Grand Cantalagua Hotel Morelia, BW Signature Collection

Hotels
•
BW Signature Collection by Best Western
9.4 (1821 reviews)
Av. Ventura Puente esq. Av Carmelinas Col. Felix Ireta , Morelia , mx

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Clean facilities
Cons:
Noise from events
Cleanliness issues
Old bathroom amenities

Categories

Cleanliness
8.66
Several mentions of cleanliness but also complaints about mold and small insects.
Service
10
Many reviews praised the attentiveness and friendliness of the staff.
Location
9.83
Consistently highlighted as good and convenient for guests.
Room Quality
9.17
Mixed remarks; improvements needed in some rooms but overall comfortable.
Amenities
8.62
Amenities are appreciated, though some issues like water accessibility were mentioned.
Value for Money
9.65
Guests felt it was a good deal for the price.
Food and Beverage
9.61
Food received positive feedback, suggesting quality service.
Overall Experience
9.66
Most guests generally enjoyed their stay and found it satisfactory despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:21

Property Description

Luxurious Accommodation: The Best Western Plus Gran Hotel Morelia offers elegant rooms with free WiFi, decorated in a modern style with air conditioning and TVs. The bathrooms feature showers for your comfort.

Fantastic Amenities: Enjoy the tropical gardens, professional tennis courts, gym, running track, and a heated outdoor pool. Unwind at the bar with live music or savor delicious meals at the restaurant offering buffet breakfast and weekend brunch.

Ideal for Events: With a business center, 12 meeting rooms for up to 1000 people, and on-site parking, this hotel is perfect for hosting events and conferences.

Experience luxury, relaxation, and convenience at the Best Western Plus Gran Hotel Morelia. Book now for an unforgettable stay!

Important information:

When reserving more than 6 rooms, special conditions and supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MLM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs MXN 25 per stay.

Location

Guest Reviews

9.4
Based on 1821 reviews
Cleanliness: 8.66
Service: 10
Location: 9.83
Room Quality: 9.17
Amenities: 8.62
Value for Money: 9.65
Food and Beverage: 9.61
Overall Experience: 9.66
A
Alemania • solo_traveller • us
10
2026-06-20 • via Nuitee
U
Uriel • solo_traveller • us
10
2026-06-20 • via Nuitee
J
J M Ibanez • solo_traveller • mx
9
2026-06-20 • via Nuitee
E
Elvia • solo_traveller • us
9
2026-06-16 • via Nuitee
E
Elvia • solo_traveller • us
9
2026-06-16 • via Nuitee
R
Rodríguez Mercado • solo_traveller • mx
10
2026-06-16 • via Nuitee
B
Barajas Tapia • family_with_children • mx
8
BIEN
Pros:

CENE AHI, LA PIZZA ESTABA MUY MALA, ERA COMO DE FUD, MUY MUY MALA

Cons:

YO AGREGARIA ALGO PARA LOS SONIDOS EXTERNOS, ME ESTABA LAVANDO LOS DIENTES Y ESCUCHABA TODOS LOS RUIDOS DE LA PERSONA DE A LADO, O SEA SU TOS, SUS PEDOS TODO, Y EN LA PUERTA QUE ESTA A UN LADO DEL TOCADOR QUE ESTA CERRADA Y DA PARA LA OTRA HABITACION, PUES EN LA MADRUGADA CUANDO PRENDIAN LA LUZ ELLOS SE ILUMINABA LA HABITACION, ES MUY IMPORTANTE QUE HAGAN ALGO PARA LA LUZ DE OTRAS HABITACIONES Y EL RUIDO, O SEA LITERAL SE ESCUCHA TODO

2026-06-16 • via Nuitee
C
Castro • extended_group • mx
10
2026-06-15 • via Nuitee
B
Bustos • solo_traveller • mx
7
Regular
Pros:

Sobre todo la atención del personal y la ubicación

Cons:

El sistema de aire acondicionado es pésimo, los televisores ya son muy viejos y las imágenes que proyecta el televisor son demasiado borrosas es imposible ver algo en la TV
La cadera de las tinas del baño están tapadas. Por lo cual se inunda la tina cuando te estás bañando

2026-06-15 • via Nuitee
F
Flores Guzman • couple • mx
8
2026-06-15 • via Nuitee
E
Erika • solo_traveller • mx
10
2026-06-14 • via Nuitee
G
Gonzalez • couple • us
10
The installation and attention exelente 👍
Pros:

The rooms are very clean
The service very good
Restaurant all food we liked

Cons:

Everything exelente

2026-06-13 • via Nuitee
A
Ana Yancy • extended_group • cr
4
Regular
Pros:

La ubicación

Cons:

Conecting rooms no solicitado y con demasiado ruido entre las habitaciones. El room service 24 horas no podía entregar desayuno hasta a las 7 am, personal poco diligente

2026-06-12 • via Nuitee
R
Ramón • couple • mx
9
2026-06-11 • via Nuitee
F
Fernando • solo_traveller • us
10
2026-06-10 • via Nuitee
G
Gervasio • solo_traveller • mx
8
2026-06-07 • via Nuitee
R
Ricardo Blas • solo_traveller • mx
10
Pros:

las instalaciones y ubicación son muy buenas, el servicio y las atenciones del personal son buenas

Cons:

el cafe en el restaurante no es refill.

2026-06-02 • via Nuitee
N
Norma Leticia • solo_traveller • mx
10
2026-06-01 • via Nuitee
S
Simon • solo_traveller • mx
9
2026-05-31 • via Nuitee
A
Arce • solo_traveller • mx
10
2026-05-31 • via Nuitee