Holiday Inn Express Hotel & Suites Calgary S-Macleod Trail S by IHG

Hotels
•
Holiday Inn Express
7.4 (821 reviews)
12025 Lake Fraser Drive, Calgary, Alberta, T2J 7G3 , Calgary , CA
1-403-225-3000

listing image 1
Show all photos

Facilities

Free breakfast
Fitness facilities
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Elevator
Fitness facilities
ATM/banking
Gift shops or newsstand
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Convenient location
Cons:
Noise issues
Limited breakfast
Internet connectivity problems

Categories

Cleanliness
7.01
Overall reviews mentioned cleanliness positively, but some issues with rooms needing maintenance.
Service
7.88
Staff were noted as friendly, helping to enhance the experience despite some service inconsistencies.
Location
8.02
Conveniently located, contributing positively to guest experience.
Room Quality
7.47
Rooms were generally described as comfortable and decent, but issues like noise affected ratings.
Amenities
6.5
Some amenities were lacking, such as limited breakfast options and no internet connectivity.
Value for Money
7.96
Guests felt they received good value, especially given the room cleanliness and location.
Food and Beverage
7.01
Breakfast was praised, but issues with timing and connectivity affected overall ratings.
Overall Experience
7.38
Overall experience was good, with mixed reviews balancing out the satisfaction levels.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 04:25

Property Description

Discover the perfect blend of comfort and convenience at the Holiday Inn Express Hotel & Suites Calgary S-Macleod Trail S by IHG.

Recreational Amenities
Dive into relaxation with our indoor pool featuring an exhilarating waterslide. Stay active in our fully equipped fitness center, ideal for energizing workouts.

Room Features
Unwind in one of our 105 well-appointed guestrooms, each equipped with a refrigerator and flat-screen TV. Enjoy complimentary wired and wireless internet access, plus video-game consoles to keep everyone entertained.

Event Space
Planning a meeting or event? Utilize our versatile 1,000 square feet of conference space, complete with a dedicated meeting room. Whether for business or celebration, we’ve got you covered.

Experience the best of Calgary and book your stay today at the Holiday Inn Express Hotel & Suites!

Important information:

  • Pool access available from 8:00 AM to 10:00 PM.
  • Up to 10 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYC

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • Guest type

    LGBTQ friendly

  • General

    Professional property host/manager

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.4
Based on 821 reviews
Cleanliness: 7.01
Service: 7.88
Location: 8.02
Room Quality: 7.47
Amenities: 6.5
Value for Money: 7.96
Food and Beverage: 7.01
Overall Experience: 7.38
D
Dagmar • solo_traveller • ca
10
2026-06-27 • via Nuitee
L
Lily • family_with_children • ca
1
2026-06-27 • via Nuitee
A
Angélique • solo_traveller • fr
10
Pros:

Les équipements et la chambre spacieuse.

2026-06-27 • via Nuitee
M
Matt • solo_traveller • ca
1
Horrible experience
Pros:

Worst hotel I have ever stayed at.

Cons:

The staff at that hotel should be fired. Literally the rudest self centred staff I have ever dealt with. Do yourself a favor and stay anywhere else.

2026-06-23 • via Nuitee
O
Olive • family_with_children • ca
10
2026-06-23 • via Nuitee
S
Sarah • solo_traveller • ca
3
2026-06-18 • via Nuitee
B
Brian • couple • ca
8
2026-06-17 • via Nuitee
L
Lindsay • couple • ca
6
Pros:

I liked the cleanliness of our suite and I liked the pool area.

Cons:

In a hotel you charge that much for per night, room service should be available. Most of the staff were lovely, & we will be returning because of the location. However I’m going to be using Uber Eats instead of room service and that’s just disappointing.

2026-06-16 • via Nuitee
I
Irisha • family_with_children • ca
8
was good
Pros:

close to everything

2026-06-15 • via Nuitee
E
Edgardo • solo_traveller • ca
8
2026-06-14 • via Nuitee
J
Joyce • couple • us
10
2026-06-05 • via Nuitee
D
Dave • couple • ca
7
Cons:

Do not like that the hotel puts a one night stay charge on my card the day before I get there and than when I do arrive also adds a 250.00 charge for damage deposit.

2026-05-28 • via Nuitee
M
Matt • solo_traveller • ca
10
2026-05-26 • via Nuitee
L
Letong • extended_group • ca
3
2026-05-21 • via Nuitee
B
Bernice • couple • ca
8
2026-05-20 • via Nuitee
B
Bernice • couple • ca
8
2026-05-20 • via Nuitee
J
Justice • family_with_children • ca
1
…
Pros:

Nothing

Cons:

Nothing

2026-05-07 • via Nuitee
J
Jody • family_with_children • ca
9
2026-05-03 • via Nuitee
M
Marc • solo_traveller • ca
7
Clean, Comfortable & Affordable
2026-04-30 • via Nuitee
B
bernadette • solo_traveller • ca
8
I’ll be back one day.
Pros:

Locate

2026-04-29 • via Nuitee