Quality Inn & Suites San Antonio Airport - Stone Oak

Hotels
•
Holiday Inn Express
7.3 (423 reviews)
16315 San Pedro Avenue (281 North) , San Antonio , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly staff
Good location
Cons:
Dirty sheets and towels
Broken amenities
Lack of maintenance

Categories

Cleanliness
6.28
Multiple guests mentioned dirty sheets, stained towels, and unclean bathrooms.
Service
8.25
The staff was welcoming and friendly, providing a standard level of service.
Location
8.29
Convenient location close to necessary destinations, though access noted as steep.
Room Quality
6.74
Condition of the rooms raised concerns, with reports of worn furniture and general disrepair.
Amenities
5.77
Fitness equipment and other amenities were outdated or inadequate.
Value for Money
8.23
Considered good value for the price, although some amenities need improvement.
Food and Beverage
7.28
Breakfast received positive remarks, but uncertainty about quality due to poor conditions.
Overall Experience
7.55
A mixed experience with some guests having positive stays while others expressed significant dissatisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:45

Property Description

Convenient Location
Located in San Antonio, Texas, the Holiday Inn Express Hotel & Suites is just minutes away from the airport and downtown attractions, making it a perfect choice for both leisure and business travelers.

Relaxing Amenities
Guests can unwind in the outdoor pool, hot tub, and sauna, or maintain their fitness routine in the on-site fitness center. The 24-hour business center is ideal for those needing to catch up on work.

Comfortable Accommodations
Each guestroom at the San Antonio Airport North Holiday Inn Express is equipped with a refrigerator, microwave, and in-room coffeemaker, providing the convenience and comfort needed for a pleasant stay.

Book now to experience a relaxing and convenient stay at the Holiday Inn Express Hotel & Suites San Antonio - Airport North.

Important information:

Please note that up to 2 children stay free when sharing a room with up to 2 adults. Subject to maximum room occupancy restrictions.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.3
Based on 423 reviews
Cleanliness: 6.28
Service: 8.25
Location: 8.29
Room Quality: 6.74
Amenities: 5.77
Value for Money: 8.23
Food and Beverage: 7.28
Overall Experience: 7.55
R
Ricardo • couple • us
8
Pros:

Close to the highway

Cons:

Very limited breakfast.

2026-06-02 • via Nuitee
M
Micheal • solo_traveller • us
5
Decent for 1 night
Cons:

I rented a king suite with sofa but the first room I was given was a double bed. I went back to the desk and told them and was given a different room. The second room was not the suite but I was tired from the trip and didn't feel like going back down again to the desk. The breakfast was not good. There was cold sausage, waterdown juice, and stale cereal.

2026-05-03 • via Nuitee
S
shwetali • couple • us
10
Pros:

Beautiful

2026-04-30 • via Nuitee
J
Jose • couple • us
10
2026-04-25 • via Nuitee
J
Job • couple • us
9
Pros:

Clean

2026-04-21 • via Nuitee
E
Erick Yohanit • couple • us
8
2026-04-19 • via Nuitee
A
Alvaro • solo_traveller • us
1
The room was old and disgusting.
Pros:

Nothing

Cons:

Nothing

2026-04-18 • via Nuitee
J
jacob • solo_traveller • us
1
rude staff
Cons:

i didnt like gettin cussed out by housekeeping and by GM. i stayed there for weeks and was treated bad

2026-04-17 • via Nuitee
J
Jose • couple • us
5
2026-04-17 • via Nuitee
J
jose • couple • us
4
2026-04-13 • via Nuitee
S
Stephanie • solo_traveller • us
5
Pros:

Good location and nice staff.

Cons:

The breakfast was very limited.

2026-04-11 • via Nuitee
T
Theresa • family_with_children • us
6
This was fine for a short stay, good price, but not sparkling clean
Pros:

Good location

Cons:

This is an older property so it has a decent amount of wear and tear.

2026-04-06 • via Nuitee
S
S • solo_traveller • us
4
Pros:

Bed was comfy and clean

Cons:

Really overwhelming smell of cleaner in the lobby

2026-03-24 • via Nuitee
M
Modesto • couple • us
10
Gracias por su servicio
Pros:

Muy bien

Cons:

Todo muy bien

2026-03-23 • via Nuitee
S
savannah • couple • us
5
2026-03-23 • via Nuitee
A
Arash • couple • us
10
2026-03-22 • via Nuitee
K
Kathryn • family_with_children • us
5
Just not great not going back
Pros:

Sleep good big room good location

Cons:

The hot tub and pool for the kids was not available for my family hot tub doesn’t work not clean food poor and roaches int the so called breakfast was located in the stem well too not cool

2026-03-18 • via Nuitee
L
Lambert • couple • us
3
Pros:

Location

Cons:

They had big an rude service

2026-03-15 • via Nuitee
R
Ricardo • couple • us
4
2026-03-15 • via Nuitee
A
Arash • couple • us
7
2026-02-24 • via Nuitee