Embassy Suites by Hilton Orlando Downtown

Hotels
•
Embassy Suites Hotels
8.6 (922 reviews)
191 East Pine Street , Orlando , US
+1 407-841-1000

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Convenient location for concerts and attractions
Friendly and helpful staff (early check-in, attentive service)
Complimentary happy hour drinks
Excellent, rich made-to-order breakfast
Spacious rooms and comfortable accommodations
Good bar service and professional waitstaff
Accessible parking and proximity to restaurants/bars
Cons:
Room cleanliness issues reported (found bottle cap, hairs, some mold)
Pool not heated
Extra fee for parking
Some beds described as too soft
Building slightly dated in places
Outside area out front had trash
No late-night snack vending and slower meal service at times
Isolated rude comment from buffet attendant

Categories

Cleanliness
7.5
Generally clean public spaces and rooms noted, but multiple guests reported room-level issues (found a bottle cap, hairs on ceiling, some mold in shower) and outside areas with trash, so cleanliness is mixed and slightly below target.
Service
9.2
Staff repeatedly praised: helpful front desk (early check-in), friendly waiters and bar service, staff made stays enjoyable; isolated negative interaction at the buffet noted but overall service is a strong point.
Location
9.2
Consistently highlighted as excellent — within walking distance of Kia Center and stadium, close to restaurants/bars, convenient for concerts and sightseeing.
Room Quality
8.6
Rooms described as spacious and comfortable with good beds by some guests, though a few mentioned beds were too soft and some rooms/building feel slightly dated; overall room quality aligns with expectations.
Amenities
8
Strong amenities like complimentary happy hour drinks and a rich breakfast are praised, but negatives include an unheated pool (desired heated), lack of late-night vending, and parking fee issues.
Value for Money
8
Many guests felt the hotel delivers expected Hilton/Embassy Suites quality, but some found it a bit expensive and extra parking fees detract from perceived value.
Food and Beverage
9
Breakfast repeatedly described as excellent, rich and made-to-order; bar and drink service well managed. Minor service hiccup at the buffet did not outweigh generally very positive F&B feedback.
Overall Experience
9.3
Majority of reviews describe relaxing, enjoyable stays, strong recommendations, and intentions to return — overall experience is very positive despite a few service/room caveats.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:10

Property Description

Luxurious Downtown Orlando Hotel

Convenient Location: Nestled in Orlando's city centre, Embassy Suites by Hilton Orlando Downtown is just a short drive from popular attractions like Universal Orlando Resort and Walt Disney World Resort.

Suite Perks: Enjoy the convenience of in-room refrigerators and microwaves in every suite, ensuring a comfortable stay for all guests.

Complimentary Delights: Indulge in a scrumptious cooked-to-order breakfast on the house, along with free nightly manager's reception. Stay active at the modern fitness centre during your stay.

Experience the best of Orlando at Embassy Suites by Hilton Downtown - book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCO

Location

Guest Reviews

8.6
Based on 922 reviews
Cleanliness: 7.5
Service: 9.2
Location: 9.2
Room Quality: 8.6
Amenities: 8
Value for Money: 8
Food and Beverage: 9
Overall Experience: 9.3
M
Marguerite • family_with_children • us
10
A very lovely short stay, wish it could have been longer!
Pros:

The room was exceptional, bed was very comfortable.

Cons:

Not a thing!

2026-10-31 • via Nuitee
G
Gabriel • couple • us
9
Our stay was relaxing, enjoyable, and a great way to celebrate a special milestone together.
Pros:

The hotel provided a comfortable and welcoming atmosphere, and the staff made our experience enjoyable. It was a great place to celebrate our anniversary and spend quality time together. We appreciate the hospitality and look forward to visiting again!

Cons:

The only thing I was disappointed with was that the pool was not heated. We were looking forward to enjoying it during our stay, but the water was too cold to comfortably swim. Having a heated pool would have made our experience even better.

2026-10-30 • via Nuitee
L
Leon • couple • us
10
Pros:

Room

Cons:

Faster meal service

2026-10-29 • via Nuitee
V
Venus • couple • us
4
2026-10-28 • via Nuitee
P
pekka • family_with_children • fi
8
Hyvä hotelli hyvällä sijainnilla.
Pros:

Majoitus hyvällä sijainnilla. Kävelymatka Kia Centeriille ja Intell&Co stadionille. Aamupala oli tasoa hyvä. Huoneet oli tilavat.

Cons:

Sängyt olivat liian pehmeät.

2026-10-25 • via Nuitee
C
Casper • couple • nl
9
Top
Pros:

Mooi hotel , en de gratis drankjes elke dag met happy hour. Zwembad heerlijk na een dagje shoppen of door de stad slenteren

2026-10-25 • via Nuitee
F
FRANCISCA • family_with_children • es
9
2026-10-18 • via Nuitee
P
Phong • couple • gb
8
2026-10-18 • via Nuitee
S
Savannah • couple • us
4
Pros:

Location

Cons:

The day I woke up to a practice fire alarm and then a real fire alarm I was there to relax and it was obnoxious and loud

2026-10-16 • via Nuitee
R
Ralph • couple • us
9
Great breakfast, and overall a wonderful experience. Would highly recommend
Pros:

The front staff was excellent. They got us in early because we were going to a concert that evening. They went above and beyond

Cons:

The extra fee for parking

2026-10-15 • via Nuitee
A
Alyssa • extended_group • us
9
Pros:

Location, look, cleanliness inside

Cons:

Out front was very dirty with lots of trash. We would have loved access to late night snack vending machines

2026-10-15 • via Nuitee
S
Sandra • extended_group • us
10
2026-10-14 • via Nuitee
R
Rockarolla • solo_traveller • pl
9
Pros:

Lokalizacja, Łóżko,

2026-10-13 • via Nuitee
A
Aieda • extended_group • us
9
2026-10-08 • via Nuitee
K
Kimberly • family_with_children • us
8
2026-09-14 • via Nuitee
I
Ignacio • couple • us
10
2026-09-14 • via Nuitee
M
Meredith • couple • us
9
A great stay while in town for a concert!
Pros:

A great hotel choice if you’re seeing a concert at Kia Center! It’s walking distance from the venue, close to restaurants and bars, and has an easily accessible parking area. The staff was super friendly and the complimentary happy hour drinks and hotel breakfast were great perks.

Cons:

The building was slightly dated but clean overall!

2026-09-10 • via Nuitee
O
oscar • couple • us
10
2026-09-06 • via Nuitee
K
Kelly • couple • us
9
I will definitely stay there again!!
Pros:

Location, complimentary breakfast and beverages, the accommodations, staff.

Cons:

I liked everything. It’s a little expensive.

2026-08-29 • via Nuitee
A
Alroy • couple • il
9
2026-08-27 • via Nuitee