Holiday Inn Express Belfast City by IHG

Hotels
•
Holiday Inn Express
8.4 (4747 reviews)
106A University Street , Belfast , GB
+44 28 9031 1909

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Free/secure parking on site
Good, varied breakfast
Clean rooms and public areas
Convenient/walkable location
On-site gym
Cons:
Uncomfortable mattresses or sofa bed in some rooms
Occasional sewage smell and reports of dirty towels
WiFi access problems
No complimentary bottled water in rooms
Some breakfast-staff/service handling issues

Categories

Cleanliness
8.3
Generally praised as clean and tidy in many reviews, though a few mention sewage smell and dirty towels.
Service
9.1
Staff repeatedly described as friendly, helpful and exceptional; a small number of reports of uninterested staff when complaints were raised.
Location
8.6
Many guests called the location excellent or convenient (walkable to city centre); a few noted it is a bit far and the surrounding area can feel run-down.
Room Quality
7.8
Mixed comments: several guests found rooms and beds comfortable, but there are multiple complaints about small family rooms, uncomfortable mattresses and an uncomfortable sofa bed.
Amenities
8.1
On-site parking and a gym were appreciated; breakfast facilities are good but there were complaints about WiFi access, lack of complimentary bottled water and limited snack-bar choices.
Value for Money
8.7
Several guests remarked on great value, repeat visits and good overall offerings for the price, though a minority would consider paying more for a different hotel.
Food and Beverage
8.8
Breakfast is frequently praised for variety and quality; some issues noted with coffee quality and occasional breakfast-staff handling of plates.
Overall Experience
7.8
Overall positive stays and recommendations are common, but a minority of guests had notable problems (smell, bedding, WiFi) that lowered their personal experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:11

Property Description

Stylish and Modern Accommodation
Experience stylish rooms with flat-screen TVs, free WiFi, and a convenient work area.

Complimentary Breakfast and Parking
Enjoy a complimentary breakfast with a variety of hot and continental items. Free car parking is also provided for guests.

Convenient Location
Situated in the vibrant Queen's Quarter, explore nearby restaurants, shops, and attractions within walking distance.

Book now to experience the best of Belfast at the Holiday Inn Express!

Important information:

Please note that the credit card used to book must be presented on arrival. If you are booking on behalf of someone else please contact the hotel in advance of arrival.

Please note that an early departure fee will apply. Fee will be dependent on the rate booked.

Guests booking an advance purchase rate will receive a secure link from Prommt via text or email to make payment and complete the booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BFS

Location

Guest Reviews

8.4
Based on 4747 reviews
Cleanliness: 8.3
Service: 9.1
Location: 8.6
Room Quality: 7.8
Amenities: 8.1
Value for Money: 8.7
Food and Beverage: 8.8
Overall Experience: 7.8
S
Samantha • couple • gb
8
2026-10-31 • via Nuitee
G
Gail • family_with_children • gb
8
Pros:

Friendly reception staff

Cons:

Breakfast staff,particularly 1of them, if you put your cutlery down they tried to take your plate

2026-10-31 • via Nuitee
J
Jenna • family_with_children • gb
9
Pros:

Free parking. Staff were helpful and friendly.

2026-10-31 • via Nuitee
D
DANIEL • family_with_children • es
10
2026-10-30 • via Nuitee
J
jim • couple • ie
10
Pros:

Excellent location
Friendly staff

Cons:

I require regular medication and Bottle water is very expensive no water supplied in the room

2026-10-30 • via Nuitee
M
Mariel • family_with_children • fr
10
Très bon séjour
Pros:

La propreté, la localisation

2026-10-29 • via Nuitee
M
Mariel • family_with_children • fr
9
Rien à ajouter, bon séjour
Pros:

L’hôtel était propre, il est bien situé

2026-10-29 • via Nuitee
G
Gavin • couple • gb
2
Pros:

not a lot

Cons:

Smell of sewage in our rooms, staff uninterested when we complained, poor location

2026-10-29 • via Nuitee
A
Arno • couple • nl
7
2026-10-29 • via Nuitee
P
Peter • solo_traveller • ie
10
Staff are exceptional. Super hotel. Great value
Pros:

Amazing staff. Great location. Fabulous breakfast. Staff are exceptional

2026-10-29 • via Nuitee
S
Sean • family_with_children • ie
8
2026-10-29 • via Nuitee
I
Irantzu • family_with_children • es
7
2026-10-29 • via Nuitee
L
Lijo • family_with_children • ie
10
2026-10-29 • via Nuitee
E
ELIZABETH • couple • gb
9
2026-10-29 • via Nuitee
C
Camille • solo_traveller • fr
9
Très bon séjour dans cet hôtel. Je le recommande.
Pros:

Établissement propre et calme. Le petit déjeuner était bon et il y avait beaucoup de choix.

2026-10-28 • via Nuitee
O
O'Regan • family_with_children • ie
8
Pros:

Breakfast is really good and great choice

Cons:

WiFi was very annoying. I couldn't get on using my room number & surname. I rang reception and she said she would ring back in a minute to which I never received any phone call.
Make things simple for visitors not complicated.

2026-10-28 • via Nuitee
B
Bernie • family_with_children • ie
9
Pros:

The lady at reception was lovely and friendly 100%

Cons:

I would have liked a bottle of water in the bedroom on arrival

2026-10-28 • via Nuitee
M
Marta • family_with_children • es
6
Pros:

El desayuno

Cons:

Habitación pequeña para 4 personas

2026-10-27 • via Nuitee
I
IVAN • family_with_children • gb
10
2026-10-27 • via Nuitee
M
Muhammad • family_with_children • ie
10
Excellent Place to stay in Belfast
Pros:

Repeat visit and nothing bad to say. Location, parking, clean comfortable rooms and helpful staff.

2026-10-27 • via Nuitee