Best Western Plus Seawall Inn & Suites by the Beach

Hotels
•
Best Western Plus
8 (832 reviews)
102 Seawall Boulevard , Galveston , US
+1 409-766-7070

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Excellent location near port/beach (convenient for cruises and events)
Breakfast frequently described as hot, plentiful and good
Friendly and helpful staff noted (several positive mentions, e.g., Liz)
Clean rooms and clear pool reported by multiple guests
Working air conditioning and quiet atmosphere in many reports
Cons:
Inconsistent service: reports of incompetence, billing errors and poor staff handling
Cleanliness issues reported by some guests: mold, chemical smells and dirty rooms
Room condition concerns: old carpets, small handicap rooms, cracked floors, dated areas
Limited parking and empty/poorly stocked vending/concession machines
Key system failures and occasional loud staff/noise complaints

Categories

Cleanliness
7.5
Mixed reports: several guests praised spotless rooms and fresh towels, pool and common areas; others reported strong chemical smells, mold and overall unclean conditions.
Service
8.5
Mixed but generally positive: multiple mentions of friendly, helpful staff (e.g., Liz, approachable desk staff); outweighed slightly by isolated reports of incompetence and billing/booking errors.
Location
9.5
Consistently praised: many guests cited excellent location near the port/beach and convenience for cruises and events.
Room Quality
7
Mixed condition: some rooms described as spotless and comfortable, while others noted old/dated carpets, small handicap rooms, cracked bathroom floors and showers needing touch-ups.
Amenities
8
Good amenities reported (clean pool, ready coffee), but issues noted with vending/concession stocking, limited parking and occasional key system failures.
Value for Money
6.5
Several guests felt value was weak due to unexpected charges, view not matching online photos, and worn facilities; some found the stay acceptable for location convenience.
Food and Beverage
9
Breakfast frequently described as very good, hot and plentiful by many guests; a few guests found the menu repetitive or minimal but positive mentions dominate.
Overall Experience
8
Generally positive overall for convenience and key positives (location, breakfast, helpful staff) but tempered by intermittent service errors, cleanliness inconsistencies and facility wear.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:10

Property Description

Convenient Amenities
This Best Western Plus Seawall Inn & Suites by the Beach offers complimentary WiFi, an outdoor pool, and convenient in-room amenities such as a microwave and refrigerator.

Exceptional Services
Guests can enjoy a 24-hour front desk, free parking, and meeting facilities at the hotel, ensuring a hassle-free stay.

Ideal Location
Located just a 5-minute walk from the beach, and close to attractions like East End Historic District and Pleasure Pier, this hotel provides the perfect base for exploring the area.

Experience comfort and convenience at Best Western Plus Seawall Inn & Suites by the Beach. Book now for a memorable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HOU

Location

Property Accessibility

Total Disability Score: 5.14
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8
Based on 832 reviews
Cleanliness: 7.5
Service: 8.5
Location: 9.5
Room Quality: 7
Amenities: 8
Value for Money: 6.5
Food and Beverage: 9
Overall Experience: 8
L
Lisanne • couple • us
5
Mediocre
Pros:

The air conditioning was spot on and Leo is nice and cozy

Cons:

The handicap room was extremely small for someone with a wheelchair. And the workers talk loudly outside the room. We was on the first floor because my dad is handicapped.

2026-10-30 • via Nuitee
S
Sandra • family_with_children • us
7
Pros:

The location os great.

Cons:

The view did not look like the ones shown online before booking.

2026-10-29 • via Nuitee
N
Nathalie Rivas • couple • fr
6
Mediocre
Pros:

Pres de la mer

Cons:

Petit dejeuner pas tres bon - minimalist.

2026-10-28 • via Nuitee
K
Kim • couple • us
10
2026-10-27 • via Nuitee
C
Catherine • family_with_children • us
10
Great Option
Pros:

Location!
Breakfast was great!
Staff were SO approachable and engaged.

Cons:

NA

2026-10-27 • via Nuitee
K
Karin • couple • ch
3
Zweckmässig
Pros:

Nichts

Cons:

Veraltet und unschön

2026-10-24 • via Nuitee
D
Donald • family_with_children • us
1
Never stay at this property. You have been forewarned.
Pros:

The location for what I was attending was good.

Cons:

The staff was inept and very incompetent. Almost got kicked after the first day because I was told I only had the room for one night when it was booked and paid for two nights. Then I was sent an invoice for an extra night after we already checked out. Won't be staying at this property again. I'd rather sleep in my car.

2026-10-20 • via Nuitee
J
Jeff • couple • us
10
Pros:

Clean

2026-10-19 • via Nuitee
M
Moki • couple • us
9
2026-10-19 • via Nuitee
S
Shirley • couple • us
6
2026-10-18 • via Nuitee
P
Patrick • couple • us
8
I would stay there again
Pros:

Location was good, we were taking a cruise, not too far from the port

Cons:

The carpet was old and needs to be replaced, look kind of bad but the place was clean an fairly nice other than that, just look a little dated in some areas

2026-09-16 • via Nuitee
H
Huyen • family_with_children • us
5
It was okay
Pros:

Near beach

Cons:

They don’t provide small toothpaste

2026-09-14 • via Nuitee
A
Anthony • couple • us
8
2026-09-13 • via Nuitee
M
MICHAEL • solo_traveller • us
5
I will never use booking.com again for booking a hotel
Pros:

I was very disappointed. I.thought I would be able to see the beach from the hotel, instead I only saw trees

Cons:

The location

2026-09-12 • via Nuitee
S
Sonya • family_with_children • us
10
2026-09-12 • via Nuitee
V
Virginia • extended_group • us
9
2026-09-08 • via Nuitee
B
Bernadita • solo_traveller • us
7
Pleasant
Pros:

Location

Cons:

Breakfast menu is the same everyday

2026-09-06 • via Nuitee
D
Dee • extended_group • us
8
Overall nice hotel
Pros:

It was close to port

Cons:

The bathroom shower needs a touch up

2026-09-05 • via Nuitee
W
William • solo_traveller • us
9
Pros:

Breakfast was very good and hot.
Place was so quiet was a great spot and coffee was always ready

Cons:

The concession area where you get snacks sodas needs stocked better. If you have no cold sodas take it off the shelf. I seen 2 others besides me asking for a code coke and she says they are out. Take it out of the way or put that one in the fridge.

2026-09-05 • via Nuitee
M
Michael • couple • us
10
2026-09-01 • via Nuitee