Hyatt Centric Downtown Portland

Hotels
Hyatt Centric
8.7 (630 reviews)
601 SW 11th Avenue , Portland , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
High parking costs
Slow room service

Categories

Cleanliness
8.55
Generally clean with some positive mentions, but concerns about room service.
Service
9.05
Staff is frequently noted as friendly and helpful, especially Jake at the front desk.
Location
9.05
Excellent location with access to restaurants and transportation noted multiple times.
Room Quality
8.55
Rooms are generally well-received, but there are minor concerns regarding noise and comfort.
Amenities
8.55
Good amenities noted, but specific comments were limited.
Value for Money
8.55
Good value for a hotel of this standard, but parking costs were mentioned as high.
Food and Beverage
8.55
Positive mentions of meals and room service quality, especially breakfast.
Overall Experience
8.75
Overall experience was very positive, with guests expressing enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:26

Property Description

Luxurious Accommodation
Experience comfort and style at Hyatt Centric Downtown Portland with air-conditioned rooms and stunning city views. Each room is equipped with modern amenities including a flat-screen TV and a safety deposit box, ensuring a relaxing stay for all guests.

Convenient Facilities
Enjoy the convenience of a fitness centre, free WiFi, and a 24-hour front desk at our 4-star hotel. Whether you're here for business or leisure, our attentive staff and on-site ATM are here to cater to all your needs.

Prime Location
Located near top attractions like Portland Art Museum and Governor Tom McCall Waterfront Park, Hyatt Centric Downtown Portland is the perfect choice for travelers seeking to explore the best of the city. Book your stay now and make the most of your visit to Portland!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PDX

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 55 per day.

Location

Guest Reviews

8.7
Based on 630 reviews
Cleanliness: 8.55
Service: 9.05
Location: 9.05
Room Quality: 8.55
Amenities: 8.55
Value for Money: 8.55
Food and Beverage: 8.55
Overall Experience: 8.75
I
Ingrid solo_traveller at
8
perfekte Innenstadtlage - sauberkeit mangelhaft
Pros:

perfekte Lage, sehr nettes Personal an der Rezeption und in der Bar,

Cons:

Personal beim Frühstück überfordert, mangelnde Sauberkeit in Bad und bei den Frühstückstischen;

2026-07-04 via Nuitee
S
sarahwU1684WC Business Tacoma, Washington
10
Amazing staff and amazing stay!
Pros:

What really stood out was the exceptional level of hospitality and attention to detail throughout our stay. Every team member we encountered was warm, welcoming, and genuinely committed to providing outstanding service. The hotel was impeccably clean, our room was quiet and incredibly comfortable, and the modern design created a relaxing atmosphere. Check-in and check-out were seamless, and the central location made it easy to explore Portland on foot. It's clear that the staff takes great pride in creating an exceptional guest experience, and it shows in every interaction. This is the kind of hotel that earns loyal, repeat guests, and we can't wait to return.

2026-06-27 via Tripadvisor
1
1danq1 NONE Oregon
10
Great location and clean rooms
Pros:

Great location and clean rooms. Easy to walk through, and great value, customer service is amazing!! I would definitely book again.

2026-06-25 via Tripadvisor
J
julianat007 NONE Lincoln, Nebraska
10
Great experience!
Pros:

The check in associate was great. Very friendly, knowledgeable and helpful. The room was beautiful and clean. The breakfast was delicious. The location is very convenient.

2026-06-24 via Tripadvisor
Y
Yan family_with_children us
9
Pros:

location is great!

2026-06-23 via Nuitee
P
Paul solo_traveller us
10
2026-06-21 via Nuitee
H
holdent66 Couples
10
Great Hotel and Better Service!
Pros:

The hotel is well placed and the rooms are unique and nice! However, the main reason I am giving this hotel 5 stars is because of Jake B at the front desk. I watched him check-in a line of guests with a great deal of care and thoroughness, going the extra mile for each one. We arrived at 5:15pm and found out our room had an issue and wasn’t ready, however Jake quickly provided a solution and got things adjusted to get us in a room. It is not often you find employees with such genuine care, enthusiasm, and moral for the place they work for. I am hoping for and expecting great things from Jake in the future. Hyatt you are lucky to have him!

2026-06-20 via Tripadvisor
S
scottn4242 NONE
10
Fabulous hotel in a great location. Definitely a return visit.
Pros:

This is a fabulous, renovated hotel, in the very fun pearl district. Our room was recently renovated and very comfortable.We will definitely return.

2026-06-15 via Tripadvisor
Y
Y9158TXnicoled NONE
10
Downtown
Pros:

Location is perfect for wanting to do things downtown. Was only 30 min walk to Moda center. Great breakfast. Had valet right at front.

2026-06-14 via Tripadvisor
N
nathanl464 NONE New York City, New York
8
Downtown Portland
Pros:

Location is getting better, doing the best they can do...looking forward to improved situations. The best part of the stay is the restaurant/bar in the lobby. The worst part is everyone on drugs/homeless outside and wondering in that is beyond the hotels control. The kids in valet were also great outside based on traffic issues to help and some great new restaurants walking just a few blocks in all directions!

2026-06-09 via Tripadvisor
L
LaPria extended_group us
10
Nice and relatively quiet location, with very friendly staff.
Pros:

The price. The location. The restaurant.

Cons:

I have nothing bad to say. There are two charges on my credit card that are expected to fall off but nothing other than that.

2026-06-08 via Nuitee
M
Monika extended_group de
9
Super komfortables und modernes Hotel mit tollem Personal
Pros:

Top Hôtel, sehr komfortabel mit tollem Personal am Empfang und besonders der Barkeeper war ein absoluter Profi.

Cons:

Frühstück war leider mittelmäßig, Bedienung bemüht, Qualität des Frühstücks mittelmäßig

2026-06-05 via Nuitee
I
Integrity101 NONE Seattle, Washington
10
Clean well-located Hyatt in Portland, OR
Pros:

Location is excellent. Hotel is modern and nice. Really enjoyed this - it was my 2nd time to stay there. The staff was all quite warm and friendly.

2026-06-01 via Tripadvisor
T
Trek27153477542 NONE
10
Repeat visitor
Pros:

I’ve stayed here several times, you cannot beat the location. It is walking distance to so many great coffee shops, restaurants, bars, etc. Kind and attentive staff from the valet to the front desk, the room was immaculately clean as well. I booked/checked in after 10pm during my most recent Portland trip because the Airbnb I originally booked was sketchy and I decided to leave. I instantly felt more comfortable in the hotel and am basically over Airbnb at this point. One of the better value hotels in a great pocket of downtown Portland, highly recommended!

2026-05-31 via Tripadvisor
A
Ankit family_with_children in
10
2026-05-31 via Nuitee
M
Misa couple us
7
Overall comfortable but felt dirty because of the flooring.
Pros:

Comfortable bed and pillows, they gave a lot of towels, and the shower pressure was good.

Cons:

The design of the room looks unconstructed especially with the flooring and ceiling. I felt uncomfortable walking without shoe with the flooring looking dirty (weird marks everywhere on the floor), and no slippers were provided, we bought our own. There was specs of white paint, and red paint (reminds me of blood) which makes me feel uncomfortable. I understand if it’s part of the design but it’s definitely not for me.

2026-05-29 via Nuitee
H
Hanna couple ua
8
Overall it was a good stay.
Pros:

Attentive Front Desk, clean and well-decorated room, hot shower and great location

Cons:

The card reader in the elevator had issues reading cards, and the room did not have a kettle to boil some water.

2026-05-29 via Nuitee
1
191ricd Business
4
Not the best bed experience
Pros:

They need to splurge for fitted bottom sheets. There beds are REALLY messy. Not tight and crisp and comforting at all.

2026-05-28 via Tripadvisor
M
Manuela (Nely) family_with_children us
8
Great location!
Pros:

Excellent CS from the front desk!

Cons:

Incomplete food orders at the restaurant

2026-05-28 via Nuitee
J
Jenni solo_traveller us
10
I would definitely stay here again, staff went above and beyond for me on my birthday weekend!!
Pros:

It was close to so much, very clean, and great staff!

Cons:

Only thing missing was a hot tub.

2026-05-26 via Nuitee