Holiday Inn Express York by IHG

Hotels
•
Holiday Inn Express
8.3 (2801 reviews)
Malton Road , York , GB
+44 1904 438660

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Convenient location
Good value for money
Cons:
Noise from other guests
Limited breakfast options
Heater issues

Categories

Cleanliness
8.21
Clean rooms noted, though some issues with noise and heater.
Service
8.68
Friendly and helpful staff highlighted in multiple reviews.
Location
8.52
Convenient for visiting York, parking available.
Room Quality
7.97
Issues with room heater and noise from adjacent rooms noted.
Amenities
8.7
Basic amenities were adequate, but breakfast options limited.
Value for Money
8.46
Good value for the price according to multiple reviews.
Food and Beverage
7.71
Breakfast variety lacking, but quality of food was okay.
Overall Experience
8.18
Generally positive experiences, but some consistency issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:28

Property Description

Serene and Peaceful Setting in York

Located just 2.5 miles from York's city centre, our hotel offers a tranquil escape with convenient amenities for a relaxing stay.

Comfortable Rooms with Modern Amenities

Experience a cozy stay in our rooms equipped with a flat-screen TV, free WiFi, and tea/coffee facilities. Refresh in the bathroom with a power shower and hairdryer provided for your convenience.

Explore York's Attractions and Beyond

Immerse yourself in York's rich history by visiting popular sites like York Minster and the Castle Museum. Venture further to seaside towns like Scarborough and Whitby, all within an hour's drive from the hotel.

Book now to enjoy a peaceful retreat with easy access to both city attractions and scenic coastal destinations.

Important information:

When guests arrive at the property, the hotel will do their best to meet requirements for room and bed type preferences. However, please note that these are subject to availability and cannot be guaranteed.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LBA

Location

Guest Reviews

8.3
Based on 2801 reviews
Cleanliness: 8.21
Service: 8.68
Location: 8.52
Room Quality: 7.97
Amenities: 8.7
Value for Money: 8.46
Food and Beverage: 7.71
Overall Experience: 8.18
G
Guido • couple • gb
10
Perfect place to stay for one night
2026-10-17 • via Nuitee
D
Darren • couple • gb
10
Proper hotel with exellent staff.
Pros:

The staff are some of the best i have seen. Jaydene welcomed us and looked after us as soon as we walked in reception and we were very early . Her dad got us a room within half an hour. We got there at 9am. The breaky was execalent on both days. The cleaning team gave there all and the room was very clean. A very impressive hotel not the newest but clean and tidy and well run by all of the staff. Thank you all me and my wife will ne back.

Cons:

Nothing.

2026-10-15 • via Nuitee
A
Andre • extended_group • pt
9
2026-10-15 • via Nuitee
J
Janet • couple • gb
9
Very good stay
Pros:

Nice choice

Cons:

Scrambled egg we prefer fried

2026-10-14 • via Nuitee
A
Andrea • couple • gb
9
2026-10-14 • via Nuitee
D
Denise Caroline • couple • gb
10
Comfortable convience and staff
Pros:

Staff were so helpful and location was ideal

Cons:

Convinced

2026-10-14 • via Nuitee
C
Church • couple • gb
10
2026-10-14 • via Nuitee
M
michael • solo_traveller • gb
8
Pros:

Good location
Friendly staff
Peaceful

Cons:

Bed mattress was very uncomfortable woke worse than wen I went to bed

2026-10-13 • via Nuitee
P
Putu Ayu • extended_group • gb
10
2026-10-13 • via Nuitee
M
Marion • solo_traveller • au
9
2026-10-13 • via Nuitee
C
Church • couple • gb
10
2026-10-13 • via Nuitee
J
Jean • solo_traveller • gb
8
2026-10-12 • via Nuitee
A
Andrew • family_with_children • gb
9
Pros:

Great breakfast

2026-10-12 • via Nuitee
M
Mark • solo_traveller • gb
10
Great stay
Pros:

Everything especially the staff, very friendly

Cons:

Nothing

2026-10-12 • via Nuitee
C
Cath • family_with_children • gb
8
Pros:

The staff, room and breakfast choice great

Cons:

Blue badge parking not available, I appreciate it’s first come first serve but out of 3 only one had a badge. It would be great if you had to log your registration with reception if you are using one as this may put anyone who just can’t be bothered walking that extra 100yrds
It was a struggle and it would put me off booking again

2026-10-12 • via Nuitee
P
Phillip • solo_traveller • gb
10
Great couple nights
Pros:

Nothing was too much trouble. Staff were very polite and helpful.

Cons:

A choice of smoked bacon as well as plain bacon would have been nice.

2026-10-12 • via Nuitee
M
Michael • couple • gb
10
very good. couldn't fault it.
Pros:

breakfast very good. The staff were very good.

Cons:

The Sat nav address did'nt work. Had to go to the Toby Carvery next door's website to get to the hotel.

2026-10-12 • via Nuitee
J
John • solo_traveller • gb
9
Cons:

Poor reception with TV programmes

2026-10-11 • via Nuitee
R
Richard • couple • th
3
Never again.
Pros:

Breakfast very poor.

Cons:

Very poor quality hotel. The price ridiculously high for very poor facilities.

2026-10-11 • via Nuitee
G
Gough • solo_traveller • gb
6
Pros:

The breakfast was amazing, the staff worked very professionally to keep everything clean and topped up and checking if the could help you

Cons:

We found the tv was very poor, every channel you could watch was 1 hour behind the schedule. Plus 50 percent of the channels did not work.

2026-10-11 • via Nuitee