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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Non-smoking throughout
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Minimarket on site
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Special diet menus - on request
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Grocery deliveries
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Wheelchair accessible
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Kid meals
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Snack bar
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ATM/cash machine on site
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Vending machine - drinks
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Kid-friendly buffet
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Outdoor furniture
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Wine/champagne
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Fruits
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Happy hour
Review Highlights
Categories
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Property Description
Luxurious Downtown Orlando Hotel
Convenient Location: Nestled in Orlando's city centre, Embassy Suites by Hilton Orlando Downtown is just a short drive from popular attractions like Universal Orlando Resort and Walt Disney World Resort.
Suite Perks: Enjoy the convenience of in-room refrigerators and microwaves in every suite, ensuring a comfortable stay for all guests.
Complimentary Delights: Indulge in a scrumptious cooked-to-order breakfast on the house, along with free nightly manager's reception. Stay active at the modern fitness centre during your stay.
Experience the best of Orlando at Embassy Suites by Hilton Downtown - book now for an unforgettable stay!
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
A great hotel choice if you’re seeing a concert at Kia Center! It’s walking distance from the venue, close to restaurants and bars, and has an easily accessible parking area. The staff was super friendly and the complimentary happy hour drinks and hotel breakfast were great perks.
The building was slightly dated but clean overall!
Location, complimentary breakfast and beverages, the accommodations, staff.
I liked everything. It’s a little expensive.
I prefer Embassy Suites because of the spacious rooms with a door that closes between the living and sleeping areas as well as the full made-to-order breakfast. I also appreciate the beauty of the hotel with the atrium.
There were a couple of cleanliness issues in the room. Nothing major except that housekeeping needs to be exceptionally thorough. We found a bottle cap near the foot of the bed. Also, while the bathroom was clean. There were quite a few hairs on the ceiling. And some mold growth behind the cleaning bottles in the shower.
Finally my son was offended by one of the buffet workers. He was having trouble working the waffle maker and the attendant asked him “if he was a baby”. My son didn’t care for that.
Even though I've stayed at newer Embassy, service was still what you expect.
The common spaces: bar service well managed and the waiters very kind and professional
Rich breakfast
Good location
Rooms needed updating
Tyesha was AMAZING! 🤩 She was very accommodating from helping us check-in early after arriving from a cruise and also approving a late check out while we waited for our flight. She went above and beyond printing out “Fragile” signs for our luggage after my son bought some local art to making recommendations on where to eat in the city. She did all this with an infectious smile and radiant positive energy. I hope she is recognized as an exemplary employee because she was an exemplary person for us. Thank you!
Very friendly very helpful Helped us get everything we needed with cabs, transportation places to eat
The room was amazing.
The location made it very loud late at night. We were given one wash cloth for our two night stay. When I asked for more than one they said they would have them right up and they never came.
Was not expecting the overall room. It was great!
Staff was lovely. Super friendly at check-in.
Cleanliness- no attention to detail: Room was not super clean - crumbs/dirty in corners, subtle smell of urine or something funky by bathroom/kitchenette. Had to call for toilet paper. 2 towels. Main phone in the room was dead/not working.
I was biting by bed bugs
Bed bugs
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