Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Cons:
High price
Limited amenities

Categories

Cleanliness
9
Generally clean with some reviews highlighting the cleanliness.
Service
9.5
Service received high praise, described as friendly and attentive.
Location
10
Location is repeatedly noted as excellent, close to attractions.
Room Quality
8.5
Room quality was mixed, with some complaints regarding size and soundproofing.
Amenities
8.5
Amenities are adequate but could improve, particularly in value for money.
Value for Money
8
Some guests felt the hotel was overpriced given the amenities.
Food and Beverage
9
No complaints noted, with some appreciation for food quality.
Overall Experience
9.5
Positive overall experience with many guests expressing satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 07:17

Property Description

Stunning Heritage Property with River Views

Luxurious Accommodations: The European-style rooms at Fairmont Le Chateau Frontenac are elegantly designed and equipped with modern amenities such as cable TV, coffee maker, ironing facilities, and air conditioning.

Relaxation and Recreation: Guests can unwind and rejuvenate at the indoor pool, hot tub, and steam rooms. Stay active at the fitness room or indulge in pampering treatments at the on-site Spa du Château.

Convenient Location: Located near Montmorency National Park, guests can explore the nearby attractions like Notre Dame Cathedral and the Citadel of Quebec within walking distance.

Book your stay at Fairmont Le Chateau Frontenac for a truly unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YQB

Location

Property Video

Guest Reviews

9
Based on 3958 reviews
Cleanliness: 9
Service: 9.5
Location: 10
Room Quality: 8.5
Amenities: 8.5
Value for Money: 8
Food and Beverage: 9
Overall Experience: 9.5
S
Serge • solo_traveller • ch
5
2026-10-31 • via Nuitee
S
Serge • couple • ch
5
Disappointing
Pros:

Location

Cons:

Terrible WIFI connection in the rooms. Inflexible staff at restaurants and club lounges.
Overrun by older cruise passengers. Long waiting times at restaurants and bars.

2026-10-31 • via Nuitee
B
Brian • couple • us
7
Excellent and historic hotel with friendly staff, but falls short of 5 star rating.
Pros:

Well appointed rooms, kept very clean by service staff. All staff was friendly and helpful. Beautiful historic building, centrally located.

Cons:

A few weeks prior to our trip, we upgraded to Fairmont Gold. We were told ahead of time that our room was guaranteed to be available at 4pm. We arrived at 4:15pm, stood in line at the concierge desk for 10 minutes, then were told to wait in the lounge while our room was completed. After another 15 minutes, we were finally assigned a room. However, we quickly learned that this room was directly opposite the elevators. We immediately declined this room. Then another concierge found us another room a few doors down from the elevator. Very poor way to start our stay. The breakfast service was also very crowded. We were assigned seating on a sofa with a coffee table, where we (a pair of seniors) either had to hunch way over to eat or balance our plates and cups on our knees. This was not a 5 star experience. The early evening appetizer session was also crowded, but by this time we had learned to say "no" to the subpar seating arrangements. These unfortunate aspects of our stay colored our overall perception of our few days at the Chateau Frontenac.

2026-10-30 • via Nuitee
M
Michael • couple • us
10
2026-10-30 • via Nuitee
S
Sharon • solo_traveller • us
10
Would stay here again.
Pros:

All the places I wanted to see were close to the hotel. The hotel staff were all super friendly and it felt safe.

2026-10-30 • via Nuitee
H
Hyerang • couple • ca
10
2026-10-30 • via Nuitee
J
Jiawei • family_with_children • us
5
性价比不高 住一晚就够了
2026-10-29 • via Nuitee
V
Virginia • family_with_children • cr
10
Hotel excelente, experiencia inolvidable
Pros:

La calidad del hotel es excelente en todos sus aspectos: el lugar en sí mismo es muy hermoso, el personal es muy amable, la calidad de la comida y la comodidad de sus habitaciones. Además, está situado estratégicamente, permitiendo vistas hermosas de la ciudad y facilitando su recorrido.
Fue una experiencia inolvidable.

2026-10-28 • via Nuitee
L
Lara • family_with_children • ca
10
A unique hotel with exceptional staff
Pros:

Incredible property in the heart of Old Quebec

Cons:

Nothing!

2026-10-27 • via Nuitee
G
Gino Morosin • family_with_children • ca
9
2026-10-26 • via Nuitee
S
Safa • solo_traveller • ca
3
Cons:

Très mauvais rapport qualité prix

2026-10-26 • via Nuitee
M
Massimiliano • couple • us
7
Iconic with a great location, but overpriced for the experience delivered.
Pros:

the location is the best you can get in QC and this hotel is a true icon.

Cons:

The check-in process was unnecessarily long and frustrating. The staff member handling my check-in disappeared with my documents for over 10 minutes without providing any explanation, leaving me waiting at the counter without knowing what was happening. When she eventually returned, I was given a room but she provided an explanation that was unclear and confusing.
Very poor WIFI connection

2026-10-26 • via Nuitee
C
Carlos • couple • ca
10
2026-10-26 • via Nuitee
C
Catriona • couple • us
10
The perfect Fall getaway - with history!
Pros:

The sheer grandeur, presentation and location. Plus it’s steeped in history!

Cons:

Hard to find a fault. The Chateau has everything.

2026-10-25 • via Nuitee
M
Monic Roy • extended_group • ca
10
Pros:

Beauty of the place, the free visit of the Castel and proximity of everything.

Cons:

Nothing

2026-10-23 • via Nuitee
E
Enid • couple • us
7
2026-10-22 • via Nuitee
J
Jeanelle • couple • us
9
2026-10-21 • via Nuitee
T
Traci • solo_traveller • us
7
2026-10-21 • via Nuitee
N
Nick • couple • gb
10
2026-10-20 • via Nuitee
J
Jonathan • extended_group • fr
10
Pros:

Personnel vraiment au top

2026-10-20 • via Nuitee