Holiday Inn Express Stoke-On-Trent by IHG

Hotels
•
Holiday Inn Express
8.2 (6524 reviews)
Stanley Matthews Way, Trentham Lakes , Stoke on Trent , GB

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Clean rooms
Cons:
Parking costs
Noisy air conditioning
Cleanliness issues

Categories

Cleanliness
7.63
There were mentions of hair and blockages in the sink.
Service
9.1
Multiple reviews highlighted friendly and helpful staff.
Location
8.64
Conveniently located for travel, but some found public transport challenging.
Room Quality
7.59
Comments on poor air conditioning and blockages in sinks were noted.
Amenities
7.62
Some amenities like parking were considered pricey.
Value for Money
8.58
Generally seen as good value, despite some issues.
Food and Beverage
8.13
Breakfast received mixed reviews but highlighted as adequate.
Overall Experience
8.3
The stay was generally positive despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 07:57

Property Description

Convenient Location
Located just off junction 15 of the M6, Holiday Inn Express Stoke-On-Trent is a mere 10 minutes' drive from Stoke city centre, making it an ideal choice for both leisure and business travelers.

Modern Amenities
Each room at this 3-star hotel features a private shower room, a 32-inch flat-screen TV, a work area, and complimentary tea and coffee, ensuring a comfortable stay for guests.

Delicious Dining Options
Guests can start their day with a buffet breakfast offering hot items, and later enjoy a variety of dishes from the snack menu at the onsite bar, perfect for a quick bite or a relaxing meal.

Ready to experience comfort and convenience at Holiday Inn Express Stoke-On-Trent? Book your stay now for a memorable trip.

Important information:

The hotel operates a strict no cash policy. Payment must be made with either a credit or debit card.

When booking a Double Room with Sofa Bed and you require an extra bed, you must notify via the Special Requests box during the booking process.

When travelling with pets, please note that an extra charge of GBP 30 per pet, per stay applies. Please inform the property in advance of your stay if you plan to bring a pet.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAN

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 6524 reviews
Cleanliness: 7.63
Service: 9.1
Location: 8.64
Room Quality: 7.59
Amenities: 7.62
Value for Money: 8.58
Food and Beverage: 8.13
Overall Experience: 8.3
A
Adam • solo_traveller • gb
10
2026-09-19 • via Nuitee
F
Faye • solo_traveller • gb
8
Pros:

Its was a convenient location, breakfast was good

Cons:

All in all liked it - family room was very small.
Probably more a mistake on my part we could have done with 1 double & 2 singles with a 12 & 13 year old who were to big for the sofa bed

2026-09-19 • via Nuitee
K
Kimberley • family_with_children • gb
10
2026-09-19 • via Nuitee
M
Marie • solo_traveller • gb
10
2026-09-19 • via Nuitee
M
Mary • solo_traveller • gb
7
Pros:

Near to adjacent restaurant.

Cons:

Difficulty finding it. The postcode for the hotel took us to the football ground. The alternative, which was supposed to be more accurate, took us somewhere completely random. From the football ground gates, we followed the road until we found the hotel.
The fire alarm going off nany times at breakfast because someone burnt the bacon meant the lift wasn't working. So, I had to use the stairs - not good with a new knee.

2026-09-19 • via Nuitee
L
lee • solo_traveller • gb
7
Did what it needed to do
Pros:

Nothing

Cons:

Location and food extremely expensive
£16 for a pasta

2026-09-19 • via Nuitee
P
Paul • couple • gb
10
Friendly helpful staff, Summer was extremely polite,happy and very helpful.
Pros:

Nice breakfast pity they did not do fried eggs.

2026-09-19 • via Nuitee
W
Wayne • couple • gb
9
2026-09-19 • via Nuitee
S
SAMEENA • solo_traveller • gb
5
Pros:

Okish

Cons:

Okish

2026-09-18 • via Nuitee
S
Sarah • family_with_children • gb
7
Could have been better
Pros:

Comfortable beds

Cons:

Was very small especially when they said it was a family room . I booked for 4 of us to stay and they didn’t even give me a cot .

2026-09-18 • via Nuitee
S
Sorela Hurghes • solo_traveller • ro
8
2026-09-18 • via Nuitee
J
Jacqueline • couple • gb
10
The only problem was to locate the hotel the postcode would lead you to a car dealership
Pros:

Very clean

2026-09-17 • via Nuitee
C
Callum • family_with_children • gb
10
Pros:

Breakfast was lovely, very nice. Value for money. Room was very large, met our needs.

2026-09-17 • via Nuitee
D
DUA • solo_traveller • gb
9
2026-09-16 • via Nuitee
J
Jessica • family_with_children • gb
10
2026-09-16 • via Nuitee
A
Atul F. • solo_traveller • gb
7
2026-09-16 • via Nuitee
A
Alexander • family_with_children • gb
9
Pros:

Pleasant friendly staff. Efficient check in

Cons:

Nothing

2026-09-15 • via Nuitee
S
Sarah • solo_traveller • gb
8
2026-09-15 • via Nuitee
B
Barbara wilson • solo_traveller • gb
10
Cons:

The carpets were really dirty and under the bed.

2026-09-15 • via Nuitee
J
Jabeen • couple • gb
8
2026-09-14 • via Nuitee