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Facilities
Property facilities
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Darts
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Board games/puzzles
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Concierge service
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Grocery deliveries
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Wheelchair accessible
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Allergy-free room
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Kid meals
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Heated pool
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Evening entertainment
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Lower bathroom sink
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Outdoor furniture
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Visual aids: Braille
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Key card access
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Broadcast Live sport events
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Happy hour
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Stand-up comedy
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ATM/banking
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Shopping on site
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Access to nearby indoor pool
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Golfing on site
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Self parking (surcharge)
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Pool sun loungers
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Concerts/live shows
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Private picnics
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Wine release events
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Reception hall
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Secured parking
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Golf cart
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Fishing nearby
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Horse riding nearby
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Swimming nearby
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Charcoal grill
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Vegetarian menu options available
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Bulk dispenser for toiletries
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Accessible shuttle
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No accessible shuttle
Review Highlights
Categories
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Property Description
Convenient Shuttle Service to Airport
Located in Liverpool, New York, Maplewood Suites Syracuse/Airp offers a free shuttle to Syracuse Hancock International Airport, ensuring a stress-free start to your trip.
Comfortable Accommodations and Amenities
Each room at Maplewood Suites features a coffee maker for your convenience and cable TV with HBO for entertainment. Guests can also enjoy the indoor pool, fitness centre, and on-site laundry facilities during their stay.
Nearby Attractions
Conveniently situated just a short drive away from Syracuse University, Carousel Mall, and the Rosamond Gifford Zoo, Maplewood Suites Syracuse/Airp is the perfect base for exploring the local area.
Book your stay at Maplewood Suites Syracuse/Airp now for a seamless blend of comfort and convenience during your visit to Liverpool, New York!
Facilities Policy- Only Guests Registered to a room can use on-site facilities such as our pool, spa, and fitness center. Maximum of 5 people per guest room. This is in correspondence with local and state Health and Liability Codes.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are allowed. Charges may be applicable.
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Groups
No special conditions apply for groups.
Location
Guest Reviews
Since breakfast is not included and the room have a kitchenet, it should have dishware and utensils.
The staff was amazing. Attentive and respectful.
The restroom had a barn style door for the bathroom which restricted privacy. The tub needed to be cleared as it was holding water. The room was advertised as a suite but was just a two queen room.
staff was super nice
I did not get the room I paid for. I was given a handicap room with one bed. I was suppose to get 2 queen beds and it was a kitchenette. I did not get what I paid for.
The restaurant connected to the hotel was disappointing. We waited for an hour without having our order taken. Moreover, the main reason we chose to stay there was for the pool, which was unfortunately closed the entire time we were there.
Everyone was friendly and the location was great. Very close to many attractions!
The only thing I didn't like was that when I got a suite the pictures showed there was a couch and there was not
Stayed for a youth wrestling tournament. The hotel was very accommodating to our group. JJ, Ray, Kristin, Amy and all of the breakfast/bar staff were outstanding!
Shuttle driver Jimmy was great! He ran into traffic. Called me to update then called again when he arrived at the airport. I appreciated being kept in the loop. He was personable on the short drive to the airport.
Team member Brandi at the front desk is always friendly and professional, as are all the others, James, Malissa, Maddy and Briann. I stay 3 nights per week on business and they all make us feel like family.
JJ and rae were great hosts at the breakfast and dinner. Excellent service.
We had an incredible stay and I can’t say enough good things about this hotel — but the real MVP’s are Jen (JJ) and Rae!
From the moment we walked in, Jen (JJ) and Rae went above and beyond to make sure everything was perfect. Friendly, professional, and genuinely caring — you can tell they takes pride in what they do. They answered all our questions, made us feel welcome, and made the whole experience smooth and stress-free.
The hotel itself was clean, comfortable, and well maintained, but JJ’s and Rae’s customer service is what truly set this stay apart. It’s rare to come across someone who makes you feel like more than just a guest — they made us feel valued.
If you’re staying here, I hope you get the chance to meet JJ and Rae. They a huge asset to this place. We’ll definitely be back!
Great place honestly everyone is so nice but what really stuck out where two people who made me feel like I was home Jen (jj) and Rae. They're are the nicest people by far. Definitely will be back and with my family!
Maddy is probably the best front desk person I have met in all of my hotel trips for work! Go Maddy!
Maddy was great, helped with my room issue and great music.
We had a party here and everything was great! Everyone was extremely helpful and accommodating! The rooms were excellent! The best part of both Friday and Saturday night was the bartender Jenn! She did an amazing job and was on top of her game! We were never waiting for another drink! She also makes the best Lemon drop shots! Great job Jenn! Thank you for everything! We will definitely be back!
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