Fairmont Royal York Hotel

Hotels
•
Fairmont Hotels & Resorts
8.4 (5320 reviews)
100 Front Street West , Toronto , ca
+1 416-368-2511

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location (opposite Union Station, near CN Tower and aquarium)
Friendly, accommodating and exemplary staff (front desk, housekeeping, bartenders)
Beautiful, grand historic property with comfortable lounges
Added in-room WiFi and indoor parking noted
Cleanliness and housekeeping praised by multiple guests
Cons:
Rooms feel outdated: old decor, small bathrooms and need renovation
Perceived poor value / high price and unexpected fees
Noise issues: elevator gears, subway/outside noise and occasional thin soundproofing
Room service slow and poor value (long wait times)
Understaffing reported: long reception lines and absent bellhops at times
Accessibility concerns at entrance (stairs, no ramp) and some rooms lacked safes

Categories

Cleanliness
8.8
Generally positive mentions of cleanliness and housekeeping; guests noted clean rooms and helpful housekeeping staff.
Service
9.2
Mostly praised — staff were accommodating (handled a fire alarm professionally), front desk and bartenders received strong praise — but some reports of understaffing, long reception lines and missing bellhop assistance.
Location
9.8
Consistently praised as excellent — opposite Union Station and close to CN Tower and aquarium; very convenient for travel and events.
Room Quality
7.2
Mixed to negative: multiple guests noted outdated decor, small bathrooms, need for renovation, elevator/subway noise and older TVs.
Amenities
8.6
Good lounges, added in-room WiFi and indoor parking were appreciated; some issues with slow room service and limited a la carte breakfast options.
Value for Money
7
Several guests felt the hotel was overpriced, mentioned unexpected fees/taxes and poor perceived value for the room rate.
Food and Beverage
7.6
Mixed feedback: some praised the restaurants and food, while others reported limited breakfast choices and slow/poor-value room service.
Overall Experience
9
Generally a comfortable and enjoyable stay at an iconic historic hotel with strong location and service, despite noise, some outdated rooms and value concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-09 07:08

Property Description

Luxurious Amenities and Convenient Location

Skylit Indoor Pool and Gourmet Dining

Indulge in relaxation at the skylit indoor pool and savor culinary delights at the hotel's three dining options.

Historic Charm and Modern Comforts

Experience the perfect blend of historic charm and modern comforts in the spacious rooms featuring designer bath toiletries and high-end amenities.

Exceptional Services and Dining Experiences

From the concierge desk and business center to the unique dining venues, every detail is meticulously curated to ensure a memorable stay.

Experience luxury and convenience at Fairmont Royal York - book now for an unforgettable stay!

Important information:

The fitness center, change rooms, steam rooms and saunas will still be in operation during this time.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYZ

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 70 per day.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and costs CAD 15.76 per 24 hours.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.4
Based on 5320 reviews
Cleanliness: 8.8
Service: 9.2
Location: 9.8
Room Quality: 7.2
Amenities: 8.6
Value for Money: 7
Food and Beverage: 7.6
Overall Experience: 9
C
Carlo • couple • us
10
2026-07-25 • via Nuitee
B
Bhavna • family_with_children • ca
10
2026-07-24 • via Nuitee
A
Arthi • solo_traveller • ca
10
2026-07-23 • via Nuitee
N
Nina • family_with_children • ca
5
Pros:

Location close to the train to the airport.

Cons:

We have stayed here many times and this time we were put on the other side of the building. We had many bags and backpacks as we were back from international travel that we had to carry a long way underneath to get to the other elevators.

2026-07-22 • via Nuitee
U
Uri • couple • il
10
Pros:

מלון יוקרתי שעמד בכל הצפיות , מיקום מעולה

2026-07-22 • via Nuitee
M
Masato • solo_traveller • jp
4
他のホテルでも良かったのかな
Pros:

ユニオン駅前なので、移動に便利

Cons:

宿泊料金が高額。
ホテルマップがなく館内移動は不便。
バスタブがなく、シャワーのみ。

2026-07-22 • via Nuitee
Y
YANGJAE • solo_traveller • kr
10
2026-07-21 • via Nuitee
J
José Tadeu • couple • br
9
Vale a pena
Pros:

Muito confortable

Cons:

Muito grande, corredores imensos

2026-07-21 • via Nuitee
T
Tito • solo_traveller • gb
10
2026-07-21 • via Nuitee
L
Lourdes • couple • us
5
2026-07-20 • via Nuitee
B
barbara • family_with_children • it
5
2026-07-20 • via Nuitee
R
Rosario • family_with_children • ca
9
2026-07-20 • via Nuitee
A
augustine • solo_traveller • ch
8
2026-07-20 • via Nuitee
F
Federico • family_with_children • it
9
2026-07-19 • via Nuitee
S
Stacey • couple • ca
10
Great Fairmont in the heart of downtown Toronto
Pros:

First class stay! Great service, room and facilities across from union station

Cons:

It felt a bit chaotic at check-in…. A lot of people, loud music, groups …. Great otherwise

2026-07-19 • via Nuitee
N
Nathalie • solo_traveller • ca
9
Pros:

Emplacement, confort lits

Cons:

Payer pour un frigo en surplus

2026-07-19 • via Nuitee
H
Hamid • solo_traveller • ca
6
2026-07-18 • via Nuitee
J
James Osei • extended_group • gh
8
Pros:

Kjempe godt

2026-07-17 • via Nuitee
J
James • couple • ca
8
Cons:

Construction

2026-07-17 • via Nuitee
L
Lina • family_with_children • co
8
2026-07-17 • via Nuitee