Ramada by Wyndham Bristol West

Hotels
•
Wyndham Hotels & Resorts
8 (162 reviews)
Gordano Motorway Service Area M5 J19, Portbury, Bristol, England, BS20 7XG , Bristol , GB
44-1275373709

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Pets allowed

Facilities

Fitness facilities
Express check-out
Electric car charging station
Guest education on local ecosystems and culture
Free WiFi
24-hour front desk
Garden
Express check-in/check-out
Wheelchair accessible
Fitness facilities
See all facilities

Review Highlights

Pros:
Helpful staff
Convenient location
Comfy beds
Cons:
Poor cleanliness
Limited food options
Inadequate amenities

Categories

Cleanliness
7
Multiple mentions of poor cleanliness, such as stained carpets and used towels.
Service
9.5
Staff received positive feedback for being excellent and helpful.
Location
8.5
Conveniently located for the motorway, suitable for quick stops.
Room Quality
7.5
Rooms in need of refurbishment, with issues like lumpy pillows and hot room.
Amenities
7
Limited amenities noted, such as lack of WiFi and poor food choices.
Value for Money
7.5
Price considered high for the quality provided; some found it expensive.
Food and Beverage
8.5
Food quality was praised despite limited choices due to circumstances.
Overall Experience
8.5
Overall a pleasant stay, though issues impacted satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:41

Property Description

Fitness Center and Garden Views
Indulge in the hotel's fitness center or relax in the garden while enjoying the serene surroundings.

Dining and Room Service
Savor British cuisine at the Junction Restaurant with a trendy bar/lounge, or opt for convenient room service during restricted hours for a cozy night in.

Convenient Amenities
Benefit from complimentary wireless internet, express check-in/out, and daily housekeeping. Take advantage of RV/bus/truck parking and enjoy buffet breakfast for a fee.

Appreciate easy access to nearby attractions like Clifton Suspension Bridge and Ashton Gate Stadium when staying at Ramada by Wyndham Bristol West. Book now for a delightful and convenient stay.

Important information:

  • Up to 2 children 12 years old and younger stay free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRS

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

8
Based on 162 reviews
Cleanliness: 7
Service: 9.5
Location: 8.5
Room Quality: 7.5
Amenities: 7
Value for Money: 7.5
Food and Beverage: 8.5
Overall Experience: 8.5
G
Graham • couple • gb
2
Will not stay again
Pros:

Beds were comfy

Cons:

The bar staff were more interested in being on there phones, The breakfast was freezing cold

2026-07-04 • via Nuitee
W
William • solo_traveller • gb
6
Pros:

Location and hotel good.

Cons:

£5 additional charge when you turn up to park which is annoying. You are trapped on a motorway services so unless you come by taxi or bus you have to pay it. Shame not included in the hotel cost as just another thing on top when you get there.

2026-07-03 • via Nuitee
R
Rebecca • couple • gb
8
Very convenient, clean and comfortable with friendly staff.
Pros:

Close to the Motorway

Cons:

Breakfast is very poor.

2026-07-02 • via Nuitee
M
mark • solo_traveller • gb
4
Poor standards.
Pros:

The staff we very helpful but very busy, they need more help. Seem to have to do a bit of everything.

Cons:

The rooms need air conditioning, a fan is not enough. Complimentary shower cap and tissues would be a bonus.
The breakfast was very poorly because the hot plates were not working, breakfast was cold. Was told I could not pay less just to have coffee and croissants. I was also told by a customer staying there, that the hot plates had not been working for a week. Also not a very good look or feel having people sitting outside with cans of cider or beer bought from the services and being loud, I assumed these people were being housed at the hotel.

2026-07-02 • via Nuitee
G
Graham • solo_traveller • gb
2
Pros:

Location

Cons:

No air con, only one pillow each, no hand towels. Fried breakfast was cold because hot plate wasn't working. I wasn't informed of this when paying for breakfast.

2026-07-01 • via Nuitee
E
Emma • solo_traveller • je
5
2026-06-30 • via Nuitee
S
Smith • solo_traveller • gb
5
I wish that I had taken photos!
Cons:

We didn't like that you didn't provide hand towels. Even with your red policy, it would be beneficial. And no decaffeinated tea in the bedrooms. The bathroom floor didn't appear clean, and the grouting in the tiles was in need of attention. There was a dark red stain on the carpet closest to the window.
Please attend to these details in room 30.

2026-06-29 • via Nuitee
A
Alan • solo_traveller • gb
7
See the first sentence.
Pros:

Budget stay , one night over splitting a 350 mile journey from North Lincolnshire to Perranporth, Cornwall. Satisfactory for our purpose.

Cons:

Charge for car parking overnight reasonable but a big poster in reception suggests parking is free.

2026-06-29 • via Nuitee
S
Sikhulile • family_with_children • gb
4
Disappointing
Pros:

Great location

Cons:

There was no air conditioning and the fan they provided was very noisy couldn’t use it .The breakfast was so dry and I couldn’t even get weatabix.

2026-06-28 • via Nuitee
T
Tracy • couple • gb
7
Good location and price but air con needs fixing
Pros:

Location and price

Cons:

No air on working in middle of heatwave. Fan and radiator in room suggesting no heating in winter

2026-06-28 • via Nuitee
R
Rachel • couple • gb
9
2026-06-28 • via Nuitee
D
david • solo_traveller • gb
8
2026-06-27 • via Nuitee
S
Susan • family_with_children • gb
8
Excellent stay in hotel in the middle of motorway services chaos
Pros:

It was well placed for our trip. Comfortable beds and very clean throughout. Rooms were dog friendly and well catered for. Restaurant meals were value for money. Would stay again if in the area

Cons:

No walk in shower

2026-06-27 • via Nuitee
M
michelle • solo_traveller • gb
4
Cheap clean hotel cater to your basic needs but hot in summer and be cold in winter.
Pros:

Cleaniness. Cooked Breakfast was poor quality but nice coffee machine and pastries/cereals. Firm bed but comfy enough extra pillows sockets by the bed. Pleasant staff, and you are near the services so choice of places to get food. Breakfast is £11.99

Cons:

No air con but at least there was a fan. Get what you pay for I guess but apart from reception area corridors and rooms were like when you open the oven and the heat hits you, there was a plug in radiator in the corner of the room so i guess in the winter months thats the only source of heat. So in summer you will cook and in winter you will freeze. Cooked Breakfast was poor quality and cheap yogurts. Cleaniness was good but somes ones dirty cotton buds were in the bathroom bin.

2026-06-26 • via Nuitee
E
Elizabeth • couple • gb
6
Stayed to break trophy to Torquay. Took ages to find safe parking by Trucks.Nothing nearbyby hote
Pros:

Excellent chef got a fried egg

Cons:

We were late but still had what we wanted

2026-06-26 • via Nuitee
S
Stephen • solo_traveller • gb
8
2026-06-25 • via Nuitee
M
Michael • solo_traveller • gb
9
Pros:

Location easy access m5

Cons:

Aircon would be nice

2026-06-24 • via Nuitee
E
Eric • couple • nl
5
Eenvoudig hotel met vriendelijk personeel
Pros:

Eenvoudig, maar schoon hotel en grote kamer. Met.hoge buiten temperatuur kan het wel warm worden, nu moest raam op kiertje (gaat niet wijd open) en dan k9mt veel geluid van omgeving (airco/ventilatie van keuken) ontbijt is ok, maar niks bijzonder.

Cons:

Interueur heeft upgrade/update , oogt nu shabby

2026-06-21 • via Nuitee
R
ROBERT • solo_traveller • gb
5
Still hit and miss.
Pros:

Certainly some improvements.

Cons:

Still have the most poorly designed wash basin I have come across in travelling 42 countries.
Charging £5 a day now parking-at a motorway services hotel= gouging. Poor show that.

2026-06-21 • via Nuitee
K
Kathy • couple • gb
2
lousy stay in a sub standard hotel
Pros:

The evening bar service (a young man) was very good
The windows in the room could be opened

Cons:

Bed - uncomfortable
only one spare pillow in a room for 2 people
Room not serviced on Sunday
Room serviced on Saturday but badly and incomplete
No hand towels available
No suitcase stand available
Breakfast - selection limited, quality poor, food not hot and left in trays for far too long
Inadequate car parking close to entrance of the hotel
Grounds in front of hotel needed a gardener and their bins emptied

2026-06-20 • via Nuitee