Sheraton Hotel Newfoundland

Hotels
Sheraton
8.4 (476 reviews)
115 Cavendish Square , St. John's , ca

Children allowed
Pets allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Dirty windows
Poor breakfast quality

Categories

Cleanliness
8.04
Some guests found cleanliness satisfactory but noted issues with dated decor and dirty windows.
Service
9.51
Staff at the front desk were reported as lovely and accommodating, contributing positively to the experience.
Location
9.55
The hotel is in a great location, ideal for touring and with a beautiful view.
Room Quality
8.5
Rooms were comfortable but some reviews noted outdated aspects and cold temperatures.
Amenities
7.53
Amenities included a swimming pool and gym, but some areas were reported as rundown.
Value for Money
7.99
While some found it overpriced for the experience, others noted views made it worthwhile.
Food and Beverage
7.04
Breakfast was reported as lacking variety and quality was below expectations.
Overall Experience
9.01
Despite some reported issues, guests generally enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:47

Property Description

Luxurious Downtown Hotel with Stunning Views

Indulgent Amenities: Enjoy the convenience of an indoor pool, free WiFi, and on-site parking at our downtown St. John’s hotel. Relax in rooms offering picturesque views of the city or harbour, complete with essential amenities like a TV and coffee maker.

Culinary Delights: Delight your taste buds at Oppidan, our on-site restaurant serving fresh local cuisine with breathtaking harbour views through wall-to-wall windows. Unwind at the full bar for a perfect evening.

Convenience at Your Fingertips: Stay fit at the fitness center, take care of work at the business facilities, or explore the area with assistance from the tour desk and concierge services. Book now to experience the best of St. John’s at our hotel!

Important information:

Pre-paid credit cards and debit cards cannot be used to guarantee a reservation. A credit card is required when booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 15 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in all areas and costs CAD 4.95 per 24 hours.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 476 reviews
Cleanliness: 8.04
Service: 9.51
Location: 9.55
Room Quality: 8.5
Amenities: 7.53
Value for Money: 7.99
Food and Beverage: 7.04
Overall Experience: 9.01
L
Lisa couple ca
8
Pretty good.
Pros:

Clean, comfortable

Cons:

No info/help with parking lot -how to use/enter etc/devices.
Breakfast-table was not clean, no acknowledgement -slow service, buffet was pretty much empty - no refilling happening

2026-07-26 via Nuitee
S
Sophie couple fr
10
2026-07-15 via Nuitee
M
MrPhileasF Couples London, England
8
Close to sightseeing, harbour and downtown
Pros:

Sheraton St. John's is located in downtown St. John's and a 15-minute drive from the airport, YYT. The hotel is in the Signal Hill area, close to sights, bars and restaurants. The restaurant and bar is on the lobby level with the reception desk, and on the lower level is the indoor pool, sauna and a good size gym. The club lounge is next to the reception and has all day drinks in addition to breakfast and evening food between 5pm and 7pm. The rooms are nice and well planned for both business and leisure travellers, and the corner rooms offers both space and nice harbour views. Parking is C$25 per day, however there is on street parking just outside the hotel if you prefer to spend less! Parking is controlled 8-18 Monday to Friday and max 4 hours, but if you change street, then you pay only C$12 a day. Overall a nice hotel for exploring St. John's.

2026-07-10 via Tripadvisor
G
gerryc387 Couples Spaniard's Bay, Newfoundland, Newfoundland and Labrador
2
Over Rated
Pros:

This hotel is over rated and over priced. Spend your money elsewhere. The rooms are very ordinary, what you would expect at a Holiday Inn for lot less money. I do not recommend this place and needless to say will not be back. Far too expensive with very poor accommodation and service.

2026-07-10 via Tripadvisor
V
Valerie couple ca
9
Hotel met our expectations
Pros:

I liked the location, great large, spacious room, the best comfy king bed.

2026-07-10 via Nuitee
W
woodroww794 Couples Toronto, Ontario
8
The Harbour View was nice
Pros:

The hotel sits at the opposite end of downtown from George St which might be a good thing as it's pretty sketchy down there. Duckworth St was not much better. It's close to Signal Hill which was nice.

The room was clean and well maintained.

We had a Harbour View room and that was the bonus of staying here. I enjoyed watching some ship come in early morning before we set out.

We stayed two night before heading up to Bonavista and planned to stay here again for a couple of nights on our way back. We wanted to add an extra night to our stay but Marriot decided to increase the original booked night by $85 as well as the extra night. The property didn't change in the three days we were gone. Greed. We cancelled and stayed elsewhere.

2026-07-08 via Tripadvisor
S
stevef567 Couples Jackson, Alabama
8
Only hotel in St. John with concierge lounge and view from room of the bay
Pros:

The concierge lounge has a good breakfast with scrambled eggs and bacon and sausage with pastries. In the evening they have two hot items from 5-7 PM. The concierge lounge is located on the main floor. Limited snacks but plenty of colas. AC good. Overall, good gym with 24 hour access and a nice indoor pool. Easy walking access to the downtown areas. If you get a room with a view, it has a great overlook of the bay. Good friendly staff.

2026-07-05 via Tripadvisor
H
Homenuck couple ca
10
Great choice
Pros:

Beautiful, clean well maintained hotel with great views, Fantastic friendly staff...great room with water view, comfortable bed and large size tv for viewing FIFA games. Excellent buffet breakfast.

Cons:

Everything was just right for us.

2026-06-28 via Nuitee
L
Lidiya couple ca
10
Pros:

Nice

Cons:

I like it all

2026-06-22 via Nuitee
H
Heather extended_group ca
9
Would definitely stay at the Sheraton St. John's again.
Pros:

The staff in particular are fantastic at this location. Kind, friendly, accommodating, and very responsive. Any questions were immediately answered and further information was provided (sometimes you don't know the right questions to ask) - staff were knowledgeable and as mentioned, responsive.

Cons:

The two things I didn't like are only because they weren't to my personal taste in that I found the bed too soft and the pillows to flat. I don't think these are items of any concern to any other traveller.

2026-06-22 via Nuitee
S
ScubagirlToronto Friends getaway Vineland, Lincoln, Ontario
8
Well situated and comfortable.
Pros:

This hotel is very well situated and well appointed. The beds are very comfortable and the rooms spacious. There is a pool, hot tub, gym, restaurant and parking on site. The staff are helpful and friendly. Although a mix of people, it seems primarily a business and conference hotel.

2026-06-12 via Tripadvisor
A
Alain couple pm
8
Comme on s’y attendait
Pros:

Situation géographique, grand parking

Cons:

Des vrais tasses, pas des gobelets en cartons

2026-05-30 via Nuitee
H
Helen couple ie
4
Thought we could have been looked after better
Cons:

We were overcharged for a late check out very disappointed

2026-05-29 via Nuitee
S
Sonya couple us
9
2026-05-28 via Nuitee
P
Pierre couple ca
9
2026-05-26 via Nuitee
T
Tony family_with_children ca
5
2026-05-23 via Nuitee
M
Matthew solo_traveller ie
8
Pros:

Excellent facilities on site (pool, gym, changing room + saunas). Parking on site

Very close to downtown St Johns (10-15 min walk).

Great views of the harbour and town

Nice bar and lounge area to relax in

2026-05-23 via Nuitee
E
emmaalexandra2018 Business Toronto, Ontario
6
Great staff, location but the hotel needs updating badly.
Pros:

The location and view were great, staff were very helpful and friendly. However the hotel is dated and run down. Faucets were broken and unsecured in both rooms we stayed in, moulding was falling off of the closet doors, the chair in each room were filthy and stained and there is no ventilation in the washrooms so every time we showered the windows would fog up, this also likely explains the musty smell of the room.

2026-05-09 via Tripadvisor
M
Mary couple ca
8
Pros:

Everything was good...

Cons:

Paying for parking when your staying in the hotel

2026-05-05 via Nuitee
S
Sooji family_with_children ca
8
Pros:

Some staff were rude - food was ok

2026-04-20 via Nuitee