Conrad New York Downtown

Hotels
•
Conrad Hotels & Resorts
9.2 (1087 reviews)
102 North End Avenue , New York , US
+1 212-945-0100

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Attentive staff
Clean and updated rooms
Excellent food
Cons:
Check-in communication issues
Cold room temperature
Limited view from the room

Categories

Cleanliness
9.34
The bed was very clean and updated.
Service
9.31
Staff were very attentive and helpful, especially Morris.
Location
9.35
Good location with easy access to nearby attractions.
Room Quality
8.8
Comfortable rooms but with some issues reported.
Amenities
9.33
Facilities like the movie theater available, although not well communicated.
Value for Money
8.79
Safe and comfortable stay, but some amenities could be better highlighted.
Food and Beverage
9.34
Excellent food in the restaurant.
Overall Experience
9.31
A wonderful stay overall with high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:43

Property Description

Artistic Haven

With 2000 pieces of artwork on display and an atrium, this all-suite property is a masterpiece in itself. Each room boasts a separate living room, 2 flat-screen TVs, and an espresso machine, offering a touch of luxury to your stay.

Culinary Delights

Indulge in Mediterranean cuisine at the Atrio Restaurant or sip cocktails at the seasonal rooftop bar while enjoying stunning views of the Hudson River.

Fitness and Shopping

Stay active at the 24-hour fitness centre or explore nearby shopping destinations like Brookfield Place and Westfield World Trade Centre.

Experience art, luxury, and convenience at Conrad New York - book now for an unforgettable stay!

Important information:

Please note that car parking fees cover 1 entry and 1 exit per 24 hours/per stay.

Please note that pets over 75 pounds cannot be accommodated at the hotel.

To receive complimentary in-room WiFi, guests are invited to join the Hilton Honors Program.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Video

Guest Reviews

9.2
Based on 1087 reviews
Cleanliness: 9.34
Service: 9.31
Location: 9.35
Room Quality: 8.8
Amenities: 9.33
Value for Money: 8.79
Food and Beverage: 9.34
Overall Experience: 9.31
A
Avi • solo_traveller • il
10
Pros:

חדר מרווחים, נקיים וחדשים
ממליץ בחום על המלון

Cons:

המיקום קצת בעייתי
אנחנו אוהבים יותר את האישור הזה.
שקט ורגוע

2026-09-19 • via Nuitee
C
Catherine • family_with_children • de
9
2026-09-19 • via Nuitee
E
Eva-Maria • couple • at
10
Pros:

Unfassbar schöner Blick aus dem Zimmer. Unbedingt Zimmer mit Flussblick wählen.

Die Lage des Hotels ist top. (Park direkt vor dem Haus, in der Nähe One World Trade Center, Wall street, Freiheitsstatue,…)

Großes, komfortables Zimmer - Suite. Traumhaftes Bett.

Top Ausstattung.

Unbedingt einmal die Rooftopbar besuchen und den Ausblick auf die Freiheitsstatue genießen.

Ich würde auf jeden Fall wieder gerne kommen und sage Danke für einen tollen Aufenthalt.

Cons:

Wir hatten das Zimmer mit Frühstück gebucht. Dabei darf man dann für einen bestimmten Wert frühstücken. Das finde ich etwas kompliziert und stressig. Wenn man das im Vorhinein bucht und bezahlt, sollte man nicht mehr überlegen müssen, was man jetzt alles bestellen kann.

2026-09-19 • via Nuitee
N
Noor • couple • sa
10
Pros:

Best hotel ever
Every thing was amazing
Staff sre soo kind
Location is great
Room is big, very clean and has a nice view

Cons:

Nothing

2026-09-16 • via Nuitee
K
Kirk • solo_traveller • us
9
2026-09-16 • via Nuitee
N
Nancy • family_with_children • us
10
Cons:

The bed were hard. The carpet still had throw up stains or pee stains i couldn't tell. It was gross.

2026-09-14 • via Nuitee
A
Altamimi • family_with_children • sa
1
It is the worst
Pros:

Nothing

Cons:

My stay at this hotel was one of the worst experiences I have ever had. Unfortunately, the staff showed a serious lack of responsibility, and the level of communication and responsiveness was very poor.

More importantly, I left behind an item that is very valuable to me. I contacted the hotel several times to arrange for it to be delivered and even paid the delivery fees. A courier went to the hotel to collect the item, but unfortunately, the staff did not cooperate with him properly.

I contacted the hotel only 12 hours after checking out, and they confirmed—both through a ticket number and a private message—that my lost item had been found and was being kept safely under a specific reference number.

Despite all of this, the way the situation was handled was extremely disappointing. I would not recommend staying at a hotel that fails to respect even the basic standards of hospitality, responsibility, and guest service.

2026-09-13 • via Nuitee
M
Mor iness • couple • il
7
2026-09-11 • via Nuitee
A
Avi • solo_traveller • il
6
2026-08-29 • via Nuitee
F
Fiorella • solo_traveller • pe
10
2026-08-27 • via Nuitee
P
Pamela • family_with_children • us
10
2026-08-26 • via Nuitee
B
Bartłomiej • family_with_children • pl
9
Pros:

Polska obsługa na śniadaniu. Pomocni panowie z Valett Parkingu

2026-08-22 • via Nuitee
W
wenting • family_with_children • cn
9
Pros:

整体算纽约性价比较高的酒店，房间很大，哈德逊河景略失望，并不是第一排视角，是两栋楼中间看到河景，床品，拖鞋，百瑞朵洗浴都很完美，就是隔音比较差，楼道声音很清晰，还好金融区整个街道比较安静

2026-08-13 • via Nuitee
A
Ali deniz • family_with_children • tr
10
2026-08-12 • via Nuitee
M
Mariusz • extended_group • pl
8
2026-08-02 • via Nuitee
D
Deborah • solo_traveller • us
10
Spacious, comfortable suites in the heart of Battery Park.
Pros:

The rooms are spacious, especially for NYC!, clean, comfortable, and have everything you could need. Quality coffee machines, nice hair dryers, full body towels, filtered water, cozy robes, even an umbrella.

Cons:

The refrigerators are full of products that you need to purchase, but there is no room for beverages you may bring with you. We also had a hard time finding the ice machines as they were only on a couple of floors.

2026-07-12 • via Nuitee
S
Sal23 • Family
10
Best hotel-highly recommend!
Pros:

We have just returned home from a fabulous stay at the Conrad Downtown. I don’t normally leave reviews but absolutely had to take the time to say how impressed we were with everything at this hotel.

Starting with the staff - everyone we met was so welcoming, kind and genuinely lovely. They made us feel right at home and nothing was too much trouble. The bell desk, reception and concierge were very friendly and always happy to help. Housekeeping was particularly excellent, leaving our rooms beautifully clean and tidy each day with nightly turn down services and fresh ice delivered to our door-which was hugely appreciated in the middle of a brutal heatwave! As someone who really, really values cleanliness, I can’t rate the standards at the Downtown Conrad highly enough. Everything was spotless and we had lovely fresh towels and bedding, really adding to the luxurious feel of our stay.

We had a corner suite (836) which was huge and super spacious, with plenty of room for the four of us. The master bed was extremely comfortable and our two kids slept well on the pull out sofa bed in the lounge area. The nespresso coffee machine was replenished daily which was really appreciated, and our in room water dispenser was a life saver in the hot weather. We had two large plasma tv screens which was great for the couple of evenings we chose to stay in and give the kids a rest from all the walking. Our room was so quiet and there was absolutely no street noise, which was a relief after being in the chaos of midtown for most of the day!

The bathroom was fabulous with a double sink, huge sunken bath tub, walk in shower unit and two separate toilets. Toiletries were very luxurous-Mojave Ghost to be exact!

Breakfast was absolutely delicious - highly recommend the French toast!

The hotel is located just a 5/10 minute walk from the subway up town and also Battery Park, so very easy to get around. We loved being downtown and enjoying a bit of calm in the evening. Being right across from Brookfield Place and very close to the Occulous was great for quick meals and a bit of relaxed shopping.

Lastly, we must give a huge thank you to Ramida for arranging a lovely gift and a handmade chocolate New York taxi for our son’s birthday. It was such a special and thoughtful touch and we were so grateful, it really made his birthday.

So, all in all, it was absolutely a 10/10 for us. Although it’s in the CBD and therefore perfect for business travellers, I would highly recommend for families as well, as it’s so quiet, clean and super comfortable.

Thank you so much to everyone at the Conrad, you made our trip to NYC so special and we will definitely come back next time we visit!

2026-07-10 • via Tripadvisor
B
Balouka • couple • fr
10
2026-07-10 • via Nuitee
J
Joanne • extended_group • us
8
2026-07-06 • via Nuitee
M
MelissaL676 • Couples • Nashville, Davidson County, Tennessee
10
Fantastic NYC visit
Pros:

The location was perfect, close to subway stations, PAC NYC and the fireworks!

The service was impeccable. Andrew and Kadija and the front desk staff were amazing and super accommodating. The concierge was very helpful. The service and food in the restaurant was outstanding Cesar, Marcel, the restaurant manager (I’m so sad I forgot his name) - everyone really went above and beyond.

The service was fast and easy if we ever needed anything and the room was lovely! During the heatwave the AC worked beautifully.

The hotel came highly recommended by a friend who stays often and I can see why!

Excellent stay - will return.

2026-07-05 • via Tripadvisor