Holiday Inn Express York by IHG

Hotels
Holiday Inn Express
8.3 (2666 reviews)
Malton Road , York , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Family rooms
Pets allowed
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Convenient location
Good value for money
Cons:
Noise from other guests
Limited breakfast options
Heater issues

Categories

Cleanliness
8.21
Clean rooms noted, though some issues with noise and heater.
Service
8.68
Friendly and helpful staff highlighted in multiple reviews.
Location
8.52
Convenient for visiting York, parking available.
Room Quality
7.97
Issues with room heater and noise from adjacent rooms noted.
Amenities
8.7
Basic amenities were adequate, but breakfast options limited.
Value for Money
8.46
Good value for the price according to multiple reviews.
Food and Beverage
7.71
Breakfast variety lacking, but quality of food was okay.
Overall Experience
8.18
Generally positive experiences, but some consistency issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:28

Property Description

Serene and Peaceful Setting in York

Located just 2.5 miles from York's city centre, our hotel offers a tranquil escape with convenient amenities for a relaxing stay.

Comfortable Rooms with Modern Amenities

Experience a cozy stay in our rooms equipped with a flat-screen TV, free WiFi, and tea/coffee facilities. Refresh in the bathroom with a power shower and hairdryer provided for your convenience.

Explore York's Attractions and Beyond

Immerse yourself in York's rich history by visiting popular sites like York Minster and the Castle Museum. Venture further to seaside towns like Scarborough and Whitby, all within an hour's drive from the hotel.

Book now to enjoy a peaceful retreat with easy access to both city attractions and scenic coastal destinations.

Important information:

When guests arrive at the property, the hotel will do their best to meet requirements for room and bed type preferences. However, please note that these are subject to availability and cannot be guaranteed.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LBA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 2666 reviews
Cleanliness: 8.21
Service: 8.68
Location: 8.52
Room Quality: 7.97
Amenities: 8.7
Value for Money: 8.46
Food and Beverage: 7.71
Overall Experience: 8.18
M
marie couple gb
7
Pros:

Staff very helpful friendly great location for us

Cons:

Very noisy everytime we stay not guests voices but large bangs like someone dropped a large item etc

2026-06-13 via Nuitee
M
Mark solo_traveller gb
3
Not a good stay
Pros:

Staff were friendly

Cons:

Rooms dated and walls thin so you can hear everything in the rooms next door . Doors slamming all night they need soft close doors .

2026-06-12 via Nuitee
C
Claire family_with_children gb
8
Friendly staff, location ideal for park and ride. Accommodation a little squashed amd friendly uncomfortable
Pros:

Friendly staff

Cons:

Sofa bed’s uncomfortable room size too small to accommodate party size

2026-06-12 via Nuitee
R
Rose couple gb
9
2026-06-12 via Nuitee
S
Susan couple gb
7
2026-06-11 via Nuitee
C
Crompton couple gb
8
Comfortable stay in clean and tidy hotel
Pros:

Clean, quiet. Great breakfast

Cons:

Little bit isolated - away from everything!

2026-06-11 via Nuitee
M
Mark Anthony couple gb
8
2026-06-10 via Nuitee
M
Martin solo_traveller gb
10
Pros:

All of the staff totally outstanding. Nothing was too much trouble. They responded to our every request 24/7. What a marvelous group of people and many many thanks to Chris (manager) and his team.

Cons:

Leaving !!!

2026-06-10 via Nuitee
N
Neil couple gb
7
Clean welcoming friendly, just bed not good at all.
Pros:

Location was perfect, clean welcoming and staff were friendly.

Cons:

Really it was just the bed for us very uncomfortable to soft no support, spoilt our whole stay, which was a shame as everything else was fine. Just could do with more money spent on mattresses.

2026-06-09 via Nuitee
B
brian couple gb
8
what you expect and at the place that is value for money
Pros:

mt sat nav found the wrong place, but my google maps found the right spot. Parking was good. bed was comfy with a choice of pillows. staff were helpful and friendly, just what you need to back a long journey. The chairs in the room were better than most places.

2026-06-08 via Nuitee
K
Karen couple us
8
Don’t stay here if you don’t have a car
Pros:

The staff were friendly and helpful.

Cons:

It was too far from downtown York. We had to rely on Ubers and it was a very long distance.

2026-06-07 via Nuitee
D
David solo_traveller gb
8
2026-06-07 via Nuitee
W
Ward solo_traveller gb
7
2026-06-06 via Nuitee
S
Strong family_with_children gb
9
Very Happy with our stay and was good value for money
Pros:

Room and Hotel clean
Staff excellent
Breakfast very good
Hotel Location was 5 mins from York Centre in Taxi
Hotel Quiet

2026-06-06 via Nuitee
K
Karen couple im
10
2026-06-05 via Nuitee
D
Donald couple gb
8
Excellent
Pros:

Clean and comfortable

Cons:

Nothing

2026-06-03 via Nuitee
R
robert solo_traveller gb
8
2026-06-03 via Nuitee
R
Richardson solo_traveller gb
10
Diamond place to stay
Pros:

Friendly staff ,clean and comfortable, less than 3 miles from city centre and near retail park and cinema so good location

2026-06-02 via Nuitee
R
Ross solo_traveller gb
10
Comfortable and just what I required
Pros:

All facilities excellent. Staff very helpful and courteous. All in all very good

Cons:

All ok

2026-06-02 via Nuitee
M
Marie solo_traveller gb
8
Pros:

Staff were very friendly and helpful, the room was clean and breakfast was great.

Cons:

Nothing to dislike,although the rooms are tight space wise for families but for a night it was fine.

2026-06-01 via Nuitee