Holiday Inn Express York by IHG

Hotels
•
Holiday Inn Express
8.3 (2801 reviews)
Malton Road , York , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Convenient location
Good value for money
Cons:
Noise from other guests
Limited breakfast options
Heater issues

Categories

Cleanliness
8.21
Clean rooms noted, though some issues with noise and heater.
Service
8.68
Friendly and helpful staff highlighted in multiple reviews.
Location
8.52
Convenient for visiting York, parking available.
Room Quality
7.97
Issues with room heater and noise from adjacent rooms noted.
Amenities
8.7
Basic amenities were adequate, but breakfast options limited.
Value for Money
8.46
Good value for the price according to multiple reviews.
Food and Beverage
7.71
Breakfast variety lacking, but quality of food was okay.
Overall Experience
8.18
Generally positive experiences, but some consistency issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:28

Property Description

Serene and Peaceful Setting in York

Located just 2.5 miles from York's city centre, our hotel offers a tranquil escape with convenient amenities for a relaxing stay.

Comfortable Rooms with Modern Amenities

Experience a cozy stay in our rooms equipped with a flat-screen TV, free WiFi, and tea/coffee facilities. Refresh in the bathroom with a power shower and hairdryer provided for your convenience.

Explore York's Attractions and Beyond

Immerse yourself in York's rich history by visiting popular sites like York Minster and the Castle Museum. Venture further to seaside towns like Scarborough and Whitby, all within an hour's drive from the hotel.

Book now to enjoy a peaceful retreat with easy access to both city attractions and scenic coastal destinations.

Important information:

When guests arrive at the property, the hotel will do their best to meet requirements for room and bed type preferences. However, please note that these are subject to availability and cannot be guaranteed.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LBA

Location

Guest Reviews

8.3
Based on 2801 reviews
Cleanliness: 8.21
Service: 8.68
Location: 8.52
Room Quality: 7.97
Amenities: 8.7
Value for Money: 8.46
Food and Beverage: 7.71
Overall Experience: 8.18
C
Colin • couple • gb
10
Great stay for 2 nights, could have stayed longer but had already booked in Wales.
Pros:

The location of the hotel was excellent, spotlessly clean, quiet and very near the Park and Ride into the centre of York. Breakfast was excellent, very hot and lots of choice. The only thing that we had an issue with was that the double bed was small. We mentioned this to reception and were then offered a twin room which was fine. I am dairy free and I mentioned this to the young chap on reception
on the Sunday we arrived 13/9/26 at tea time and he went and got a carton of soya milk for me which was ideal. We had quite a chat with him and he was very pleasant and gave us good advice on a few things as we don’t know York very well. A really good place to stay. Highly recommend this hotel.

Cons:

The double bed was small but the chap on reception said it is the standard size in all Holiday Inn Express hotels.

2026-09-18 • via Nuitee
C
Carole • couple • gb
9
Room good breakfast very good
Pros:

Breakfast was great lots on offer
Park and Ride close by

2026-09-18 • via Nuitee
P
Peter • extended_group • at
8
2026-09-18 • via Nuitee
G
Georgina • couple • gb
8
2026-09-17 • via Nuitee
D
David • solo_traveller • gb
7
2026-09-16 • via Nuitee
W
William • solo_traveller • gb
10
York break.
Pros:

Very clean hotel. Good location only 3 minutes drive to park and ride. Helpful and friendly staff.

2026-09-16 • via Nuitee
A
Ashish • family_with_children • gb
9
Pros:

The room was clean and the break fast was good.

2026-09-16 • via Nuitee
S
Shirley • couple • gb
10
2026-09-15 • via Nuitee
V
Vicky • family_with_children • gb
8
Pros:

It was nice and easy to find

Cons:

The room had a bit of a bad smell but opened the window and it was fine

2026-09-15 • via Nuitee
J
Jan • couple • gb
5
Very disappointing as I have stayed here before and it seems to have deteriorated.
Pros:

The location was great especially for the park and ride

Cons:

The breakfast was awful. The coffee machine dispensed warm tasteless coffee. The waitress couldn’t find the small pots in which to put marmalade so it had to be dispensed straight on to the plate which was very messy. What was really unforgivable was the dirty cutlery and plates which had baked on food from not being washed properly in the dishwasher.

2026-09-13 • via Nuitee
B
Banks • solo_traveller • gb
8
Good hotel, usual high standard.
Pros:

Room was good. Up to usual standard.

Cons:

Despite requesting a twin room, booking.com did not pass this information on. Thankfully the hotel were able to find us another room.

2026-09-13 • via Nuitee
K
kevin • solo_traveller • gb
4
Overpriced.
Pros:

The staff were friendly.and helpful.

Cons:

Very overpriced.
Far out of town.
No AC, just a heater that made the room smell of burnt hair.
Very soft mattress

2026-09-13 • via Nuitee
K
Ki Sing • solo_traveller • gb
8
如果自駕,是一個不錯的選擇。
Pros:

整潔舒服

Cons:

離市中心頗遠,沒有公共交通,出入不方便。

2026-09-12 • via Nuitee
K
Kevin • solo_traveller • gb
8
Pros:

Ideal location and a Toby Carvery right next door

2026-09-11 • via Nuitee
L
Linda • couple • us
10
Pros:

Breakfast

2026-09-11 • via Nuitee
E
Essien • solo_traveller • gb
8
2026-09-11 • via Nuitee
M
MARK • solo_traveller • gb
8
2026-09-09 • via Nuitee
M
Mark • solo_traveller • gb
8
Good stay, great breakfast and great staff.
Pros:

The property is well located.

Cons:

It was a bit noisy from the noise in the corridor. So perhaps better sound proofing.

2026-09-09 • via Nuitee
S
Stuart Reidy • solo_traveller • gb
10
Pros:

Staff were very friendly and helpful

Cons:

Tobys next door stopped food at 8pm we arrived 8.03 not knowing 8pm cut off and that 3 mins was the difference as they refused to serve us.

2026-09-08 • via Nuitee
M
Mark Böhm • solo_traveller • de
9
Pros:

Die Lage ist super.

Cons:

Loser Klodeckel

2026-09-07 • via Nuitee