Fairfield Inn and Suites Memphis Germantown

Hotels
•
Fairfield Inn
8.6 (639 reviews)
9320 Poplar Pike , Germantown , US
+1 301-916-0750

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Cleanliness issues
Pool accessibility problems

Categories

Cleanliness
8.23
There were some concerns mentioned about cleanliness, such as a funny smell and a gummy bear found in the room.
Service
9.2
Many reviews praised the staff as exceptional, friendly, and accommodating.
Location
8.74
The location was repeatedly highlighted as great and convenient.
Room Quality
8.19
Some issues with room cleanliness and maintenance, but overall comfortable.
Amenities
8.72
The pool area and breakfast were noted positively, but some amenities could use improvement.
Value for Money
8.68
Overall, guests felt they received good value compared to expectations.
Food and Beverage
8.23
The breakfast selection was noted as scarce but good.
Overall Experience
8.8
Guests generally had a pleasant stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:05

Property Description

Convenient Location
This Fairfield Inn is ideally situated just a short 15-minute drive from Memphis International Airport, ensuring a hassle-free journey for guests.

Relaxing Amenities
Guests can unwind and rejuvenate in the indoor pool with a hot tub, enjoy the outdoor terrace, and start their day right with a delicious hot buffet breakfast.

Comfortable Accommodations
The rooms at Fairfield Inn and Suites Germantown offer a cozy retreat with modern amenities such as free Wi-Fi, ergonomic workspaces, and plush white linens, providing a comfortable stay for every guest.

Experience convenience, relaxation, and comfort all in one place at Fairfield Inn Memphis Germantown. Book your stay now and make unforgettable memories.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEM

Location

Guest Reviews

8.6
Based on 639 reviews
Cleanliness: 8.23
Service: 9.2
Location: 8.74
Room Quality: 8.19
Amenities: 8.72
Value for Money: 8.68
Food and Beverage: 8.23
Overall Experience: 8.8
C
CoKema • couple • us
1
It does not appear they plan to address the issue.
Pros:

Location

Cons:

The sink in the bathroom was leaking and the bathroom tub was filthy. When mentioned to management, they said that was the way the tubs were.

2026-09-17 • via Nuitee
D
Diana • family_with_children • us
7
Pros:

Location was great

2026-09-17 • via Nuitee
K
Kordell • couple • us
10
2026-09-04 • via Nuitee
M
Mr Saul Tolston • solo_traveller • us
9
Pros:

Room was clean and comfortable

Cons:

Bathroom door locked and had to use Bathroom in the hallway

2026-09-04 • via Nuitee
Q
Quick • couple • us
10
It was a great experience
Pros:

Very clean

Cons:

There was nothing we didn’t like

2026-08-24 • via Nuitee
V
VIGY • solo_traveller • qa
9
Pros:

Location was good.

2026-08-24 • via Nuitee
B
Brianna • family_with_children • us
10
2026-08-22 • via Nuitee
D
Darby • family_with_children • us
10
2026-08-19 • via Nuitee
H
Hillhouse • couple • us
10
2026-08-18 • via Nuitee
S
Sikes • couple • us
8
Good location, clean room, friendly Staff, good breakfast. Plus, a safe area to take a morning walk
Pros:

good breakfast food selection. Kind STaff

2026-08-16 • via Nuitee
B
Bell • couple • us
10
2026-08-10 • via Nuitee
L
La Nita • family_with_children • us
8
Friendly and satisfied my needs.
Pros:

Loved the breakfast. There was a nice variety of food which satisfied my family. The staff was friendly.

Cons:

The hotel needs some updating. It looks like they were working on some updates while we were there.
I didn't like that every time I needed something, I needed extra towels or something, I had to go to the lobby to get it.

2026-08-08 • via Nuitee
M
Marsh • solo_traveller • us
10
Pros:

Extremely helpful and accommodating. Everything was clean as well as smelling good. I was pleased. Kudos to the staff.

Cons:

Having to leave. Lol.

2026-08-03 • via Nuitee
M
Michael • family_with_children • us
8
2026-08-03 • via Nuitee
B
Beatriz • solo_traveller • br
9
Hospedagem confortável em uma linda região
Pros:

Os funcionários são muito atenciosos. O quarto é bem confortável. A região do hotel é arborizada e linda!

Cons:

Senti falta de frutas no café da manhã, como também de queijos. A distância da cidade é um pouco grande.

2026-07-21 • via Nuitee
T
Tyler • family_with_children • us
10
2026-07-21 • via Nuitee
D
Debbie • family_with_children • us
7
Good place. Staff was not overly friendly.
Pros:

Nice location

Cons:

Pool and hot tub were underwhelming

2026-07-18 • via Nuitee
A
Amanda • solo_traveller • us
5
2026-07-14 • via Nuitee
R
Rhonda • family_with_children • us
9
Very satisfied
Pros:

The staff in the evening and morning were very friendly and helpful. The beds were amazing! And the breakfast was wonderful with multiple choices

Cons:

The cleaning could be better. The floors were mopped but in the corners was horrible!

2026-07-13 • via Nuitee
C
Cheryl • family_with_children • us
9
I would definitely come back. The staff was extremely friendly and accommodating.
Pros:

Clean room
Good breakfast
Great staff

Cons:

Pool was strong chlorine smell

2026-07-12 • via Nuitee