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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Car hire
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Massage services
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Currency exchange
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Private check-in/check-out
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Concierge service
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Heated pool
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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ATM/banking
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Billiards or pool table
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Free wired internet
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Snack bar/deli
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Access to nearby indoor pool
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Self parking (surcharge)
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Japanese garden
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Garage
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Health or beauty spa nearby
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Swimming nearby
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Crowne Plaza Chengdu boasts 402 tastefully decorated guestrooms and suites, each equipped with modern amenities for a comfortable stay. Enjoy the convenience of cable TV, minibar, and a coffee/tea maker in every room, along with a private bathroom featuring a relaxing bathtub.
Diverse Dining Options
Indulge in a culinary journey at the hotel's 4 dining venues. From international delicacies at Plaza Café to premium Angus steaks at The Grill Room, and traditional Chinese cuisines at ZongFu Huating, there's something to satisfy every palate. Unwind with drinks at Lobby Lounge and Sky Lounge for a perfect evening.
Convenient Location and Facilities
Situated near popular attractions like Chunxi Road and Times Plaza, Crowne Plaza Chengdu offers easy access to the city's hotspots. Relax at the indoor heated pool, pamper yourself at the spa, or host events seamlessly with the hotel's business center, ballroom, and versatile meeting rooms. Book now for an unforgettable stay!
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
People no matter the age stay for CNY 350 per person per night when using an available extra bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Large rooms, service,helpfull people
All was ok
It was an excellent time at this hotel !!!
Mia, she was a very nice person helping us all the time
I recommend it 100 %
The breakfast has many variety of options! We really enjoy the stay at the Crown Hotel
Thank you
Location
Nothing
Elaine erin
成都老牌酒店，地理位置很好！ 酒店人员发现我在退房后有个人物品遗落，尝试打电话发短消息联系我！
酒店还是比较陈旧了
La ubicación es lo mejor, está cerca de Chunxi Road y de Taikoo Li. A una estación de Tianfu Square y a dos de Peoples Park. Es pleno centro.
El personal siempre me ayudó a conseguir taxi.
El personal hablaba poco inglés, pero esto es generalizado en Chengdu. El hotel fue cinco estrellas pero ahora está un poco viejo. Son instalaciones de hace varios años.
Everything was good location excellent rooms quite big.
Bathroom need upgrade is to old more than normal. Breakfast could be better as well.
Excellent location, staff helpful but didnt speak much english. Manager of restaurant very helpful. Room very clean. Only downfall no english tea or teabags at breakfast or in room. Beds and pillows comfortable.
No outdoor seating area for a drink/ relaxing.
Хороший завтрак. Чистый удобный номер. Отзывчивый персонал (кроме маленького инцидента при заселении, смотри ниже). Хороший СПА-центр (входит в проживание). УБирают быстро, но тщательно.
При бронировании указывали размещение для двух взрослых и двух детей 10 и 14 лет. Был предложен номер, его и забронировали. При заселении на ресепшен сказали, что в этот номер четверо человек не поместится, что надо доплатить (кажется, 600 юаней в сутки), и нам дадут большой номер. Я отказался доплачивать, объяснив, что этот номер нам предложил Букинг с их информацией. Совещались минут 20, потом сказали, что дадут другой номер, бесплатно. Номер был шикарный - большая комната, двухспальная кровать и двухэтажная детская. Инцидент не понравился. :-)
И еще: вечером ресторан работает только для участников конференции. Но можно заказать в номер, приносят всю сервировку, но в ресторане было бы вчетвером удобнее.
Location right in the centre was amazing.
To use the pool you must use a hair cap. They sell them but was a bit annoying.
Mid-March 2026 i stayed 4 nights at the Crowne Plaza City Center Chengdu. The annual Sugar and Wine Fair Festival was taking place there at the same time. China's largest food and alcohol festival for the industry. You wouldn't recognize the hotel anymore; it was being transformed into a trade fair inside and out. See the photos. This meant thousands of visitors, the majority of whom arrived by bus. The hotel was difficult to access; the reception was also barely reachable, requiring a queue of people to get to the elevators where there were huge lines. The restaurants had been relocated. None of this was communicated to me as a regular hotel guest, and while you hear "sorry, sorry" from the friendly staff. If I had known this before, I would have cancelled the booking. So, do not book in March or April unless you enjoy such a trade fair ;
Location
Smell such as cigarettes
Tina and Christina was very nice and friendly!
Christine a été très serviable et agréable. Je recommande vivement
Breakfast was very good abd the staff very friendly
The bathroom in my room looks a bit old
Excellent
Helpful staff and informative
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