Conrad New York Downtown

Spacious modern rooms
Very clean
Great restaurants right downstairs
On the water
Quiet
Great staff
Fun movie cinema

Great location . Convenient . Large room . View is great .

My time at the Conrad New York Downtown was absolutely excellent. While the property itself is stunning, the outstanding customer service is what really made my visit memorable. The staff is professional, gracious, and truly goes the extra mile for guests. I look forward to my next visit!

Beautiful location, beautiful site

I thought the service was above and beyond my expectations- The staff was amazing. Our waitress Aura was so pleasant and our bust man Caesar was amazing. Being in New York can be very stressful but the staff made our stay one of calm and peace.
Any questions we had they went above and beyond- from the Front Dest - Karina - to Guest Services- Michael Reno- Bellman, Gabe. And when arrived and our check out - our Doorman were very attentive- Solomon and Armando.

I named all the staff I had contact with because they made me feel so special- I would recommend the Conrad Downtown New York to anyone who is going to NY. If you want high class service and personalize go to the Conrad.

Good sized room and very quiet .. not just quiet for nyc hotel… actually quiet! Wonderful helpful staff. Very helpful and accommodating when our flights got delayed.

I've stayed at a lot of hotels, including Conrad hotels around the world, but none come close to the hospitality of the Conrad Downtown. Let's start with check-in. They honor every Hilton member or specialty cardd deal that is provided with your account, including early check-in when possible, all hotel dining credits and upgrades. They are gracious with it too, outlining everything for you on a sheet, telling you where they can be used (including in-room dining), and late check-outs as well. If a room is not ready, they will hold your bag for you until one is, and text you.

The staff are super courteous, welcoming and well-informed, not just of the hotel, but the surrounding areas, from shopping to dining options inside Brookfield Place and Westfield to options for Carbone, Parm or Brooklyn Chop House. It is conveniently located near World Trade Center, so whether it is sightseeing you want, or shopping or family activities, everything is located. Battery Park City is great for walking as well, so if you just want to enjoy a nice stroll, it is perfect. They also will bring anything to your room that you need, from missing toothpaste to extra slippers or soap.

The dining options within the hotel are great as well. We ordered room service, got breastfast and ordered the omelette, and avocado toast, along with two juices and they all were delicious. Be mindful, as they are a bit pricey, all came out to over $100, with tip included. We then dined at the Atrio downstairs and their food was great as well. From the crispy calamari, to the tuna tartar and burger and fries, all were really good.

Now on to the rooms. They suite was super spacious, there's Mojave Ghost bath and body items in the bathroom which all smell amazing and it was super clean. Try and ask a higher floor and a room with a view of the water and you won't regret it. There is a couch in the suite if you have one and that is very comfy as well. The beds were all cleaned really well and extremely comfy. Andrea is the quintessential manager that I think they should send to every Conrad to train their staff because she went above and beyond for us. She is professional, friendly, warm and super attentive and if I could give her thousands of dollars for all she did for us, I would. I can't wait to go back and I'm already dreaming about the in-room dining.

5-Star hotel with a 3-Star restaurant

The staff is excellent and strive to make you feel welcome and provide a memorable experience. The restaurant does not belong in this hotel - overpriced, underwhelming, and unfriendly. There are plenty of excellent choices outside. So, don’t waste your money or your time.

Extremely good services and pleasant welcoming staff; nice furniture and amenities in rooms ; ideal location in battery park.; quiet; easily accessible from airport

We had a fantastic stay at the Conrad Downtown Manhattan. The property is incredibly clean and the entire staff is helpful, but David Nicola really made our trip. He greeted us warmly and went above and beyond to make sure our room was comfortable and pristine. Being Diamond members, we’ve seen a lot of hotels, but David himself is a real 'Diamond gem.' Highly recommend!

The service was excellent— just the best. The room was clean. The staff went above and beyond serve and made us feel welcome and at home. You felt like you were in an oasis. This is a reflection of the Manager how the staff is. The General Manager David Nicola was exceptional in his service and would anyone to stay at the Conrad in Downtown Manhattan. I would definitely stay here again.

The Conrad New York Downtown provides an incredible experience defined by top-tier service. The staff is professional, welcoming, and consistently goes the extra mile to make your stay perfect.
A huge thank you to General Manager David Nicola for his leadership—it’s clear that he runs a fantastic team. If you want a seamless, high-end stay in Lower Manhattan, this is the place to be.

Great fitness room and high quality equipment. Great espresso stand right inside and open early!!! Fantastic staff always warm and so professional!!! Amazing rooms with plenty of room!! I’m looking forward to returning again our third tune!

Modernità

Instalações especial o quarto.