro your room.. Bathrooms were needing fixed broken toilet and broken tiles from floor to ceiling.

2026-06-30 • via Nuitee
M
Michael • solo_traveller • us
10
Pros:

The staff was very friendly and the rooms were clean.

2026-06-30 • via Nuitee
S
Stevi • family_with_children • us
8
2026-06-30 • via Nuitee
S
Stephanie • family_with_children • us
10
It was peaceful and relaxing
Pros:

Clean

Cons:

There wasn’t anything I didn’t like

2026-06-30 • via Nuitee
W
Wayne • couple • us
1
2026-06-30 • via Nuitee
T
Thuy • family_with_children • us
9
2026-06-29 • via Nuitee
T
Tammy • extended_group • us
10
Had a great time
Pros:

Everything

2026-06-29 • via Nuitee
L
Le Rhonda • couple • us
6
Beds were very comfortable, but I did not like the small pillows.
Pros:

Parking was convenient to my room.

Cons:

The bathtub was really stained. The room smelled old and stale. Key card barely worked on the outer door. I had to re-insert multiple times. One card quit working altogether on the outer door and room door. The walk to the breakfast area was a bit much. My husband is handicapped therefore we didn’t use facility for breakfast.

2026-06-29 • via Nuitee
R
Robin • solo_traveller • us
8
Pros:

Close to a lot of things

Cons:

Air did not work well. Pillows are not comfortable

2026-06-29 • via Nuitee
H
Hall • solo_traveller • us
10
Pros:

Very clean, good breakfast,close to everything

Cons:

Can't complain about anything

2026-06-29 • via Nuitee
K
Katherine • family_with_children • us
9
Great family vacation spot!
Pros:

Great location, clean and comfortable

Cons:

Breakfast game was a little weak.

2026-06-28 • via Nuitee
A
Amanda • solo_traveller • us
4
Pros:

The beds where comfortable the room was spacious.

Cons:

They wouldnt compensate as for the fire alarm going off in the middle of the night and the worker having no idea how to shut it off. The pool was not heated. The "breakfast buffet" was very poor it has sausage, hard biscuits, water gravy and eggs definitely not a buffet becausw its thrown in pans.

2026-06-26 • via Nuitee