Embassy Suites by Hilton Columbus Dublin

Hotels
•
Embassy Suites Hotels
8 (350 reviews)
5100 Upper Metro Place , Dublin , US
+1 614-790-9000

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly, professional staff (multiple mentions)
Excellent complimentary breakfast
Complimentary drinks / happy hour and on-site bar/restaurant
Spacious rooms with separate bedrooms and good sound insulation
Clean property and pool noted by several guests
Convenient/good location
Cons:
Front-desk/reservation failures and long check-in delays (including at least one prepaid reservation not honored)
Room maintenance issues: TVs not working, dead pixels, faucet spray, sticking doors, ripped couch, makeup smudges
Heating/air conditioning problems (rooms too warm, AC slow to cool)
Pool/Jacuzzi/outdoor amenities sometimes out of order or poorly ventilated
Charges for overnight parking reduce perceived value
Occasional cold breakfast items (eggs/sausage)

Categories

Cleanliness
7.5
Generally reported as clean (several guests noted the property and pool were clean), but there were isolated issues (makeup smudges in a bathroom, a ripped couch) indicating inconsistent housekeeping/room upkeep.
Service
9
Mostly praised — staff described as very polite, professional and helpful on multiple occasions; however there are serious service failures for a few guests (notably a front-desk incident where a prepaid reservation was not honored and one unhelpful staffer), making service overall strong but not perfect.
Location
9
Frequently called out positively (excellent location, convenient for Columbus/Dublin trips), no negative location comments.
Room Quality
7.5
Rooms praised for size, separate bedroom layout, comfortable bed and good sound insulation, but multiple maintenance problems reported (AC slow or not cooling, TVs not working or with dead pixels, faucet spray, sticking doors, couch that didn't function).
Amenities
7.5
Amenities such as complimentary drinks, large common areas, breakfast, bar/restaurant and pool are highlights, but there are recurring issues (pool/spa ventilation, Jacuzzi out of order, pool occasionally not working) that reduce consistency.
Value for Money
7
Several guests felt the price wasn’t fully justified (paid too much, disappointed for price), and charges such as an extra overnight parking fee reduced perceived value.
Food and Beverage
8.5
Frequent praise for the complimentary breakfast (described as above typical continental) and afternoon drinks/happy hour; isolated complaints about cold breakfast items or eggs/sausage needing improvement.
Overall Experience
8
Many guests reported a fantastic or outstanding stay and would return, citing great staff, spacious rooms and good breakfast; however, a few significant negatives (missed reservation, check-in delays, amenity outages) tempered the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:10

Property Description

Luxurious All-Suite Accommodations

Convenient Amenities

Prime Location Near Popular Attractions

Experience comfort and convenience at Embassy Suites by Hilton Columbus Dublin. Indulge in spacious suites equipped with microwaves and refrigerators. Start your day with a complimentary cooked-to-order breakfast and unwind at the evening reception. Stay active at the fitness centre and relax in the indoor pool. Explore nearby attractions like the Columbus Zoo and Ohio State University. Book your stay now for a memorable Dublin experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CMH

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 350 reviews
Cleanliness: 7.5
Service: 9
Location: 9
Room Quality: 7.5
Amenities: 7.5
Value for Money: 7
Food and Beverage: 8.5
Overall Experience: 8
M
Matthew • couple • us
1
2026-10-30 • via Nuitee
D
Dale • solo_traveller • us
10
Pros:

Staff was very polite and professional!

2026-10-29 • via Nuitee
S
Sharon • couple • us
1
Worst ever for checking was first told would have to play for a third room even though I only needed
Cons:

An hour and a half to checkup could not process but one of our room confirmations both had confirmation number numbers for assistance did not help . The guy working there was NO help the lady was trying to help. No one else was in line there. Room tv phone did not work faucet sprayed water everywhere.

2026-10-29 • via Nuitee
V
Valerie • extended_group • us
5
I would expect better from Hilton. .
Pros:

Location

Cons:

It was not as nice as you’d expect for the price.

2026-10-25 • via Nuitee
J
Jonathan • couple • us
10
2026-10-25 • via Nuitee
M
Matthew • couple • us
7
2026-10-24 • via Nuitee
L
Luella • extended_group • us
1
Pros:

We enjoy the free drinks

Cons:

The TVs didn't work, the Jacuzzi was out of order, the air conditioning didn't work. And we were not given a discount. We paid we too much 😞

2026-10-18 • via Nuitee
G
gareth • solo_traveller • se
7
2026-10-13 • via Nuitee
S
Steven • extended_group • us
10
2026-10-13 • via Nuitee
D
Debra • couple • us
10
2026-10-12 • via Nuitee
T
Tony • family_with_children • us
10
2026-10-09 • via Nuitee
M
Mark • solo_traveller • us
10
2026-10-08 • via Nuitee
P
Patrick • solo_traveller • us
10
Outstanding!
Pros:

Excellent complementary breakfast and drinks in the afternoon. Large suites...

Cons:

N/a

2026-09-11 • via Nuitee
K
Kyle • family_with_children • us
10
Overall it was a fantastic last minute stay, will definitely go back next Columbus trip.
Pros:

Was not expecting it to be so large but it really wowed us walking into the large common area with the high ceiling and view of all the levels. Room was spacious and I loved that the bedroom was separate by a door so we could relax after our daughter went to bed without worrying about waking her up. Liked the “wet bar” area of the room. Loved having 2 tvs so my daughter could watch something while I watched news. Loved the bar and restaurant in the hotel, food was good and nice to unwind with a drink and not have to drive back. Bed was comfortable. And the complimentary breakfast was a several steps above the usual continental breakfast. Also the rooms are well insulated from each other I did not hear the rooms around us at all. And only faintly heard the lobby.

Cons:

Had to pay extra $10 for parking. Door to the room and door separating the bedroom both stuck and had to give them a shove to close and open. Room was a little warm and air conditioning took a while to make the room comfortable for sleeping. 1 tv had a line of pixels dead. What I assume were makeup smudges left in bathroom.

2026-09-07 • via Nuitee
C
Crystal • family_with_children • us
10
2026-09-03 • via Nuitee
S
Sonya • family_with_children • us
7
Cons:

Pool/spa could be better ventilated. The breakfast buffet could use some attention - eggs and sausage were cold.

2026-08-24 • via Nuitee
A
Amanda • solo_traveller • us
6
2026-08-24 • via Nuitee
S
Swartwood • solo_traveller • us
8
2026-08-21 • via Nuitee
K
Kim • couple • us
7
Very good
Pros:

Clean and comfortable. Easy to get around and about.

Cons:

They charge for over night parking should be included with the stay…

2026-08-21 • via Nuitee
J
Jesse • solo_traveller • us
8
2026-08-18 • via Nuitee