Embassy Suites by Hilton Orlando Downtown

Hotels
•
Embassy Suites Hotels
8.6 (1034 reviews)
191 East Pine Street , Orlando , us

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Cleanliness issues
Booking problems

Categories

Cleanliness
7.6
Cleaning issues mentioned; sticky floors and dirty carpets detracted from the experience.
Service
9.1
Staff were consistently praised for their helpfulness and friendliness.
Location
9.1
Conveniently located near attractions and restaurants, highly appreciated by guests.
Room Quality
8.6
Rooms were spacious and comfortable, though some were dated.
Amenities
8.6
Good amenities mentioned, like a nice breakfast and convenient laundry services.
Value for Money
8.6
Valuable offerings for the price, despite some booking issues.
Food and Beverage
8.6
Breakfast was well received, though some missed happy hour.
Overall Experience
8.6
General sentiment is positive, with significant mention of quality service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:14

Property Description

Luxurious Downtown Orlando Hotel

Convenient Location: Nestled in Orlando's city centre, Embassy Suites by Hilton Orlando Downtown is just a short drive from popular attractions like Universal Orlando Resort and Walt Disney World Resort.

Suite Perks: Enjoy the convenience of in-room refrigerators and microwaves in every suite, ensuring a comfortable stay for all guests.

Complimentary Delights: Indulge in a scrumptious cooked-to-order breakfast on the house, along with free nightly manager's reception. Stay active at the modern fitness centre during your stay.

Experience the best of Orlando at Embassy Suites by Hilton Downtown - book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs USD 22 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 1034 reviews
Cleanliness: 7.6
Service: 9.1
Location: 9.1
Room Quality: 8.6
Amenities: 8.6
Value for Money: 8.6
Food and Beverage: 8.6
Overall Experience: 8.6
A
Alan • couple • us
5
Could not wait to check out
Cons:

Damp and dingy rooms

2026-06-13 • via Nuitee
P
Paul • solo_traveller • us
9
Excellent hotel & service. Very large suite rooms; two televisions, nice!
Pros:

Best breakfast a hotel can offer; excellent.

Cons:

Everything was great but I could not figure out the shower curtain. It’s on a curve and doesn’t stay closed. I kept flooding the floor.

2026-06-13 • via Nuitee
N
Natalia • family_with_children • fr
10
Perfecta la estancia, repetiría
Pros:

Las camas son muy cómodas.
El desayuno era muy completo.
El espacio del hotel era acogedor.

2026-06-12 • via Nuitee
L
Louis • extended_group • us
8
Perfect location, and spacious rooms make this a great option in Downtown Orlando!
Pros:

The location to the Kia Center (for a concert) was perfect. We also enjoyed the included breakfast and super helpful/kind front desk staff. The parking is also super convenient right across the street.

Cons:

I don't have any notes on what we didn't like, per say. I will state that I think soda should be an option as a "free" beverage during the happy hour. Finding out what drinks were free was an awkward experience.

2026-06-11 • via Nuitee
G
Gabriela Mayli • couple • us
10
2026-06-10 • via Nuitee
D
Dayton • solo_traveller • us
10
2026-06-10 • via Nuitee
J
Jeff • couple • us
8
Perfect place for downtown experience
Pros:

Nice location ,close to downtown

2026-06-07 • via Nuitee
S
Sheree • couple • us
10
2026-06-07 • via Nuitee
P
PaulD79 • Business • Orlando, Florida
10
A Solid Embassy Suites Experience
Pros:

A smaller and more personal embassy suites experience. Staff is excellent. Rooms are solid - Embassy Suites layout

2026-06-05 • via Tripadvisor
D
Dream44430249856 • Solo travel • Crystal River, Florida
10
Free night stay
Pros:

Beautiful room - friendly staff - used this as one of my FNC - close to Plaza theater and church st area

2026-06-03 • via Tripadvisor
R
Randy • solo_traveller • us
8
Good for the price
Pros:

Location

Cons:

Noisy atrium

2026-06-03 • via Nuitee
Y
Yudieth • couple • us
10
2026-06-03 • via Nuitee
C
CARMEN • couple • us
10
Excellent
Pros:

Muy limpio y totalmente renovado ,el desayuno excelente pero el personal que atiende necesita ser más amable con los guess

Cons:

Todo me gustó ,solo no me gustó el trato del personal que trabaja en el área del desayuno está como amargado si haces una pregunta te responden mal

2026-06-01 • via Nuitee
M
MIRIAM BEATRIZ • family_with_children • es
9
2026-05-29 • via Nuitee
J
Joe • couple • us
3
Almost ruined my 30th anniversary
Pros:

Nothing

Cons:

Lack of understanding g on change of plans. Cancelled my reservation without my knowing.

2026-05-22 • via Nuitee
B
Brian • solo_traveller • us
7
2026-05-18 • via Nuitee
F
Fatima • extended_group • us
9
2026-05-17 • via Nuitee
F
fatimation • Friends getaway • Orlando, Florida
10
Welcoming Environment!
Pros:

The front desk was extremely kind and helpful with all of our needs from luggage, checking in and out,--thank you, Ms. Nairobi Waru! We were greeted at every turn and floor throughout our experience. Really made it feel that we were welcomed.

Such an accessible and walkable location. Close to everything downtown, including the Church Street Sunrail. Inside the hotel was very clean and neat. Breakfast was very filling, with the breakfast bar being open for a few hours. The beds were very comfortable. Pillows are really squishy, however. Worth the price, especially if visiting Downtown Orlando for the nightlife, business conferences, or leisure.

2026-05-16 • via Tripadvisor
S
Sarah • solo_traveller • us
10
Pros:

Balcony, nice room, romantic area by the bar, incredible breakfast, cafe, room service, glass elevator, great location downtown, multi-level garage parking accross the street. ADA compliant. Good value.

Cons:

One small miss by housekeeping. Nothing major.

2026-05-16 • via Nuitee
M
Myrna • family_with_children • ar
8
Fantastica"
Pros:

Todo perfecto. Recomentable. Muy bien ubicado.

Cons:

Nada , todo impecable.

2026-05-12 • via Nuitee