DoubleTree by Hilton Chicago O'Hare Airport-Rosemont

Hotels
•
Doubletree by Hilton
8.2 (492 reviews)
5460 North River Road , Des Plaines , US
+1 847-292-9100

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Mildew smell in rooms

Categories

Cleanliness
7.66
Rooms had a mildew smell and there were cleanliness issues reported.
Service
9.13
Staff were friendly and helpful, particularly the front desk lady.
Location
8.67
Great location for airport access and Chicago proximity.
Room Quality
7.62
Some rooms had issues with odor and size, indicating lower quality.
Amenities
8.15
Good amenities but issues with the onsite Starbucks.
Value for Money
8.11
Good value for location, though parking fees were high.
Food and Beverage
7.66
Food quality varied, with some positive and negative feedback.
Overall Experience
8.63
Overall a good stay with a few notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:42

Property Description

Convenient Location and Modern Amenities
Connected to the Stephens Convention and Conference Center, this fully non-smoking hotel near O'Hare International Airport offers free 24-hour airport transfers, ensuring a stress-free stay.

Close to Major Attractions
Situated near the Rosemont theatre, Allstate Sports Arena, and the city's L public transport system, guests have easy access to popular destinations and city center attractions.

On-Site Dining, Fitness, and Meeting Facilities
Enjoy the convenience of 2 restaurants, a fitness center, and versatile meeting spaces with professional staff at the Doubletree Hotel O'Hare Airport Rosemont.

Book now to experience a seamless blend of comfort and convenience at our hotel.

Important information:

Upon check-in, a photo ID and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Guests under 21 years old can only check in with a parent or official guardian.

Please note that the shuttle service does not go to the Rosemont Theatre or Allstate Arena.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Location

Property Accessibility

Total Disability Score: 7.14
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.2
Based on 492 reviews
Cleanliness: 7.66
Service: 9.13
Location: 8.67
Room Quality: 7.62
Amenities: 8.15
Value for Money: 8.11
Food and Beverage: 7.66
Overall Experience: 8.63
B
Brian • couple • us
6
2026-09-15 • via Nuitee
J
Jayssy • solo_traveller • ca
10
2026-09-09 • via Nuitee
H
Haritha • couple • om
8
2026-09-07 • via Nuitee
K
krystel • couple • us
5
It was okay after all.
Pros:

It was close to the airport

Cons:

I saw a cockroach crawling on the table

2026-09-07 • via Nuitee
D
Denice • couple • us
9
Definitely recommend
Pros:

Area was great

Cons:

The nosey people beside our room
In 912. But the front desk did send security up to tell them to be quiet

2026-08-31 • via Nuitee
A
alessandra • solo_traveller • it
8
Convenient for O'Hare and public transport
Pros:

Convenient location both for the airport and for the bus terminal. The bed was very comfortable. Staff competent and very kind.

Cons:

There is very little around the area in a walking distance. (still not a problem if you need to stay around O'hare and the bus terminal

2026-08-30 • via Nuitee
F
Francisco • family_with_children • us
8
2026-08-27 • via Nuitee
J
Justin • family_with_children • us
8
2026-08-24 • via Nuitee
A
Andrew • solo_traveller • us
7
2026-08-23 • via Nuitee
P
patrick • solo_traveller • de
1
Cons:

Booking through booking.com is not allowing me to get an invoice from the property or from booking.com

2026-08-21 • via Nuitee
T
Terry • family_with_children • us
9
Overall happy with the place.
Pros:

Cleanliness

Cons:

Weird bed sheets that feel damp.

2026-08-20 • via Nuitee
K
Kristina • couple • us
8
Will be back
Pros:

Stay here frequently- love the availability and easy to get to-love Gibson’s

Cons:

Can always hear neighbors- walls VERY thin

2026-08-12 • via Nuitee
G
Gopalakrishna • family_with_children • in
6
Stay was ok but got double charged causing inconvenience
Pros:

I got double charged by hotel as well as booking.com. Not good

Cons:

I got double charged by both hotel as well as booking.com, not good

2026-08-12 • via Nuitee
A
Anthony • solo_traveller • us
10
2026-08-11 • via Nuitee
C
Chyi-Lang • solo_traveller • tw
7
2026-08-06 • via Nuitee
A
alan • solo_traveller • us
9
Excellent
Pros:

Everything

Cons:

Nothing

2026-08-05 • via Nuitee
S
Sergio • couple • us
10
2026-08-04 • via Nuitee
C
Cory • solo_traveller • ae
4
Underwhelming.
Pros:

Location

Cons:

Petty charges. You don’t book a room for over 250 dollars and then have to pay for water. It’s just a petty cost. Doe t break the bank but breaks the confidence of customer satisfaction.

2026-07-22 • via Nuitee
A
Antonio • extended_group • us
10
2026-07-15 • via Nuitee
D
Darian • solo_traveller • us
9
Pros:

Great staff, comfortable bed- easy shuttle!

Cons:

Air conditioner made a loud hum in the morning that woke me up

2026-07-14 • via Nuitee