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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Cycling
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Airport shuttle
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Safety deposit box
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Bar
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Car hire
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Sauna
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Dry cleaning
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Breakfast in the room
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Massage services
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Spa/wellness center
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Designated smoking area
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Allergy-free room
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Kid meals
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ATM/cash machine on site
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Electric vehicle charging station
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Indoor pool
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Public transport tickets
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Wine/champagne
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Airport drop off
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Airport pick up
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Fruits
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Steam room
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Fitness/spa locker rooms
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Visual aids: Braille
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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24-hour security
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Delivered food - securely covered
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Security alarm
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Walking tours
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Breakfast takeaway containers
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Key card access
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Bike tours
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Happy hour
Review Highlights
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Property Description
Luxurious Accommodation
The Ritz-Carlton, Budapest offers elegant rooms and suites with stunning views of Fashion Street or Elizabeth Park. Enjoy modern amenities like LCD satellite TV, air-conditioning, and marble bathrooms with separate bathtub and rain-shower.
Culinary Delights
Indulge in a rich breakfast at the Kupola Lounge, savor Brazilian cuisine at IPANEMA Brazilian Grill, and treat yourself to homemade cakes at Kaffee Wien. The on-site restaurant and bar offer a variety of dining and drinking options for guests to enjoy.
Relaxation and Wellness
Unwind at the Ritz-Carlton Spa with a range of treatments, hot tub, steam room, and swimming pool. Stay active at the 24-hour Fitness Center equipped with state-of-the-art facilities. The perfect retreat after exploring the nearby attractions of Budapest.
To experience luxury and comfort in the heart of Budapest, book your stay at The Ritz-Carlton today.
The price of the accommodations in EUR is converted to HUF as follows: the total amount will be calculated and charged based on the middle rate of MNB (and applicable government taxes).
Please note that the following rooms are located on upper-level floors: Palace Suite, Club King Room, Nora Suite and Chairman Suite.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Location
Property Video
Guest Reviews
Beautiful hotel in a perfect location
Our room was not cleaned on our first day and we had to request they come it was half a job or less and they took items from the bathroom that we were using. To pay so much and not have it cleaned was poor
قربه من الشوارع السياحيه ومن جميع الاماكن المهمه للسياح
وسمحوا لنا بالدخول قل الوقت المحدد
نشكر السيد لوك على تعاونه وحفاوته
كل شي جميل
The interior
Service staff especially for breakfast
The overall hospitality was equally disappointing. Staff were remarkably unfriendly and unwelcoming. At breakfast, two employees walked straight past me without so much as a “good morning.” Apparently, even basic courtesy is too much to expect at this five-star establishment.
Furthermore, the baby cot provided was an absolute disgrace. It was an old-fashioned metal cot resembling a hospital bed, with zero protective padding to prevent a small child from hitting their head against the metal bars. It came with a poorly fitted, untidy sheet, and no proper children's bedding, blanket, or basic comforts. For a hotel claiming to offer five-star luxury, providing such a poorly equipped, unsafe, and unwelcoming sleeping space for an infant is simply shameful.
The hotel appears to confuse luxury with expensive interiors, overlooking the very foundation of five-star hospitality: safety, basic courtesy, and genuine respect for families. Anyone can charge five-star prices. Earning five-star trust is an entirely different matter.
We had to leave a day early because our child was unwell. We informed reception in advance and were assured that the unused night could be refunded. However, at checkout, the staff suddenly claimed that nobody had spoken to us about it.
After we insisted on speaking with a manager, my husband spoke to him directly while settling the bill. He asked for written confirmation that we had stayed only two nights. The manager declined to provide it but personally gave my husband his word that the hotel would approve the refund as soon as Booking.com contacted them.
Throughout the process, the hotel repeatedly insisted that nothing could be done without Booking.com. We therefore contacted Booking.com, who agreed to forward the refund request to the hotel. Yet the hotel did not even bother to respond to Booking.com. Later, they simply refused the refund, claiming there was no written evidence of any agreement. How convenient. On the bill we received, they even charged us city taxes for the third night when we obviously were not in the city at all! Is that even legal?
What makes this experience particularly unacceptable is that a manager's word apparently means absolutely nothing at Al Habtoor Palace Budapest. Once payment has been collected, individual guests seem to become irrelevant.
The hotel appears to confuse luxury with expensive interiors, overlooking the very foundation of five-star hospitality: integrity, accountability, and genuine respect for guests.
Anyone can charge five-star prices. Earning five-star trust is an entirely different matter.
For a hotel carrying the Al Habtoor name, this level of service and disregard for a management commitment is not merely disappointing — it is an embarrassment.
Le design, l’espace de la chambre
Les concierges et les portières sont très aimables et disponibles.
L’emplacement est idéal.
La chambre etait mal nettoyée pendant notre séjour et la petite peluche oublié par ma petite fille dans le lit perdu pour toujours
Le sol autour de la piscine très dangereux et très glissant !
Colazione fantastica. Personale estremamente gentile. Arredi e confort della sala super.
Niente. Tutto bellissimo
Let’s start with the important things: breakfast is excellent. Try the Shakshuka, the honeycomb with melons, and the fried spicy Hungarian sausages. It’s the kind of breakfast that makes you consider cancelling your plans and moving into the restaurant from 6:30 until 10:00, when the feast sadly ends.
The grand cupola is beautiful, and from the upper floors you can enjoy a splendid view of the top of it, or the city, and the Bazilika if your room faces the right way. The swimming pool is, without exaggeration, the cleanest hotel pool I have ever seen. The sauna is exactly as hot as it should be: not hotter, not colder. And there’s a terrific gym with everything you need to exhaust yourself before collapsing into a wonderfully comfortable bed.
The location is spot on, right in the city centre. Close to everything: Gerbeaud, the metro, tourist traps, and authentic Hungarian goulash. Try Retro Goulash on Dob Street. It’s a wonderful location for sightseeing, though terrible if you were hoping to escape into nature and discover yourself. No time for that.
For my faithful Muslim friends, there’s even a Qibla sign on the ceiling in the rooms, making it easy to determine the correct direction for prayer. Thoughtful details matter.
And then there are the lobby dates. No, not romantic dates. Actual dates. The fruit. Quite possibly the best dates in Budapest. I have no idea what the procurement department is doing, but I suspect international negotiations with elite date suppliers are involved.
All in all, an excellent hotel: fantastic breakfast, immaculate pool, perfect location, thoughtful details, and dates that deserve their own booking platform.
Bad parts, however: some members of the staff can be quite forgetful. They can forget to bring you the breakfasts' egg-menu (did I mention to choose the Shakshuka, it's brilliant), even after asking, or the food you ordered, or the bed you're supposed to sleep in. But from my point we all are humans, these are just mild annoyances, and fortunately, there’s always another staff member ready to save the day. Bed delivery and assembly may not be their strongest skills, because they work the reception, but enthusiasm is plentiful, and with a little teamwork, you’ll have a bed in no time. Just ask for it, and you will get it.
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