iStay Hotel Ciudad Victoria

Hotels
9 (942 reviews)
Boulevard Adolfo López Mateos, 909 , Ciudad Victoria , mx

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Excellent breakfast
Attentive staff
Cons:
Cleanliness issues
Rooms need maintenance
Slow elevators

Categories

Cleanliness
8.14
Several reviews indicated issues with room cleanliness and mould.
Service
9.61
General sentiment about staff being attentive and helpful.
Location
9.65
Multiple reviews praised the hotel's location as perfect.
Room Quality
7.6
Reports of rooms being old, loud, and in need of maintenance.
Amenities
9.13
Good variety of offerings although pool maintenance was criticized.
Value for Money
8.59
Generally perceived as a good value, but room condition could affect this.
Food and Beverage
9.64
Breakfast and dining options received high praise.
Overall Experience
9.61
Despite some issues, many guests expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:54

Property Description

Indulge in Luxury at iStay Hotel Ciudad Victoria

Relaxation at Your Fingertips: Dive into the indoor swimming pool, keep fit at the fitness centre, and enjoy the convenience of onsite parking.

Modern Comforts: Stay connected with high-speed internet, catch up on work at the ergonomic work desks, and enjoy in-room amenities like coffee makers and ironing facilities.

Explore and Discover: Immerse yourself in the local culture by visiting Museo Tamux and Bicentenario Park just a few kilometers away.

Ready to experience a blend of comfort and convenience? Book your stay at iStay Hotel Ciudad Victoria now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: CVM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 942 reviews
Cleanliness: 8.14
Service: 9.61
Location: 9.65
Room Quality: 7.6
Amenities: 9.13
Value for Money: 8.59
Food and Beverage: 9.64
Overall Experience: 9.61
A
Antonio • couple • mx
8
Pros:

BUEN BUFET

2026-06-17 • via Nuitee
A
América • solo_traveller • mx
10
Pros:

El desayuno y la atención del personal

Cons:

El tiempo de espera del elevador, creo que es un poco viejo, pero todo lo demás muy bien para una noche

2026-06-12 • via Nuitee
J
José Carlos • extended_group • mx
8
2026-06-10 • via Nuitee
J
Jorge Ramírez • solo_traveller • mx
9
2026-06-08 • via Nuitee
F
Felipe Yankell • solo_traveller • mx
10
Pros:

Excelente servicio

2026-06-06 • via Nuitee
A
AHUMADA HERNANDEZ • solo_traveller • mx
10
2026-06-01 • via Nuitee
J
JL • solo_traveller • mx
8
2026-05-27 • via Nuitee
O
Omar • solo_traveller • mx
9
Estancia iStay
Pros:

El trato del personal, y de los meseros fueron muy amable

Cons:

El internet es demasiado lento. Y no se tienen pantallas para acceder a plataformas

2026-05-26 • via Nuitee
Y
Yessica • couple • us
8
Pros:

La ubicación, el restaurante 10/10

Cons:

Los baños, las alfombras

2026-05-22 • via Nuitee
F
Felipe • solo_traveller • mx
2
Pros:

Ubicación

Cons:

No hay control de grupos, moscos en tubería de lavabo, toallas y sábanas con olor a humedad, desayuno gratis con horario desfasado

2026-05-22 • via Nuitee
I
Irmis • extended_group • mx
10
visita por el dia del maestro
Pros:

Es un hotel muy centrico, cerca de comercios, restaurantes, y de los puntos importantes de la ciudad, el desayuno muy completo, variado, y con amplio horario, el personal muy amable, y accesible.

2026-05-19 • via Nuitee
R
Rivera • solo_traveller • mx
10
Pros:

La habitaciones son muy cómodas y la ubicación es excelente

2026-05-18 • via Nuitee
C
Cervantes • solo_traveller • mx
9
2026-05-18 • via Nuitee
C
Carlos • couple • mx
10
2026-05-15 • via Nuitee
A
Ariel • couple • mx
10
2026-05-12 • via Nuitee
A
Ariel • couple • mx
10
2026-05-12 • via Nuitee
A
Ariel • couple • mx
10
2026-05-12 • via Nuitee
R
Rolando • solo_traveller • mx
10
Pros:

Excelentes

2026-05-11 • via Nuitee
M
Mario Alberto • solo_traveller • mx
7
2026-05-10 • via Nuitee
X
Ximena Alejandra • couple • mx
10
2026-05-08 • via Nuitee