Drury Plaza Hotel New Orleans

Hotels
•
Drury
9.2 (2489 reviews)
820 Poydras Street , New Orleans , US
+1 504-529-7800

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Excellent staff
Great location
Clean rooms
Good amenities
Cons:
Uncomfortable beds
Noise issues from doors
Parking costs

Categories

Cleanliness
9.11
Generally clean and well-kept rooms were mentioned positively in multiple reviews.
Service
9.78
Consistently praised staff noted for being friendly and helpful.
Location
9.82
Great location, easy access to attractions like the French Quarter and Bourbon St.
Room Quality
8.27
Several comments about uncomfortable beds and noise issues in some rooms.
Amenities
9.1
Good amenities mentioned, such as breakfast and convenient parking options.
Value for Money
9.26
Value highlighted due to included meals and central location.
Food and Beverage
8.81
Compliments on food quality during breakfast and happy hour.
Overall Experience
9.48
Overall experience was enjoyable and positive according to many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 08:06

Property Description

Convenient Location Near French Quarter
Situated just 1 mile from the vibrant New Orleans French Quarter, the Drury Inn and Suites New Orleans offers a prime location for guests looking to explore the city's rich culture and attractions.

Amenities for Relaxation and Convenience
Guests can unwind and relax in the outdoor swimming pool and whirlpool or stay active in the 24-hour fitness centre. The hotel also provides a business centre for those needing to attend to work tasks and offers same-day dry cleaning services for added convenience.

Complimentary Breakfast and Evening Kickback
Start your day right with a complimentary breakfast and enjoy free hot food and cold beverages during the 5:30 Kickback event each evening. Indulge in these complimentary offerings during your stay at the Drury Inn and Suites New Orleans.

Book now for a delightful stay at our hotel near the French Quarter!

Important information:

Please note that checks are not accepted. Rooms with pets will be charged a daily cleaning fee. Please note a maximum of 2 pets are permitted. Contact the property for details.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.2
Based on 2489 reviews
Cleanliness: 9.11
Service: 9.78
Location: 9.82
Room Quality: 8.27
Amenities: 9.1
Value for Money: 9.26
Food and Beverage: 8.81
Overall Experience: 9.48
P
Petra • family_with_children • si
9
Pros:

Very good location.

2026-10-31 • via Nuitee
L
La’Ree • couple • us
10
Overall,it was a pleasant stay. We will definitely be back.
Pros:

The location, and cleanliness.

Cons:

The price for parking.

2026-10-30 • via Nuitee
R
Richard • family_with_children • gb
9
Pros:

Really great stay. The hotel is great and all the xtras are really great!

Cons:

It's not as fancy as some of the newer hotels, but clean and great service

2026-10-30 • via Nuitee
K
Kathy • family_with_children • us
10
Pros:

Everything was perfect!

Cons:

Nothing

2026-10-27 • via Nuitee
C
Carolyne • couple • gb
8
Pros:

Good sized rooms, friendly staff, nice clean pool

2026-10-27 • via Nuitee
C
Chanece • solo_traveller • us
9
Pros:

Great location, very clean, amazing staff

2026-10-26 • via Nuitee
S
Steve • couple • us
10
One of a kind...in a great way!
Pros:

The staff at the hotel were EXCELLENT!!! The food was terrific. From now on Drury Hotels will be the only place we will stay.

2026-10-23 • via Nuitee
J
jennifer • couple • us
9
2026-10-22 • via Nuitee
T
Torsten • couple • de
10
Ein absolutes Traumhotel – einfach perfekt!
Pros:

Ein absolutes Traumhotel – einfach perfekt!

Das Drury Plaza Hotel New Orleans hat uns rundum begeistert! Hier stimmt wirklich alles!

Schon beim Betreten merkt man, dass hier großer Wert auf Sauberkeit und Komfort gelegt wird. Alles war picobello sauber und top gepflegt!

Unser Zimmer war riesengroß, wunderschön und super komfortabel. Ein weiteres Highlight ist der tolle beheizte Pool mit Whirlpool im 6. Stock – einfach genial zum Entspannen!

Auch die Bar ist klasse und lädt dazu ein, den Abend gemütlich ausklingen zu lassen. Das Frühstück war ebenfalls hervorragend, mit einer tollen Auswahl und allem, was das Herz begehrt.

Hier gibt es absolut nichts zu beanstanden! Ein Hotel, bei dem einfach alles passt und man sich vom ersten Moment an wohlfühlt.

Für uns eines der besten Hotels auf unserer USA-Reise!

Klare 10 von 10 Punkten! Wir würden jederzeit wiederkommen und können dieses Hotel uneingeschränkt weiterempfehlen!

Cons:

Nichts

2026-10-21 • via Nuitee
H
Holly • extended_group • us
10
Our third time staying and we have had a great experience every time.
Pros:

The location is great and everyone is very friendly and accommodating.

Cons:

The breakfast was the same everyday.

2026-10-21 • via Nuitee
D
DAVID • family_with_children • gb
8
Grest place to stay in NOLA
Pros:

Location, comfortable rooms,good staff, right next to a street car stop ,area felt safe ,would stay there again without hesitation

Cons:

Ready for a face-lift but saying that spotlessly clean and well kept

2026-10-21 • via Nuitee
R
Ruth • family_with_children • us
10
Pros:

Everything I just love it. If the good Lord says the same I will be back next year.

2026-10-20 • via Nuitee
S
Sören • extended_group • de
10
Sonst war alles in bester Ordnung
Pros:

Einfach alles

Cons:

Das der Stellplatz extra gezahlt werden musste

2026-10-20 • via Nuitee
C
Cybill • family_with_children • us
10
2026-10-19 • via Nuitee
J
Jennifer • extended_group • us
9
I'd most definitely recommend staying here; it's a great location. Next time, I'll stay longer!
Pros:

I was impressed by the buffet-style breakfast and the happy hour appetizers with free drinks!

Cons:

I was not aware of the very expensive parking, but the amenities kind of made up for it.

2026-10-17 • via Nuitee
T
Teshawn • couple • us
10
2026-10-17 • via Nuitee
Z
zoe • family_with_children • ca
10
Pros:

staff r epic :]

2026-10-16 • via Nuitee
J
Jack • couple • us
5
Disappointing
Pros:

Location

Cons:

Parking policy that forced us to pay additional 80 for a 2-day stay that was not communicated before we arrived in New Orleans. Very disappointing.

2026-10-15 • via Nuitee
K
KEVIN • couple • us
8
Very nice stay.
Pros:

Wonderful !

Cons:

The price little high.

2026-10-14 • via Nuitee
K
Kathy • couple • us
10
We stayed overnight after coming in from Mobile on the Amtrak train. The desk clerks were super nice , especially Jamie.
Pros:

The property was clean and we enjoyed the breakfast that was included. We had a deluxe king sized room and it was very spacious!

Cons:

Nothing, we loved it!

2026-10-14 • via Nuitee