Drury Plaza Hotel New Orleans

Hotels
•
Drury
9.2 (2409 reviews)
820 Poydras Street , New Orleans , us

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Excellent staff
Great location
Clean rooms
Good amenities
Cons:
Uncomfortable beds
Noise issues from doors
Parking costs

Categories

Cleanliness
9.11
Generally clean and well-kept rooms were mentioned positively in multiple reviews.
Service
9.78
Consistently praised staff noted for being friendly and helpful.
Location
9.82
Great location, easy access to attractions like the French Quarter and Bourbon St.
Room Quality
8.27
Several comments about uncomfortable beds and noise issues in some rooms.
Amenities
9.1
Good amenities mentioned, such as breakfast and convenient parking options.
Value for Money
9.26
Value highlighted due to included meals and central location.
Food and Beverage
8.81
Compliments on food quality during breakfast and happy hour.
Overall Experience
9.48
Overall experience was enjoyable and positive according to many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 08:06

Property Description

Convenient Location Near French Quarter
Situated just 1 mile from the vibrant New Orleans French Quarter, the Drury Inn and Suites New Orleans offers a prime location for guests looking to explore the city's rich culture and attractions.

Amenities for Relaxation and Convenience
Guests can unwind and relax in the outdoor swimming pool and whirlpool or stay active in the 24-hour fitness centre. The hotel also provides a business centre for those needing to attend to work tasks and offers same-day dry cleaning services for added convenience.

Complimentary Breakfast and Evening Kickback
Start your day right with a complimentary breakfast and enjoy free hot food and cold beverages during the 5:30 Kickback event each evening. Indulge in these complimentary offerings during your stay at the Drury Inn and Suites New Orleans.

Book now for a delightful stay at our hotel near the French Quarter!

Important information:

Please note that checks are not accepted. Rooms with pets will be charged a daily cleaning fee. Please note a maximum of 2 pets are permitted. Contact the property for details.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 34 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.2
Based on 2409 reviews
Cleanliness: 9.11
Service: 9.78
Location: 9.82
Room Quality: 8.27
Amenities: 9.1
Value for Money: 9.26
Food and Beverage: 8.81
Overall Experience: 9.48
A
Ammye • couple • us
10
2026-07-04 • via Nuitee
S
Sheryl • solo_traveller • au
10
Pros:

Position, bonus drinks and food

Cons:

There was nothing we didn't like

2026-07-03 • via Nuitee
W
Warren • couple • us
10
I worked as a manager many years ago for Marriott and Drury is in the same class. GM was great.
Pros:

Everything went well. The front desk agent was exceptional and an asset to the company. Will definitely be back. Thanks for everything.

Cons:

Everything was perfect.

2026-07-03 • via Nuitee
S
Sara • solo_traveller • us
10
Perfect place to relax!
Pros:

Everything! The room was amazing, the beds were comfy, the pool was perfect, the food was good and the drinks made the perfect end to the day! The parking garage was secure and convenient.

Cons:

If I had to say one thing it would be it needs a handheld shower.

2026-07-03 • via Nuitee
B
Betsy • couple • us
9
2026-07-03 • via Nuitee
W
Woodman • family_with_children • us
10
Comfortable and relaxing. Easy.
Pros:

Good location, easy check in, friendly staff, good parking, delicious hot breakfast, good kickback in the evening.

Cons:

I cannot think of any negatives.

2026-07-03 • via Nuitee
C
Chunwei • family_with_children • us
9
Pros:

Breakfast is great!

2026-07-03 • via Nuitee
D
Darrell Gene • couple • us
10
2026-07-02 • via Nuitee
D
Darrell Gene • couple • us
10
2026-07-02 • via Nuitee
N
Nicolas • solo_traveller • fr
10
2026-07-02 • via Nuitee
B
Bouwens • solo_traveller • us
10
2026-07-02 • via Nuitee
I
Inez • extended_group • us
10
I enjoyed my stay will come again.
Pros:

the breakfast and the evening dinner,the room was spacious ,bed was comfy, bathroom very nice and clean the sitting area was clean ,sofa and chair comfy enjoyed my stay. will come back and stay at here

Cons:

did not like how some of the guests on the floor or above the room I was in was noisy with slamming the doors, I know you can not do anything about that some people have no respect for other people.

2026-07-01 • via Nuitee
S
Saleh • extended_group • us
8
2026-07-01 • via Nuitee
Q
Quezada • solo_traveller • us
10
2026-07-01 • via Nuitee
M
María Sol • couple • us
10
2026-07-01 • via Nuitee
J
Johnson • couple • us
10
This was my second time staying at this location and i was just as please as i was 5 years ago. The customer service, ma
Pros:

I love the location it’s walking distant from Bourbon Street and the French Quarter. The property was clean and the employees were a joy

Cons:

N/A

2026-06-30 • via Nuitee
I
Ismelvis • couple • us
10
2026-06-29 • via Nuitee
C
Carla • couple • us
10
Exceptional
Pros:

Clean/location/service

Cons:

N/A

2026-06-29 • via Nuitee
C
Chloe • couple • au
10
2026-06-29 • via Nuitee
D
Damica • couple • us
6
Pros:

I was charged a lot of fees I wasn’t aware of I was quoted one price and once I recieved my printout of my receipt I was charged way more I’m not ok with that

Cons:

The fees

2026-06-28 • via Nuitee