Drury Plaza Hotel New Orleans

Hotels
•
Drury
9.2 (2489 reviews)
820 Poydras Street , New Orleans , us
+1 504-529-7800

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Excellent staff
Great location
Clean rooms
Good amenities
Cons:
Uncomfortable beds
Noise issues from doors
Parking costs

Categories

Cleanliness
9.11
Generally clean and well-kept rooms were mentioned positively in multiple reviews.
Service
9.78
Consistently praised staff noted for being friendly and helpful.
Location
9.82
Great location, easy access to attractions like the French Quarter and Bourbon St.
Room Quality
8.27
Several comments about uncomfortable beds and noise issues in some rooms.
Amenities
9.1
Good amenities mentioned, such as breakfast and convenient parking options.
Value for Money
9.26
Value highlighted due to included meals and central location.
Food and Beverage
8.81
Compliments on food quality during breakfast and happy hour.
Overall Experience
9.48
Overall experience was enjoyable and positive according to many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 08:06

Property Description

Convenient Location Near French Quarter
Situated just 1 mile from the vibrant New Orleans French Quarter, the Drury Inn and Suites New Orleans offers a prime location for guests looking to explore the city's rich culture and attractions.

Amenities for Relaxation and Convenience
Guests can unwind and relax in the outdoor swimming pool and whirlpool or stay active in the 24-hour fitness centre. The hotel also provides a business centre for those needing to attend to work tasks and offers same-day dry cleaning services for added convenience.

Complimentary Breakfast and Evening Kickback
Start your day right with a complimentary breakfast and enjoy free hot food and cold beverages during the 5:30 Kickback event each evening. Indulge in these complimentary offerings during your stay at the Drury Inn and Suites New Orleans.

Book now for a delightful stay at our hotel near the French Quarter!

Important information:

Please note that checks are not accepted. Rooms with pets will be charged a daily cleaning fee. Please note a maximum of 2 pets are permitted. Contact the property for details.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

9.2
Based on 2489 reviews
Cleanliness: 9.11
Service: 9.78
Location: 9.82
Room Quality: 8.27
Amenities: 9.1
Value for Money: 9.26
Food and Beverage: 8.81
Overall Experience: 9.48
W
Wysheka • couple • us
9
2026-08-29 • via Nuitee
R
Rebecca • family_with_children • us
9
Great. Breakfast and kickback are great. Fresh cold lime water in lobby nice touch.
Pros:

Centralized

Cons:

Room wasn’t cleaned first day so I had to ask for the remaining days.

2026-08-28 • via Nuitee
T
Tekeshia • couple • us
10
2026-08-27 • via Nuitee
C
Celia • extended_group • us
10
Drury Inn is the place for me. It was clean and the security to the rooms was on point.
Pros:

I really enjoyed my stay and the rooms were excellent. We were very surprised when we were told about the afternoon meal and drinks. I have already told other family members about this location. Everything was GREAT. Thanks for the Friendly Staff and the smiles. 💕 Celia Clark (Grenada Ms.)

Cons:

When it was about to rain. LOL

2026-08-26 • via Nuitee
D
Denise • solo_traveller • it
8
Pros:

Free breakfast, walking distance to NOLA sights.
Great for families because of free breakfast and dinner.

Cons:

If you don't have kids, skip the dinner buffet and enjoy the local NOLA cuisine.

2026-08-23 • via Nuitee
L
Larry • couple • us
10
2026-08-22 • via Nuitee
R
rafael • solo_traveller • il
9
2026-08-21 • via Nuitee
A
Anne • extended_group • de
10
Ein wunderbarer Aufenthalt in new Orleans
Pros:

Super freundliche Mitarbeiter, großes Zimmer, gutes Frühstück und Snacks am Abend, nah an allen Attraktionen, ruhig und sauber, sehr empfehlenswert

2026-08-20 • via Nuitee
L
Lydie • family_with_children • fr
10
2026-08-20 • via Nuitee
R
Rash • extended_group • us
8
I really enjoyed my stay and will continue to stay here every time I visit New Orleans.
Pros:

The breakfast was good. The staff is always amazing!

Cons:

It was only one dryer available in the laundry room.

2026-08-18 • via Nuitee
J
Joe • solo_traveller • us
10
Pros:

Breakfast and dinner at hotel

Cons:

More vegan selection

2026-08-18 • via Nuitee
B
Bernice • solo_traveller • us
10
Pros:

Clean rooms, the kickback, and close to downtown.

Cons:

The water pressure in the sinks was low.

2026-08-17 • via Nuitee
C
Cedrick • solo_traveller • us
10
2026-08-17 • via Nuitee
S
Smith • couple • us
8
Pros:

Great people

2026-08-17 • via Nuitee
E
Ektha Devi Rai • family_with_children • ch
10
Super
Pros:

Tous étaient parfaits.

Cons:

Rien

2026-08-16 • via Nuitee
A
Anne • family_with_children • us
9
Don't go anywhere else, amazing experience without breaking the bank.
Pros:

The hotel feels like a 5 star, the room was very spacious and clean. With the breakfast and dinner included what else can I ask for?

Cons:

The only thing is we had to wait almost 2 hours for our room to be ready after 3 pm which was the check in time. Staff was nice enough to waive the parking fee.

2026-08-16 • via Nuitee
J
Jerilyn • extended_group • us
9
Pros:

Free breakfast and happy hour. Walking distance to many conference centers and restaurants. The staff was great.

2026-08-15 • via Nuitee
C
Cuong • solo_traveller • us
9
Pros:

Spaces, clean, breakfast and kick back dinner.

Cons:

None

2026-08-11 • via Nuitee
P
petrms • extended_group • cz
8
Pros:

A hotel is ok considering the current situation in the USA.

Cons:

To much plastics and treash.

2026-08-11 • via Nuitee
B
Baldemar • couple • us
10
2026-08-11 • via Nuitee