Holiday Inn Express Belfast City by IHG

Hotels
Holiday Inn Express
8.4 (4523 reviews)
106A University Street , Belfast , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good breakfast
Convenient location
Value for money
Cons:
Rude service at times
Room size issues
Noise disturbances

Categories

Cleanliness
8.6
The reviews praise cleanliness, noting the hotel was spotless and rooms are clean.
Service
8.1
While there were mentions of friendly staff, a negative experience with rudeness affected the overall sentiment.
Location
8.6
The location is frequently described as convenient and well-situated, with good access to amenities.
Room Quality
8.1
There were complaints about room size and comfort, specifically regarding the fold-out bed.
Amenities
8.1
Amenities such as breakfast and parking were highlighted positively, but some amenities like sofa beds were noted to be lacking.
Value for Money
8.6
Guests expressed satisfaction with the value provided for the cost, often noting complimentary services.
Food and Beverage
8.6
Breakfast received numerous compliments for its variety and quality, contributing positively to the stay.
Overall Experience
8.5
Overall, guests felt they had a welcoming experience with a few reservations regarding service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:04

Property Description

Stylish and Modern Accommodation
Experience stylish rooms with flat-screen TVs, free WiFi, and a convenient work area.

Complimentary Breakfast and Parking
Enjoy a complimentary breakfast with a variety of hot and continental items. Free car parking is also provided for guests.

Convenient Location
Situated in the vibrant Queen's Quarter, explore nearby restaurants, shops, and attractions within walking distance.

Book now to experience the best of Belfast at the Holiday Inn Express!

Important information:

Please note that the credit card used to book must be presented on arrival. If you are booking on behalf of someone else please contact the hotel in advance of arrival.

Please note that an early departure fee will apply. Fee will be dependent on the rate booked.

Guests booking an advance purchase rate will receive a secure link from Prommt via text or email to make payment and complete the booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BFS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 4523 reviews
Cleanliness: 8.6
Service: 8.1
Location: 8.6
Room Quality: 8.1
Amenities: 8.1
Value for Money: 8.6
Food and Beverage: 8.6
Overall Experience: 8.5
S
Sandra solo_traveller gb
10
Excellent stay and will rebook and stay here again soon.
Pros:

Great hotel and good value with breakfast included. Staff were very helpful and hotel convenient for everything.

2026-07-04 via Nuitee
N
Nicole couple ie
8
2026-07-03 via Nuitee
E
Elaine 161 solo_traveller ie
10
Pros:

The staff so friendly and informative we asked for recommendations for food they gave us different options

2026-07-03 via Nuitee
V
Vanessa couple gb
10
2026-07-03 via Nuitee
A
Amanda extended_group ie
10
Top class
Pros:

Excellent staff & location. Very clean and so so chilled out

Cons:

I can not fault this hotel.

2026-07-03 via Nuitee
L
Lorraine solo_traveller ie
9
Lovely hotel
Pros:

Experience was lovely.

Cons:

Nothing.... all was good especially the Dove products

2026-07-03 via Nuitee
D
Demi couple ie
9
2026-07-03 via Nuitee
J
joanne couple gb
10
2026-07-02 via Nuitee
P
Patrice family_with_children gb
1
Pros:

The location was good and the carpark is good. The staff are all lovely.

Cons:

The radiator was on in our room and maintenance couldn’t get it off. It was like a sauna in the middle of the night very uncomfortable.

2026-07-02 via Nuitee
T
theresa hamill extended_group gb
9
2026-07-02 via Nuitee
A
Anthony solo_traveller ie
10
Lovely stay
Pros:

Very friendly clean rooms great location

Cons:

All great

2026-07-02 via Nuitee
C
C extended_group gb
8
Lovely time in the hotel with great access to all amenities.
Pros:

Loved the location for access to Ormeau Park and Belsonic!
Lovely staff, everyone was welcoming and very pleasant.

Cons:

Unfortunately there were some stains on the bed sheets and the shower head was broken when we went to use it in the morning!

2026-07-02 via Nuitee
U
Una solo_traveller gb
10
2026-07-02 via Nuitee
K
Kenneth couple au
8
2026-07-02 via Nuitee
K
Kristel solo_traveller ie
6
Pros:

It was clean and a fan was in the room as it was a hot sunny day.

Cons:

The breakfast was poor. There was only one staff member around to jiggle coffee machines that did not have the correct setting for an Americano or was empty of beans. The buffet breakfast did not taste good. Otherwise there was a good choice of cereal and,Danish pastry etc.

2026-07-02 via Nuitee
L
Loretta couple gb
10
2026-07-01 via Nuitee
K
Karen solo_traveller gb
9
Pros:

Staff were more than helpful... especially duty manager !

2026-07-01 via Nuitee
S
Seán family_with_children ie
1
Cons:

picked the hotel because it has an EV charger, but because we are from Southern Ireland - we couldn't use it!!!!
we reported it to reception and they said yes - we have had this problem before, so if they have had this problem before, why hasn't it been sorted!! We were so lucky that we had enough charge to drive to another EV charger, but what would have happened if we were totally relying on this hotel charger - not good enough.

2026-07-01 via Nuitee
C
Caroline family_with_children ie
8
Comfortable stay with friendly staff and good food, but bar drinks were overpriced.
Pros:

I had a really pleasant stay at the Holiday Inn Express Belfast City by IHG. The staff were genuinely lovely, friendly, helpful, and welcoming from check-in to check-out. The secure car parking was a big plus and gave real peace of mind while staying in the city. I also really enjoyed the food; it was fresh, tasty, and better than expected for a hotel breakfast/dining option.

Overall, a comfortable and hassle-free stay in a great location. I would happily stay again.

Cons:

The price of drinks in the bar are significantly more expensive and feel overpriced for what is essentially a budget-style hotel. Because of this, it didn’t feel like a place you’d want to relax in for a drink in the evening,

2026-07-01 via Nuitee
R
Ronan family_with_children ie
7
2026-07-01 via Nuitee