Amora Hotel Jamison Sydney

Hotels
8.4 (8092 reviews)
11 Jamison Street , Sydney , AU
+61 2 9696 2500

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent central location
Spacious rooms and good views
Friendly, helpful staff
Good breakfast with variety
Pool, bar and nightlife (live music)
Comfortable beds and room amenities
Cons:
Serious isolated cleanliness incidents (e.g., faecal matter, stained linens, mould)
Occasional rude staff and poor complaint handling
Spa/steam/sauna facilities dated or minimal
Expensive parking
Unclear minibar/water charges and extra fees
Poor coffee reported
AC/maintenance issues in some rooms
Netflix/pay-per-movie charges

Categories

Cleanliness
6
Mixed reports: several guests praised spacious, clean rooms and housekeeping, but there are serious isolated incidents (faecal matter in toilet, stained duvet and bathrobes, mould in grout) that significantly lower the cleanliness perception.
Service
9.5
Generally excellent — multiple mentions of friendly, helpful and outstanding staff and amazing customer service. A few isolated issues (rude receptionist, slow complaint response) were reported but overall service is a strong point.
Location
10
Consistently excellent: described as in the heart of Sydney with easy access to transport, attractions and dining — repeatedly highlighted as a major positive.
Room Quality
8.5
Rooms often described as spacious, comfortable, with good views, baths and comfortable beds; some negatives include A/C problems, small beds for families, stained items and occasional maintenance issues.
Amenities
9
Strong amenities overall — pool, bar with live music, restaurants, spa/sauna available. Some guests noted the spa/steam/sauna were minimal or in need of upgrades and there were smells/rusted components.
Value for Money
7
Mixed to below-expectation value: positives for location and facilities but complaints about expensive parking, unclear minibar/water charges and upgrade fees that some felt were not worth the price.
Food and Beverage
8
Generally positive breakfast feedback (plentiful, lots of choice) but isolated comments about average breakfast quality and poor coffee; bar and cocktails received praise.
Overall Experience
9.2
Mostly very positive experiences with comfortable stays, central location and returning guests, though marred for some by severe cleanliness and complaint-handling failures — overall sentiment remains strong.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:11

Property Description

Luxurious Accommodation and Wellness Facilities
This award-winning 5-star luxury hotel in the heart of Sydney offers stylish accommodation, along with an indoor heated swimming pool, sauna, Jacuzzi, steam room, day spa, and complimentary WiFi. Guests can indulge in ultimate relaxation and rejuvenation during their stay.

Convenient Central Location
Located in Sydney CBD, Amora Hotel Jamison Sydney is within walking distance to iconic landmarks such as Circular Quay, The Rocks, Barangaroo, and Sydney Opera House. With Wynyard train station just 300 metres away, the hotel is a prime choice for both business and leisure travelers.

Versatile Meeting Spaces and Dining Options
The hotel boasts 10 meeting spaces accommodating 4 to 370 people, ideal for conferences, seminars, or social events. Guests can also enjoy exquisite dining at the on-site restaurant and unwind at the bar after a productive day.

Experience luxury and convenience at Amora Hotel Jamison Sydney - book your stay now!

Important information:

Please note that there is a 1.9% charge when you pay with a credit card.

Upon arrival, all guests are required to provide a $100.00 per night bond on a valid credit card.

The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.

All guests must sign the property's Terms of Stay.

Please note that the Jamison Club Lounge evening drinks & canapés service will be hosted in the Jamison Club Lounge on Level 31 daily. Breakfast will be served in Croft Restaurant daily on Level 1.

Evening drinks and canapés are served daily from 5:30pm to 7:30pm, in addition to complimentary breakfast served Monday to Friday from 6:30am to 11:00am; Saturday to Sunday from 7:00am to 11:00am.

*Children 12 years and under are welcome in Jamison Club Lounge until 5:30pm.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Location

Guest Reviews

8.4
Based on 8092 reviews
Cleanliness: 6
Service: 9.5
Location: 10
Room Quality: 8.5
Amenities: 9
Value for Money: 7
Food and Beverage: 8
Overall Experience: 9.2
D
danfeng • extended_group • au
8
2026-11-01 • via Nuitee
M
Molly • couple • au
10
2026-10-31 • via Nuitee
R
Robyn • couple • au
10
2026-10-31 • via Nuitee
H
Helen • couple • au
9
2026-10-30 • via Nuitee
K
Kirsten • couple • au
8
2026-10-30 • via Nuitee
J
Jane • family_with_children • gb
10
Pros:

The hotel was lovely and situated in the heart of Sydney with access to all sites and facilities. The room was excellent and breakfast plentiful with lots of choice.

2026-10-29 • via Nuitee
H
Hutchinson • family_with_children • au
8
2026-10-29 • via Nuitee
N
Nicholas • solo_traveller • au
7
2026-10-28 • via Nuitee
S
Sarah • solo_traveller • au
10
2026-10-28 • via Nuitee
M
Marcela • solo_traveller • au
9
I’ll book it again for my next trip
2026-10-27 • via Nuitee
S
Steve • couple • au
10
2026-10-27 • via Nuitee
J
Jane • couple • au
9
2026-10-27 • via Nuitee
J
John • family_with_children • gb
10
2026-10-27 • via Nuitee
S
Sally • solo_traveller • au
6
Convenient, great pool
Pros:

Know what I am getting - convenient location. Spacious easy to work from

Cons:

I stay here every couple of weeks and it is like the hotel have no record of me ever being there

2026-10-27 • via Nuitee
G
Gail • solo_traveller • au
9
Pros:

Amazing customer service.
Lovely dining area.
Great location

2026-10-27 • via Nuitee
A
Alexander • solo_traveller • au
9
2026-10-26 • via Nuitee
N
Neil • couple • gb
8
Cons:

Breakfast was pretty average, poor quality coffee

2026-10-26 • via Nuitee
J
Josh • couple • au
1
Absolutely horrible. Worst hotel experience ever.
Pros:

The location

Cons:

Absolutely disgusting experience. I was initially given the wrong room, then moved to a room with faecal matter left in the toilet, a tap running and a shower covered in dirt and soap scum.

The duvet was stained, and the air conditioning didn’t work properly despite staff attending to it, leaving the room uncomfortably hot all night. For a hotel charging these prices and presenting itself as a quality property, the lack of basic cleanliness and comfort was appalling.

I’ve contacted management with photographic evidence and haven’t received a satisfactory response.

Easily the worst hotel experience I’ve ever had. Completely unacceptable and thoroughly disappointing.

2026-10-24 • via Nuitee
B
Blake • couple • au
8
2026-10-24 • via Nuitee
V
Valentina • family_with_children • ch
8
2026-10-23 • via Nuitee