Mercure Perth Hotel

Hotels
Mercure
7.2 (3060 reviews)
West Mill Street , Perth , gb

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Uncomfortable beds
Cleanliness issues

Categories

Cleanliness
6.13
Several reviews mentioned dirtiness and issues with room cleanliness.
Service
8.6
Consistently praised for friendly and helpful staff.
Location
8.14
Heavily mentioned as a positive aspect in multiple reviews.
Room Quality
6.59
Mixed sentiments; some rooms were described as tired and dated.
Amenities
7.12
Average feedback regarding extra amenities available.
Value for Money
7.08
Some reviews mentioned getting what they paid for, with mixed feelings on value.
Food and Beverage
6.63
Food quality at breakfast received negative feedback regarding temperature.
Overall Experience
7.3
Overall mixed experience; some good moments overshadowed by issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:00

Property Description

Historic Watermill Setting:
Experience a stay like no other at our unique Perth hotel, located in a charming 15th century watermill. Immerse yourself in history as you admire the original water wheel while enjoying the serene garden, reception area, and Lounge Bar.

Modern Amenities:
Indulge in comfort with our well-equipped rooms featuring private bathrooms, flat-screen TVs, and complimentary high-speed internet. Stay connected with direct dial telephones, and enjoy the convenience of tea and coffee making facilities, a hairdryer, and a trouser press.

Explore Nearby Attractions:
Conveniently located near Scone Palace, Branklyn Gardens, and the Glenturret Distillery, our hotel offers easy access to top attractions. Unwind at the Perth Leisure Pool, visit the Perth Museum & Art Gallery, or discover the craftsmanship at the Caithness Glass Visitor Centre.

Experience history, comfort, and convenience at our Perth hotel. Book your stay now for an unforgettable getaway.

Important information:

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the same payment card used to make the booking must be presented upon check-in at the hotel.

Please note that the property does not have a elevator and the restaurant is located on the first floor.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EDI

Location

Guest Reviews

7.2
Based on 3060 reviews
Cleanliness: 6.13
Service: 8.6
Location: 8.14
Room Quality: 6.59
Amenities: 7.12
Value for Money: 7.08
Food and Beverage: 6.63
Overall Experience: 7.3
A
André solo_traveller nl
9
2026-08-08 via Nuitee
B
BELEN couple es
5
Una decepción para las estrellas que tiene
Pros:

La ubicación y amabilidad del personal. Te hacen un descuento en el parking respecto a lo que pagan los que no son huéspedes, dejándolo en 7£

Cons:

Se nota bastante que no le han hecho una reforma en muchísimo tiempo. La pared tenía grietas que habían intentado tapar con masilla o pintura. Agujeros con tacos sin quitar en el baño, simplemente pasados con algo de pintura. El espejo con manchas negras, que tampoco cuesta tanto cambiarlo. Y la alcachofa de la ducha sin presión, que se notaba que no funcionaba correctamente, lo que hace ver el poco cuidado que le ponen. Tampoco están bien aisladas las habitaciones porque las vigas crujen muchísimo si en el piso superior alguien camina (yo no suelo despertarme por ruidos, pero esto fue muy difícil). Deberían revisar el número de estrellas del hotel porque no creo que se adecúe a las que tiene.

2026-08-07 via Nuitee
S
Susanne solo_traveller gb
6
This hotel takes big coach parties so limited our eating time, we had to eat in the bar . The breakfast was very good an
Pros:

Lovely well restored building . The room was a good size

Cons:

The bar is close to the entrance which has automatic doors so it was draughty and a little cold

2026-08-06 via Nuitee
S
Stanislas couple fr
7
2026-08-06 via Nuitee
S
stuart couple gb
3
Looks great but don't expect to get much sleep
Pros:

The public areas of the hotel are great. The bar and dining areas are well designed and have a quirky historical feel.
The staff were very friendly and knowledgeable

Cons:

The room was dated. Threadbare carpet, cracked tiles in the shower and not very clean.
The walls and ceilings are paper thin we could hear every noise from the corridor, the rooms at each side and above. Every movement, every flush of the toilets along with noise from other guests in the corridor made it impossible to sleep.

2026-08-06 via Nuitee
V
Viktoria couple il
9
проживание было бы приемлемым если бы не отсутствие кондиционера и не борьба с лестницей.
Pros:

номер был хороший,но было очень душно:не было подставки удерживающей окно открытым,мы втолкнули подставку для чемодана-пошло немного воздуха,но вентилятор(мы попросили на стойке регистрации)не справлялся.....завтрак был исключительно обильным и вкусным!на букинге указано,что это отель с растораном-там не ресторан,а бар!

Cons:

можно бы поставить кондиционер-в июле нет воздуха в номере!

2026-08-05 via Nuitee
S
Susan couple gb
7
Pros:

We have often stayed at Mercure. Our room was well presented and clean and we like the location to the city.

Cons:

We had to pay an unexpected £7.00 parking fee when previously parking had been free. We had minor issues with the shower being difficult to turn off, though having informed them expect it will be quickly sorted. We only had a bedside cabinet for one side of double bed.

2026-08-05 via Nuitee
M
Max couple dk
7
2026-08-04 via Nuitee
R
Robert couple au
7
An average inner city hotel.
Pros:

Good Breakfast, in the centre of town,

Cons:

Shower was impossible to operate, Wi-Fi was very bad, hotel decor felt tired.

2026-08-04 via Nuitee
L
Liam solo_traveller gb
10
2026-08-04 via Nuitee
F
Fabrizio couple it
6
Pros:

La posizione è lo staff.

Cons:

Camera molto piccola, da rimodernare.

2026-08-02 via Nuitee
R
Rob couple gb
8
2026-08-02 via Nuitee
C
Christine couple gb
4
Hotel drink prices are shocking 1pint of lager and a glass of wine £18
Pros:

It’s close to everything

Cons:

It could be doing with getting a refurbishment rooms are poor

2026-08-02 via Nuitee
M
Michal extended_group cz
10
Stayed for 1 night on a way to Cairngorm Mountains
Pros:

Staff was pleasant and check-in easy. Room was clean and spacious enough, so was the bathroom. Wi-fi worked well. There are plenty of shops and restaurants in the area. Access to buses and trains is easy (10 mins away).

Cons:

Finding the entrance to the hotel was not obvious, maybe some better signs, but it was just a small issue.

2026-07-25 via Nuitee
H
H couple gb
7
Will be back again next year.
Pros:

Location is excellent, several eateries within about 10 minutes walk. Easy to get to by car from the south, not sure about from other directions. Help yourself breakfasts were good with a fairly reasonable choice.

Cons:

Our ground floor room was close to hotel entrance. Late night noisy revellers outside kept us awake till well after midnight on one night.
This was at least our third yearly visit to this hotel, still no grab handles in the bath to assist showering safely, having pointed this out each visit.

2026-07-25 via Nuitee
G
Gavin solo_traveller au
8
Pros:

Breakfast

Cons:

Check in I asked if i could leave my bag and the receptionist said just leave it over there ! I explained that i was not happy and was then offered to leave it behind the counter

2026-07-25 via Nuitee
C
Catrina couple gb
3
Disappointing as we have stayed before and much better room
Pros:

Location good

Cons:

We got an upgrade which was shocking a very dated room with stained lampshades chipped tiles in the bathroom and very dirty soap dish. There was no wi fi for our 2 night stay

2026-07-23 via Nuitee
E
Emelin solo_traveller gb
10
Very warm welcome a.d very attentive staff. Lovely room
Pros:

Breakfast was excellent. Good range of choice - hot and cold.

Cons:

Car parking insufficient.

2026-07-22 via Nuitee
D
Dominic solo_traveller gb
9
2026-07-22 via Nuitee
W
Wood solo_traveller gb
10
Pros:

Friendly staff beautiful place and a decent breakfast 😋🤌

Cons:

I was in room 209 and the carpet was all stained as i arrived. Defo needs thrown out and a new one put in

2026-07-22 via Nuitee