Courtyard by Marriott San Diego Carlsbad

Hotels
•
Courtyard by Marriott
8.4 (494 reviews)
5835 Owens Avenue , Carlsbad , us
+1 760-431-9399

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Convenient location
Good amenities
Cons:
Room cleanliness issues
Noise from adjacent rooms

Categories

Cleanliness
7.55
Some reviews mentioned dirtiness in rooms, lowering the score.
Service
9.05
Staff were consistently friendly and attentive throughout the reviews.
Location
9.05
Convenient location near the airport and amenities.
Room Quality
7.55
Some reviews indicated issues with room conditions.
Amenities
8.55
Amenities such as heated outdoor pool received positive feedback.
Value for Money
8.45
Overall value was considered good based on experience.
Food and Beverage
8.55
Food service experience was highlighted positively, especially with staff recommendations.
Overall Experience
8.45
The overall sentiment was positive despite some highlighted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 04:24

Property Description

Outdoor Pool and Hot Tub
Enjoy a relaxing stay at our hotel with an outdoor pool and hot tub, perfect for unwinding after a day of exploring LEGOLAND California.

On-Site Restaurant
Satisfy your cravings at The Bistro, our on-site restaurant offering delicious breakfast and dinner options, as well as evening cocktails in a casual atmosphere.

Convenient Amenities
From free Wi-Fi and guest parking to a fitness center and business services, Courtyard San Diego Carlsbad ensures a comfortable and convenient stay for all guests.

Book now to experience comfort and convenience at Courtyard San Diego Carlsbad, just minutes away from popular attractions like Carlsbad Flower Fields and SeaWorld San Diego.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SAN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 15 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 494 reviews
Cleanliness: 7.55
Service: 9.05
Location: 9.05
Room Quality: 7.55
Amenities: 8.55
Value for Money: 8.45
Food and Beverage: 8.55
Overall Experience: 8.45
I
Iino • solo_traveller • jp
5
2026-07-25 • via Nuitee
A
Alejandro • family_with_children • us
10
2026-07-25 • via Nuitee
T
Tom • family_with_children • us
7
Pros:

Spacious suite

Cons:

Staff! Daisy at front desk was condescending and didn’t seem to be bothered to provide respectful service. Made us feel super uncomfortable and not valued or welcome

2026-07-25 • via Nuitee
F
Fabian • family_with_children • us
10
Pros:

Great bistro and food and excellent location everything clean and friendly staff

2026-07-20 • via Nuitee
R
Robin • solo_traveller • us
10
2026-07-14 • via Nuitee
G
Gorana • family_with_children • us
8
2026-07-13 • via Nuitee
R
Rebecca • family_with_children • us
10
2026-07-10 • via Nuitee
A
Ada • family_with_children • us
8
2026-07-06 • via Nuitee
S
Selenna • family_with_children • us
5
2026-07-02 • via Nuitee
D
danielliec2026 • Family
2
Increase in price at check out, and HORRIBLE customer service
Pros:

bout it. Upon check out at the advice of Adrian we had the unfortunate displeasure of having to interact with Delia, we just wanted to confirm the changes he made took effect. Upon check out she changed the rates of one room to over a $200 increase and she had no interest in customer service or assisting with resolving any issues. She was for some reason more interested in the titles of Adrian and Joseph. Repeatedly stating that Joseph is a new hire and Adrian is the night auditor. She was extremely condescending, a verbatim example is. When I asked her if she was the manager (since she repeatedly kept bringing up job titles which was not the issue) she stated "Unfortunately, I am not the manager." As if she was somehow shafted from a promotion somewhere along the line and we were the reason why she was somehow done a disservice at her job. Ultimately, we decided to leave because we were getting no where with Delia and would call to speak to Donna and email her later when we get home to not ruin the rest of our vacation. I do truly hope that Donna reviews any and all camera footage to be able to better train Delia in a customer service. And truly hope that no one else has to deal with her condescending tone and attitude in any interaction. As we went to leave without the issue being resolved she asked for my name and if I was an associate of Marriott hotels. The entire interaction she didn’t even verify my identity.

My entire interaction with Delia is the only reason for such a low score. Her customer service and increasing the rate of our stay at CHECK OUT I am sure is illegal.

2026-06-28 • via Tripadvisor
J
Jason • solo_traveller • us
10
2026-06-28 • via Nuitee
K
Kaviar • couple • us
1
stressful experience,we will not go back!Not sure what safeguards Booking .com has for it's customs!
Pros:

I booked this hotel many weeks in advance.I have received many confirmation notices. I also paid an additional amount for insurance in case my trip changed dates. I also paid a $300 deposit. When I arrived around 4 pm (the time listed for check in) they said they were booked solid and my reservation was cancelled. I had to find another place across town at a much higher rate. Not happy. Please confirm all of my refunds.

Cons:

If they honored our reservation!!!

2026-06-23 • via Nuitee
K
Kim • family_with_children • us
10
2026-06-06 • via Nuitee
J
J4155HWmariar • Family
10
Service was so friendly
Pros:

I usually don't write reviews but I felt this time I need to let others know how great my stay was. The service was so friendly, every time we went in an out we were greeted by everyone, my kid loves waving at people and they were waving at him every time they saw us, put a smile on my kid's face and ours. We felt welcome and appreciated.

2026-06-04 • via Tripadvisor
P
Pam • solo_traveller • us
1
Pros:

Not much to rave about.

Cons:

Not clean
Spiders in the room
Bed wasn't comfortable
Air did work effectively.

2026-06-03 • via Nuitee
R
Richard • extended_group • th
4
The charged for parking that was not shown on the booking app
Pros:

Good layout and room

Cons:

Not everything works properly

2026-06-02 • via Nuitee
L
Larry • family_with_children • us
10
Will definitely return.
Pros:

Very nice and excluded couldn’t keep my son out of the pool very close to Lego land and the beach. Miguel’s down the road was some good Mexican food too . We loved it. Heated seating outside the pool area with tvs and fire place.

Cons:

No complaints

2026-06-01 • via Nuitee
R
R6836VFjessef • Family
10
10/10 would recomend
Pros:

Such a good experience! Daisy, Delia, Zack and crew were so helpful and thorough while we stayed here with our team. They went above and beyond and made a long weekend away from home feel peaceful and easy for our players and families!

2026-05-31 • via Tripadvisor
M
Martinez • couple • us
10
2026-05-28 • via Nuitee
R
Richard • solo_traveller • us
4
2026-05-27 • via Nuitee