Comfort Inn & Suites Allen Park - Dearborn

Hotels
•
Comfort
6.3 (704 reviews)
3600 Enterprise Drive , Allen Park , US
+1 313-725-4340

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
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Review Highlights

Pros:
Good location (close to museums)
Breakfast generally good/decent
Friendly staff reported in multiple reviews
Comfortable beds / some working jacuzzi hot water reported
Cons:
Poor cleanliness: dirty carpets, stains, trash/dog poop near entrances
Room maintenance issues: peeling paint, worn doors, broken handles
Amenities often not working: hot tub/jacuzzi, pool, ice machines, treadmill
Weak WiFi and noisy AC
Safety/entry concerns and room accessibility issues reported

Categories

Cleanliness
3
Multiple reviews report filthy conditions: dirty hallway carpets, spilled food, dog poop near entrance, clumps of hair in rooms, stains and unclean rooms; consistent negative cleanliness comments.
Service
9.5
Several guests specifically praised friendly and helpful staff and quick interactions; isolated reports of a nonchalant front desk exist but the majority of service comments were positive.
Location
9
Location repeatedly noted as a strong point (close to museums, convenient); multiple reviewers cited location as a main positive.
Room Quality
4.5
Frequent room issues: broken door handle, paint peeling, brown spots on ceilings, worn bathroom doors, noisy AC, limited towels and evidence of poor upkeep—rooms perceived as dated and in need of repair.
Amenities
3.5
Many amenity failures reported: non-working jacuzzi/hot tub, spa tub, broken treadmill, dirty/cloudy pool, broken ice machines and weak WiFi; amenities frequently unavailable or poorly maintained.
Value for Money
7.5
Mixed signals: some guests found the hotel affordable, others said it was not worth the price due to cleanliness and amenity issues; overall value rated slightly above average given low price mentions and included breakfast.
Food and Beverage
8.2
Breakfast was mentioned repeatedly as decent to good across several reviews and stands out as a consistent positive.
Overall Experience
5.2
Overall experience leans negative because of persistent cleanliness and amenity problems, though positives (location, breakfast, generally friendly staff) temper the score to slightly below average.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:11

Property Description

Convenient Location
Centrally located between Detroit Metro Airport and downtown Detroit, our hotel is the perfect choice for travelers looking to explore the Henry Ford attractions and beyond.

Relaxing Amenities
Enjoy our heated indoor pool and hot tub, ideal for unwinding after a day of sightseeing. Our grand lobby welcomes you with a touch of elegance and warmth.

Complimentary Services
From free WiFi access to a delicious hot breakfast with a variety of options, we strive to make your stay comfortable and convenient. Take advantage of our free shuttle service to the nearby Henry Ford Museum.

Experience comfort and convenience at its best - book your stay at Comfort Inn & Suites Allen Park today!

Important information:

For guests paying with cash, a refundable cash deposit is required at check-in.

Smoking is not allowed at this nonsmoking accommodations. Guests who smoke are subject to fines and additional fees at the discretion of the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DTW

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.3
Based on 704 reviews
Cleanliness: 3
Service: 9.5
Location: 9
Room Quality: 4.5
Amenities: 3.5
Value for Money: 7.5
Food and Beverage: 8.2
Overall Experience: 5.2
H
Hamed • family_with_children • us
1
2026-10-29 • via Nuitee
J
Joycelyn • family_with_children • us
5
Pros:

My door handle was broken for the inside and I couldn’t get out

2026-10-29 • via Nuitee
J
Joyson • family_with_children • ca
4
Disappointing
Pros:

Location and breakfast is okay.

Cons:

Wifi is very poor and barely getting. 4 of our phones has to turn on data roaming. AC very noisy and wake us all around 3am. Table lamp in one room not working. Carpets on hallways very old and smells.

2026-10-28 • via Nuitee
C
Cassondra • couple • us
10
2026-10-26 • via Nuitee
C
Cook • family_with_children • us
6
Pros:

Breakfast was good, the beds were decent.

Cons:

Rooms need spruced up. Paint chipping everywhere, brown spots on ceiling, bathroom door is worn. Doesn’t feel like you’re staying in the cleanest place.

2026-10-25 • via Nuitee
A
Andria • couple • us
5
Pros:

Property is conveniently located. Easy building access. Comfortable bed. Jacuzzi hot water worked excellent.

Cons:

Only half the lights in the room worked. Shower was Luke warm. Only 2 towels with a king size suite and a jacuzzi is diabolical. WiFi was weak. Wires poking out of sides of the bed. Clumps of hair behind bathroom door.

2026-10-21 • via Nuitee
S
Shaquita • couple • us
2
None of the wall lights work but the bathroom has to use lamps to get light. The door looks like it was previously kicke
2026-10-20 • via Nuitee
P
Peter • couple • us
8
2026-10-19 • via Nuitee
T
Tamira • family_with_children • us
5
Cons:

Spa tub didn’t work, pullout bed dirty

2026-10-17 • via Nuitee
S
sherrill • couple • us
9
Stay was ok, but I've had better experiences at some of your other locations
Pros:

property was clean, staff was friendly, breakfast was good

Cons:

To many children running around in the hallway, and the bed wasn't as comfortable as normal

2026-10-16 • via Nuitee
C
Cheyenne • couple • us
3
I won’t stay again I paid for a room with a jacuzzi tube and it didn’t even work
Pros:

Breakfast was decent

Cons:

Dirty hallway carpets, paint peeling in rooms, jacuzzi tube didn’t work, treadmill didn’t work, rooms are easy to break into.

2026-10-15 • via Nuitee
T
Tracey • solo_traveller • us
7
Pros:

The staff was nice. 🤗

Cons:

The carpet in the hallways need to be replaced.
The ice machine on the 1st floor didn't work.
The microwave need to be replaced
The elevators need an upgrade.

2026-10-13 • via Nuitee
A
Ashley • couple • us
1
It was horrible. It was my husband birthday and it was a bad experience
Pros:

Nothing

Cons:

The property was filthy. The front desk clerk was very nonchalant about my experience and wasn't very apologetic.

2026-10-12 • via Nuitee
J
Jusredd • solo_traveller • us
6
2026-10-08 • via Nuitee
D
Desmond • extended_group • us
5
This is definitely a hotel that should let anything slide because it’s really a dirty hotel for real, but it’s like clea
Pros:

I liked that it was kinda of affordable

Cons:

It was not very clean the hallway need carpet cleaned my first room that I got. I had three rooms, but one of my rooms had to get switch. Because it smelled

2026-10-07 • via Nuitee
M
Monique • solo_traveller • us
1
Pros:

The only thing I liked was the jacuzzi in the shower.

Cons:

Because the hotel was unrated and not worth the price that is paid.

2026-10-07 • via Nuitee
A
Arlene • couple • us
6
2026-10-07 • via Nuitee
T
Tony • couple • us
1
2026-09-14 • via Nuitee
R
Rhett • extended_group • us
7
Cons:

Room was never cleaned. No new towels available. Front desk said they would check into it but never did. Won’t stay here again.

2026-09-14 • via Nuitee
J
Jamell • solo_traveller • us
1
2026-09-09 • via Nuitee