Elite Venue Selection Felbridge - Gatwick

Hotels
•
Britannia Hotels
8.2 (180 reviews)
London Road, Felbridge, East Grinstead, England, RH19 2BH , East Grinstead , GB
44-1342337700

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Facilities

Meeting rooms
Full-service spa
Fitness facilities
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Concierge service
Outdoor furniture
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good amenities
Cons:
Limited breakfast options
No lifts for first floor

Categories

Cleanliness
7.91
Rooms exceptionally clean as mentioned in reviews.
Service
8.88
Staff were described as friendly and very helpful.
Location
8.42
Great location with ample parking.
Room Quality
8.37
Rooms very comfortable and well-appointed.
Amenities
8.4
Spa and pool facilities were positively noted, adding value to the stay.
Value for Money
7.86
Generally considered good value, though some dissatisfaction with breakfast choices.
Food and Beverage
7.41
Food looked amazing but not sampled, some disappointment on breakfast variety.
Overall Experience
8.38
Guests reported highly positive experiences overall, with a strong likelihood of recommending.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:39

Property Description

Luxurious Spa and Recreational Amenities
Indulge in body treatments and enjoy the indoor pool, steam room, and fitness center.

Fine Dining and Entertainment Options
Savor a meal at the restaurant, take advantage of 24-hour room service, and unwind at the bar/lounge.

Convenience and Comfort
Stay connected with complimentary Wi-Fi, relax with concierge services, and enjoy daily housekeeping in the air-conditioned rooms.

Book your stay at Crowne Plaza Felbridge - Gatwick, an IHG Hotel for a truly relaxing and enjoyable experience.

Important information:

  • Pool access available from 8:00 AM to 9:00 PM.
  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8.2
Based on 180 reviews
Cleanliness: 7.91
Service: 8.88
Location: 8.42
Room Quality: 8.37
Amenities: 8.4
Value for Money: 7.86
Food and Beverage: 7.41
Overall Experience: 8.38
K
Kahan • solo_traveller • gb
10
2026-07-04 • via Nuitee
N
Nathan • extended_group • gb
8
2026-07-04 • via Nuitee
T
Tyrone • solo_traveller • gb
8
Pros:

Location

Cons:

The telling was lacking of information

2026-07-02 • via Nuitee
C
Clare • couple • gb
8
Lovely hotel fantastic facilities great proximity to Gatwick
Pros:

Great location the facilities were fantastic our room was very clean

Cons:

The bed was very hard

2026-07-01 • via Nuitee
A
Amerish • solo_traveller • gb
8
2026-06-30 • via Nuitee
K
Kelly • couple • gb
9
2026-06-29 • via Nuitee
R
Raymond • couple • gb
7
Ok
Pros:

Nothing

Cons:

Nothing

2026-06-29 • via Nuitee
A
Abdullah • solo_traveller • sa
10
2026-06-29 • via Nuitee
E
Elizabeth • solo_traveller • gb
10
2026-06-29 • via Nuitee
M
Mark • couple • gb
7
2026-06-28 • via Nuitee
H
Holodinna • solo_traveller • ua
10
Pros:

We had a wonderful stay. The staff were incredibly friendly, welcoming, and polite, always happy to help. The rooms were very clean and comfortable. Thank you for making our stay so enjoyable. We would happily stay here again!

2026-06-28 • via Nuitee
D
Debbie • couple • gb
7
Ok
Pros:

Good location for lingfield race course.

Cons:

Very dated and felt the price I paid it should have been more exceptional.

2026-06-28 • via Nuitee
M
Michelle • extended_group • gb
10
Easy to get to and good location . Friendly and welcoming staff. Spacious room and bathroom . Excellent facilities
Pros:

Location
Size of room & hotel facilities

Cons:

Unsecured car park
Bar closing early

2026-06-28 • via Nuitee
M
Michael • couple • gb
8
2026-06-27 • via Nuitee
C
Christie • solo_traveller • gb
10
2026-06-27 • via Nuitee
J
Jitka • solo_traveller • cz
9
2026-06-26 • via Nuitee
S
Samantha • couple • gb
10
Staff were wonderful as were the facilities
Pros:

As always it’s amazing

Cons:

Nothing

2026-06-25 • via Nuitee
A
Ajay C • solo_traveller • gb
9
2026-06-23 • via Nuitee
S
Sue • solo_traveller • gb
9
2026-06-23 • via Nuitee
M
Mr E • solo_traveller • gb
9
Another decent stay.
Pros:

Clean tidy room with temp control which was needed as it was rather warm. Breakfast is always good and staff are friendly.

2026-06-23 • via Nuitee