Holiday Inn Express San Diego - Sorrento Valley by IHG

Hotels
Holiday Inn Express
9 (318 reviews)
5925 Lusk Boulevard , Sorrento , us

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean and comfortable
Friendly staff
Cons:
Limited dining options
Slow breakfast service

Categories

Cleanliness
9.25
Multiple reviews emphasized very clean property with no complaints.
Service
9.25
Friendly staff noted in several reviews, contributing positively to overall experience.
Location
8.75
Convenient location mentioned, but some concerns about limited dining options.
Room Quality
9.25
The rooms were described as clean and comfortable, exceeding expectations.
Amenities
8.75
Amenities were generally good, though some wished for an on-site restaurant.
Value for Money
9.25
Guests felt the quality received was excellent for the reasonable price.
Food and Beverage
8.25
Breakfast was positively reviewed but noted slow service in one instance.
Overall Experience
9.25
Overall positive experiences shared by many guests, highly recommending the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:37

Property Description

Modern Rooms with Amenities
The Holiday Inn Express San Diego - Sorrento Valley features modern rooms with free Wi-Fi, work desks, cable TV, and coffee/tea facilities for your convenience.

Leisure and Wellness Facilities
Enjoy the outdoor pool, fitness room, and whirlpool during your stay at the hotel. Relax and unwind with the available leisure amenities.

Convenient Location for Exploring
Located near Sorrento and San Diego, this hotel offers easy access to Legoland California and Pacific Beach, making it an ideal choice for travelers looking to explore the area.

Book your stay at Holiday Inn Express San Diego - Sorrento Valley now for a relaxing and convenient experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SAN

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 318 reviews
Cleanliness: 9.25
Service: 9.25
Location: 8.75
Room Quality: 9.25
Amenities: 8.75
Value for Money: 9.25
Food and Beverage: 8.25
Overall Experience: 9.25
D
Dennis family_with_children nl
8
Greal location and good value for money with friendly staff
Pros:

Location, perfect place to explore the wider San Diego area

Cons:

Cleaning of the room, in particular the replenishment of the towels, needed to go to reception every day to get enough towels for the family

2026-07-14 via Nuitee
C
Crowl couple us
8
2026-06-30 via Nuitee
C
claire extended_group us
10
this is the best hotel for me.
Pros:

The staff are helpful and the room was clean that’s why we always choose to stay at this hotel whenever we visit our daughter at UCSD.

Cons:

none

2026-06-29 via Nuitee
V
Valeria extended_group us
1
Terrible experience.
Cons:

Worst experience with lost and found service. I left my makeup bag in my room during checkout on June 2. Staff found it and I gave my mailing address to TWO different employees with clear instructions to ship it to me. It is now June 29th and I have received NOTHING. No phone call, no email, no tracking number, no apology. I have called multiple times and the manager never calls back. This is complete negligence. Do not trust them with your belongings. Unacceptable service

2026-06-29 via Nuitee
M
Marc extended_group us
10
Pleasant and very comfortable. This is our favorite hotel when we are visiting our daughter at UCSD.
Pros:

Very clean and friendly staff

Cons:

none

2026-06-05 via Nuitee
P
Patricia solo_traveller us
9
2026-05-26 via Nuitee
D
Dorothea solo_traveller gh
8
overall, stay was very good
Pros:

location good. more variety with breakfast next time

Cons:

There was no assistance with luggage to my room during check-in. No complimentary water in my room

2026-05-09 via Nuitee
R
Ryan extended_group us
8
2026-04-29 via Nuitee
T
Tucker family_with_children us
7
Pros:

Everything was nice.

Cons:

No nice restaurants within walking distance.

2026-04-06 via Nuitee
J
Jennifer couple us
10
2026-04-03 via Nuitee
A
Angelica couple us
10
Very comfortable
Pros:

In a good location and very clean

Cons:

Ice machine didn’t work

2026-03-26 via Nuitee
R
Ramon couple mx
10
Relajante
Pros:

La ubicación y que había un starbucks en frente

Cons:

El aire acondicionado

2026-03-20 via Nuitee
K
Kristina family_with_children us
10
Great place to stay, with excellent breakfast and service.
Pros:

Great breakfast, plenty of really tasty options for all my family members.
Beds were comfortable. Room was nicely designed.

Cons:

It was strange that the two beds were full size, not queen. However, we made it work, and we all slept well.

2026-03-16 via Nuitee
A
Alfredo couple us
10
2026-03-16 via Nuitee
E
Edward solo_traveller us
9
2026-03-08 via Nuitee
E
Elizabeth family_with_children us
9
Pros:

Beds were very comfortable. Breakfast was good. Easy parking.

Cons:

N/A

2026-03-02 via Nuitee
J
James couple us
8
Cons:

The Thermastate wouldn't stay cool. It kept going to heat.

2026-01-26 via Nuitee
S
Solomon solo_traveller au
8
Pros:

Clean easy to utilize

2026-01-20 via Nuitee
Z
Zimtblüte family_with_children de
8
Cons:

Fenster lässt sich nicht öffnen
Das Bett ist sehr unbequem und super weich.
Wir hatten KingSize gebucht aber nur ein normales Doppelbett bekommen
Es ist ziemlich hellhörig

2026-01-19 via Nuitee
H
Hamilton solo_traveller us
6
If it weren’t for the noise that wouldn’t stop coming out of the bathroom vent, it would have been a good stay.
Pros:

It was clean.

Cons:

No current connections for new charging cables. They only have old USB connections.

My room was also plagued by a noise coming from one of the bathroom vents. I couldn’t sleep.

2026-01-19 via Nuitee