Andaz London Liverpool Street, By Hyatt

Hotels
Andaz
9 (784 reviews)
40 Liverpool Street , London , gb

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Delicious breakfast
Cons:
Noise from nearby events
Average breakfast quality mentioned by some

Categories

Cleanliness
8.58
Standard quality for this hotel tier.
Service
9.55
Guests frequently praised the staff for their friendliness and helpfulness.
Location
9.09
The hotel is conveniently located near Liverpool station.
Room Quality
8.54
Rooms are described as spacious and well equipped.
Amenities
9.07
Includes praise for complimentary breakfast, drinks, and large family suites.
Value for Money
9.03
Considered great value, especially with free amenities.
Food and Beverage
9.08
Breakfast is highly rated, with specific mention of the wide selection.
Overall Experience
9.05
Overall satisfaction expressed through positive remarks about various aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:43

Property Description

Luxurious Accommodation
The five-star Andaz London Liverpool Street offers 267 stylish guest rooms and suites with modern amenities like flat-screen TVs, Yukata bathrobes, and complimentary minibars.

Diverse Dining Options
Guests can indulge in a culinary journey at the hotel's 7 restaurants and bars, ranging from casual dining at Eastway brasserie to authentic Japanese cuisine at Miyako, ensuring a delightful dining experience for every palate.

Convenient Location
Situated next to Liverpool Street Station and near vibrant Shoreditch, the hotel provides easy access to top attractions like The Tower of London and St Paul's Cathedral, as well as the trendy boutiques and nightlife hotspots of Shoreditch. Book now for a luxurious stay in the heart of London!

Important information:

Reservations available for up to 9 rooms. The hotel reserves the right to decline reservations which are not in line with this policy. For group reservations (10+ rooms) please contact Booking.com for further details. Extra beds can only be accommodated in Large King rooms. Extra beds cannot be accommodated in Double or King rooms.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children 6 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 13 years old and over stay for £80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Video

Guest Reviews

9
Based on 784 reviews
Cleanliness: 8.58
Service: 9.55
Location: 9.09
Room Quality: 8.54
Amenities: 9.07
Value for Money: 9.03
Food and Beverage: 9.08
Overall Experience: 9.05
A
Alexandra couple gb
10
Excellent!
Pros:

Everything! Staying here is a treat as not inexpensive, even with good deal we found! Staff so lovely and friendly. Good breakfast.

Cons:

Nothing I didn’t like!

2026-05-30 via Nuitee
G
Glen couple gb
8
2026-05-27 via Nuitee
E
Emma solo_traveller gb
10
Exceptional hotel
Pros:

Extremely friendly staff from the moment we got to the front of the hotel and the gentleman took our bags, asked us if we would like a drink. The reception staff were also very friendly. Great comfy beds, awesome shower, lots of space in the room and the complimentary mini bar was a really lovely touch. I felt valued as a Customer. Great also to have a selection of bars within the hotel and as a non drinker the mocktail choice was reasonable. Excellent location.

Cons:

Our room had a wall as the view. We stayed 469. Bit of a shame but you cant re landscape London, ha ha.

2026-05-25 via Nuitee
C
Christian couple de
9
2026-05-24 via Nuitee
P
Philippe extended_group be
8
2026-05-24 via Nuitee
K
Kerry family_with_children gb
7
2026-05-23 via Nuitee
N
nalu NONE Boulder, Colorado
10
Exceptional Hyatt Property
Pros:

Highly recommend d this exceptional property. Location is ideal (next to Liverpool Street Station), the breakfast at the Eastway Brasserie was perfect (with a wonderful staff) and my room was great. Housekeeping always responsive as was the front desk. I have stayed here multiple times and have never had a bad experience.

2026-05-11 via Tripadvisor
J
JASNA solo_traveller ba
9
Pros:

Location, near the train and metro station

Cons:

/

2026-05-10 via Nuitee
G
Gordana extended_group be
8
Pros:

The lobby is nice. There are several places where you could sit down and meet people.

Cons:

Small reception desk - only two people at the reception. This was an issue when many people arrived all at the same time to attend a conference, and wanted to check in

2026-05-08 via Nuitee
A
alessandra extended_group it
8
2026-05-06 via Nuitee
D
Daydream24344394327 Business
10
Exceptional Experience for a First Time London Traveler
Pros:

The location of Andaz London positions you in the heart of London, with easy walking access to all the top spots for both business and leisure. There is shopping at the Royal Exchange within walking distance and a quick train to Regent Street, The location of the train (right outside) also makes accessing other parts of the city super easy. The rooms were lovely and clean, and the service was exceptional. Staff was kind and helpful, and always had pointers for me as a first time traveler to London.

2026-05-01 via Tripadvisor
S
susie family_with_children ca
9
Pros:

Great decor and very cozy feel

2026-05-01 via Nuitee
F
Fabrice solo_traveller gb
2
2026-04-28 via Nuitee
A
Alex couple gb
9
Great value for money & Perfect location
Pros:

Clean with great facilities

Cons:

N/a

2026-04-28 via Nuitee
H
Hilary extended_group je
10
Great location, very clean.
Pros:

Great location, very helpful staff and lovely clean room and bathroom. Very easy access to other attractions.

Cons:

Nothing

2026-04-17 via Nuitee
M
Mayumi family_with_children jp
8
2026-04-15 via Nuitee
J
JOHN family_with_children ie
10
11 out of 10
Pros:

Staff everything about the hotel was excellent

Cons:

The price that booking.com charged me compared to what the hotel would have changed me
!!
It is a good way for Booking.com to lose a long standing client
Nothing to do with the hotel

2026-04-13 via Nuitee
solo_traveller gb
8
2026-04-12 via Nuitee
B
buffij2025 Solo travel
10
Incredibly Personal Stay! Best breakfast
Pros:

I had such an amazing experience! From the moment I arrived, the team took such incredible care of me; it genuinely felt like they all really cared, which made a huge difference.

What I loved most were the fun welcome amenities over Easter. Let’s just say I’ve had *far* too much chocolate… but absolutely no regrets! It was such a thoughtful and playful touch that really set the tone for the stay.

And the buffet breakfast? Next level. I honestly don’t think I’ve ever experienced anything like it in a hotel before. You could eat there every day for over a month and still never have the same thing—it was that good, and that varied.

Every single member of staff went above and beyond, and it made the whole experience feel really special and personal.

I will absolutely, definitely be back—and I truly couldn’t recommend this hotel more.

2026-04-11 via Tripadvisor
B
Bogdan solo_traveller ro
10
2026-04-11 via Nuitee