Sheraton Hotel Newfoundland

Hotels
•
Sheraton
8.4 (470 reviews)
115 Cavendish Square , St. John's , ca

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Dirty windows
Poor breakfast quality

Categories

Cleanliness
8.04
Some guests found cleanliness satisfactory but noted issues with dated decor and dirty windows.
Service
9.51
Staff at the front desk were reported as lovely and accommodating, contributing positively to the experience.
Location
9.55
The hotel is in a great location, ideal for touring and with a beautiful view.
Room Quality
8.5
Rooms were comfortable but some reviews noted outdated aspects and cold temperatures.
Amenities
7.53
Amenities included a swimming pool and gym, but some areas were reported as rundown.
Value for Money
7.99
While some found it overpriced for the experience, others noted views made it worthwhile.
Food and Beverage
7.04
Breakfast was reported as lacking variety and quality was below expectations.
Overall Experience
9.01
Despite some reported issues, guests generally enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:47

Property Description

Luxurious Downtown Hotel with Stunning Views

Indulgent Amenities: Enjoy the convenience of an indoor pool, free WiFi, and on-site parking at our downtown St. John’s hotel. Relax in rooms offering picturesque views of the city or harbour, complete with essential amenities like a TV and coffee maker.

Culinary Delights: Delight your taste buds at Oppidan, our on-site restaurant serving fresh local cuisine with breathtaking harbour views through wall-to-wall windows. Unwind at the full bar for a perfect evening.

Convenience at Your Fingertips: Stay fit at the fitness center, take care of work at the business facilities, or explore the area with assistance from the tour desk and concierge services. Book now to experience the best of St. John’s at our hotel!

Important information:

Pre-paid credit cards and debit cards cannot be used to guarantee a reservation. A credit card is required when booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 15 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in all areas and costs CAD 4.95 per 24 hours.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 470 reviews
Cleanliness: 8.04
Service: 9.51
Location: 9.55
Room Quality: 8.5
Amenities: 7.53
Value for Money: 7.99
Food and Beverage: 7.04
Overall Experience: 9.01
S
ScubagirlToronto • Friends getaway • Vineland, Lincoln, Ontario
8
Well situated and comfortable.
Pros:

This hotel is very well situated and well appointed. The beds are very comfortable and the rooms spacious. There is a pool, hot tub, gym, restaurant and parking on site. The staff are helpful and friendly. Although a mix of people, it seems primarily a business and conference hotel.

2026-06-12 • via Tripadvisor
A
Alain • couple • pm
8
Comme on s’y attendait
Pros:

Situation géographique, grand parking

Cons:

Des vrais tasses, pas des gobelets en cartons

2026-05-30 • via Nuitee
H
Helen • couple • ie
4
Thought we could have been looked after better
Cons:

We were overcharged for a late check out very disappointed

2026-05-29 • via Nuitee
S
Sonya • couple • us
9
2026-05-28 • via Nuitee
P
Pierre • couple • ca
9
2026-05-26 • via Nuitee
M
Matthew • solo_traveller • ie
8
Pros:

Excellent facilities on site (pool, gym, changing room + saunas). Parking on site

Very close to downtown St Johns (10-15 min walk).

Great views of the harbour and town

Nice bar and lounge area to relax in

2026-05-23 • via Nuitee
T
Tony • family_with_children • ca
5
2026-05-23 • via Nuitee
E
emmaalexandra2018 • Business • Toronto, Ontario
6
Great staff, location but the hotel needs updating badly.
Pros:

The location and view were great, staff were very helpful and friendly. However the hotel is dated and run down. Faucets were broken and unsecured in both rooms we stayed in, moulding was falling off of the closet doors, the chair in each room were filthy and stained and there is no ventilation in the washrooms so every time we showered the windows would fog up, this also likely explains the musty smell of the room.

2026-05-09 • via Tripadvisor
M
Mary • couple • ca
8
Pros:

Everything was good...

Cons:

Paying for parking when your staying in the hotel

2026-05-05 • via Nuitee
S
Sooji • family_with_children • ca
8
Pros:

Some staff were rude - food was ok

2026-04-20 • via Nuitee
W
Walsh • couple • ca
9
Accomodating... easy check in/out with a clean and comfortable room
Cons:

Fee for parking is high!

2026-04-20 • via Nuitee
A
Amy • couple • ca
9
2026-04-16 • via Nuitee
C
Chris • extended_group • ca
9
2026-04-02 • via Nuitee
M
Melissa • family_with_children • ca
10
2026-04-01 • via Nuitee
H
Hincke • solo_traveller • pl
8
2026-03-24 • via Nuitee
C
Carol • solo_traveller • ca
8
2026-03-17 • via Nuitee
L
Lycel • family_with_children • ca
10
2026-03-09 • via Nuitee
H
Helen • solo_traveller • ca
7
Over all, good
Pros:

Very good

Cons:

The parking lot wasnt maintained well. A lot of ice where you park so very dangerous

2026-03-09 • via Nuitee
V
vingre • Business • London, England
6
An uwelcoming and outdated business hotel
Pros:

I spent two nights at the Sheraton Hotel Newfoundland in St John's on a business trip to Canada 🇨🇦. The location is very good, close to the city centre, the Jelly Bean tourist attraction and the George Street bars. There is also a large parking area around the hotel. These are clearly the hotel's strongest points as on many other grounds it disappoints. Despite renovation efforts the rooms and the common areas look outdated. Modern touches were applied here and there in the rooms or in the lobby (e.g., front desk furniture) but overall the hotel remains stuck in the 80's. More annoying was that during my whole stay I was unable to properly connect to Internet and get access to my personal and business messages. I mentioned the issue at the front desk but with no result. The service could also be improved from a very slow - it took ages for the employee to manually fill in the breakfast vouchers, a very clunky process - and almost unfriendly check-in to the lackadaisical breakfast service. The breakfast was also mediocre. No fresh fruit juice, cappuccinos and expressos as extras, no brown bread. All breakfast options were displayed in an unattractive way in a tiny room at the end of the restaurant. I definitely recommend to look for other hotel options in St John's as there are too many negative points associated with Sheraton Hotel Newfoundland.

2026-03-05 • via Tripadvisor
A
Aurore • family_with_children • pm
8
2026-02-27 • via Nuitee