Sonesta Select Dallas Richardson

Hotels
•
Sonesta Select
8.4 (1405 reviews)
2191 North Greenville Avenue , Richardson , US
+1 972-994-9933

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Clean common areas
Cons:
Room cleanliness issues
Breakfast not included

Categories

Cleanliness
7.93
Common areas were kept very clean, but there were issues with room cleanliness noted.
Service
9.4
Staff were exceptionally friendly and accommodating, enhancing overall experience.
Location
8.94
Convenient for short stays, but concerns were raised about the surrounding area.
Room Quality
7.39
Issues with room quality mentioned, including an uncomfortable mattress.
Amenities
8.42
Good facilities such as pool and fridge, but some amenities were not as expected.
Value for Money
8.88
Remarkable value for the quality received, especially for price.
Food and Beverage
7.43
Breakfast was available at an additional cost, which could be a downside.
Overall Experience
8.8
Overall, guests were satisfied with their stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:07

Property Description

Luxurious Amenities
Sonesta Select Dallas Richardson offers a range of upscale amenities including a seasonal outdoor swimming pool, fitness centre, and a sun terrace for guests to enjoy during their stay.

Convenient Location
Conveniently located just 5.2 km from Historic Downtown Plano, guests have easy access to nearby attractions and entertainment options. The hotel is also within a reasonable distance from Mockingbird Station and Preston Center.

Modern Facilities
With a restaurant, business centre, and free WiFi throughout the property, Sonesta Select Dallas Richardson ensures that guests have everything they need for a comfortable and productive stay.

Experience the perfect blend of luxury and convenience at Sonesta Select Dallas Richardson. Book your stay now for an unforgettable experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Starting from March 1st 2024: It's a $150 nonrefundable pet fee plus $15 extra per day for cleaning. Dogs are welcome (just one per room, please) if they're polite and well-behaved. We're setting a weight limit of 50lbs for our furry guests

Please note that there would be a $100 authorization on guest credit card upon check in.

The hotel is undergoing renovation from July 24th - October 2nd, 2024. Noisy Hours are 9am-6pm on weekdays and 10am-7pm on weekends.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DFW

Location

Property Accessibility

Total Disability Score: 14.29
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 1405 reviews
Cleanliness: 7.93
Service: 9.4
Location: 8.94
Room Quality: 7.39
Amenities: 8.42
Value for Money: 8.88
Food and Beverage: 7.43
Overall Experience: 8.8
J
John • couple • us
10
It far exceeded expectations!
Pros:

It was clean, friendly staff, wonderful bed with duvet, large room. It’s Halloween and the staff had decorated the lobby so cute. They were already planning Christmas decor- it shows the staff are proud of their hotel! Resonably priced. Would definitely stay again!

Cons:

All A+

2026-10-31 • via Nuitee
G
Gregory • solo_traveller • us
9
2026-10-28 • via Nuitee
C
Catherine • extended_group • us
10
2026-10-25 • via Nuitee
J
james • solo_traveller • us
10
Great stay and I will always come to this location when visiting
Pros:

Everything was excellent

Cons:

Nothing

2026-10-25 • via Nuitee
I
I • couple • ro
9
2026-10-24 • via Nuitee
E
Edward • solo_traveller • us
8
Like visiting old friends 🫶🏽
Pros:

The staff were very attentive and amazing. Smiles and warm energy everyday. The management team checked in via text and accommodated my requests quickly. While I was traveling for work, they made the experience seamless.

Cons:

No in-room safe or at least I couldn’t find one. There was also no rack or thing to place your luggage.

2026-10-23 • via Nuitee
A
Aditya • couple • in
9
2026-10-23 • via Nuitee
M
maria • solo_traveller • us
8
Nice, but inconvenient instances.
Pros:

Location, Clean, Comfortable, room size

Cons:

No breakfast, or coffee. Come on, have some free coffee. Yes coffee in room, but to this day I have never liked a cup of coffee from my room. Not sure why. Also, when I booked I stated would arrive late for check in, but decided to call hotel to confirm I'd be late and they told me I had to pay for the first night to make sure I had my room and wanted me to give card # over phone, did not like that and did not like that then I had to send payment via email they had sent me for that reason, I was driving, had to stop to do all that.

2026-10-22 • via Nuitee
A
Abdulrahman • family_with_children • us
10
2026-10-20 • via Nuitee
M
Mark • couple • us
9
Pros:

Location value cleanliness staff

2026-10-20 • via Nuitee
E
Eric • couple • us
5
Could use some work to improve
Pros:

The environment is always nice and pleasant

Cons:

The room was available 30 minutes after check in with no compensation such as extra stay time given. The shower faucet was stiff and didn’t seal correctly leading to poor water pressure from the shower head.

2026-10-20 • via Nuitee
H
Hudson • family_with_children • us
8
Pros:

Nice facility, good location for the price.

2026-10-17 • via Nuitee
M
Michael • couple • us
10
2026-10-16 • via Nuitee
G
Gunnar • couple • us
10
2026-10-15 • via Nuitee
D
Deidre • extended_group • us
8
2026-10-15 • via Nuitee
K
Kacey • couple • us
10
Good
Pros:

Great

Cons:

Na

2026-10-13 • via Nuitee
K
Kacey • couple • us
10
Excellent
Pros:

Great stay

Cons:

Na

2026-10-13 • via Nuitee
K
Kacey • couple • us
10
Great place, clean, comfy, enjoyable
Pros:

Clean, upscale, friendly staff

Cons:

To bring your pet, the fee is very high to not be refundable

2026-10-13 • via Nuitee
L
Latasha • solo_traveller • us
10
Pros:

Everything

Cons:

Nothing

2026-10-12 • via Nuitee
T
Tracey • solo_traveller • us
7
Good hotel for a good price, good location
Pros:

Decent place for the price. Clean sheets, good location. Staff person was apologetic for the slow check-in, and walked me over to help me find the breakfast menu and elevators

Cons:

Lobby smelled like weed. Yuck. I got there at "shift change" and waited at least 10 minutes in the smelly lobby waiting for the computer to load (I don't think it was the employee's fault)? And the bed sank down in the middle so it was weird. Also they didn't give me the crib I asked for.

2026-10-12 • via Nuitee