Hilton Garden Inn Cleveland Airport

Hotels
Hilton Garden Inn
8.6 (551 reviews)
4900 Emerald Court South West , Fairview Park , us

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Clean and comfortable rooms
Cons:
Sticky floors
Poor mattress quality
Parking issues

Categories

Cleanliness
8.43
Mention of sticky floor and cleanliness provided in positive reviews, indicating potential issues.
Service
9.4
Positive mentions of helpful staff and good service, though there was a complaint about lack of concern from management.
Location
9.44
Consistently praised as great and convenient, with numerous positive comments on location.
Room Quality
7.39
Significant issue with mattress quality and air conditioning affecting sleep experience.
Amenities
8.92
Good comments on amenities like coffee and small shop, though some concerns about parking.
Value for Money
8.38
Concerns about misleading credit policy and additional costs for breakfast, affecting perceived value.
Food and Beverage
7.93
Mixed sentiments about breakfast service; needs clarity on what free breakfast entails.
Overall Experience
8.9
Overall positive experience despite specific complaints affecting individual scores.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:57

Property Description

Convenience and Comfort

Designed with comfort in mind, the Hilton Garden Inn Cleveland Airport offers a convenient stay with a shuttle service to the airport and modern amenities such as free high-speed internet and in-room microwaves and refrigerators.

Dining and Shopping

Guests can indulge in delicious meals at the on-site Great American Grill restaurant and satisfy any late-night cravings with a visit to the 24-hour convenience store for snacks and essentials.

Ideal Location

Situated near major interstates, this hotel provides easy access to popular sites like the International Exposition Center, NASA Glenn Research Center, and downtown Cleveland attractions. Start your exploration of Cleveland with us!

Book your stay at the Hilton Garden Inn Cleveland Airport for a seamless blend of comfort and convenience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note the complimentary parking is only available while being a registered hotel guest. Extended parking is available, please contact the hotel directly for more details.

Please note that guestrooms are undergoing renovations from 1 December 2019 through 1 November 2020. Construction noise may occur between 09:00 and 17:00,Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 551 reviews
Cleanliness: 8.43
Service: 9.4
Location: 9.44
Room Quality: 7.39
Amenities: 8.92
Value for Money: 8.38
Food and Beverage: 7.93
Overall Experience: 8.9
R
Robert solo_traveller us
8
Overall clean and comfortable employees friendly and helpful but location could be better.
Pros:

Breakfast was out quickly and good quality. The location is odd to get to and too close to a major highway.

Cons:

The noise from the Highway was very bad.

2026-07-24 via Nuitee
W
William couple us
9
2026-07-18 via Nuitee
W
Webb solo_traveller us
10
Good
Pros:

Clean and location

Cons:

Breakfast was expensive

2026-07-18 via Nuitee
M
McGuire couple us
10
Pros:

Rooms were clean and comfortable, breakfast was great and front desk staff was nice. We extended our stay a few times due to family being in Cleveland Clinic ICU and the staff was amazing.

Cons:

Hot tub did not work like it should have, jets did not work.

2026-07-16 via Nuitee
B
Brooke couple us
10
Wonderful
Pros:

Cleanliness and comfortable stay.

Cons:

None

2026-07-09 via Nuitee
S
Sharon solo_traveller us
9
Cons:

The only two minor complaints are that the body wash container in the shower was empty or not working and there were a few hairs on the shower wall.

2026-07-07 via Nuitee
S
Steven couple us
10
Super friendly and competent check in.
Pros:

On late Sunday night July 5th many flights were canceled so there were many people checking in. The gentleman at the front desk was so friendly and polite. He handled check-ins quickly and quickly it’s a smile. Excellent job.

2026-07-07 via Nuitee
K
Kenneth couple us
9
2026-06-30 via Nuitee
M
Marilyn solo_traveller us
10
2026-06-27 via Nuitee
R
Robert solo_traveller us
8
2026-06-26 via Nuitee
L
Laydami couple us
10
2026-06-08 via Nuitee
J
jocelyn couple us
10
2026-06-05 via Nuitee
J
James extended_group us
3
No power for several hours (3pm - 8pm)
Pros:

I liked the facility when the power was on. The showers were quite nice. The facilities were very clean.

Cons:

The power went out for several hours, the bathroom door refused to close, and the lights were very dim even when the power was on.

2026-06-04 via Nuitee
R
Ravi solo_traveller in
8
Was a good stay for single night
Pros:

It was very good

Cons:

Not specific

2026-06-03 via Nuitee
J
josephsV5257NP Friends getaway Cleveland, Ohio
10
Thank You for your Hospitality
Pros:

We had a Bowling Banquet there on Friday May 29, 2026. Everyone that we came in contact with was very nice and accommodating. The food was very good, and the atmosphere was inviting.

2026-05-30 via Tripadvisor
M
Matthew solo_traveller us
10
Pros:

Close to the airport, shuttle service was great, restaurant and bar were very good.

Cons:

Nothing comes to mind, I enjoyed my stay there

2026-05-22 via Nuitee
A
Anitra couple us
10
Everyone was very nice and it was comfortable
Pros:

The hospitality

Cons:

Had to pay for breakfast

2026-05-21 via Nuitee
L
Lisa couple us
9
Pros:

Na

Cons:

Pillows to soft. Everything else was awesome.

2026-05-18 via Nuitee
K
Kassidy couple us
10
Nice, but affordable room with friendly staff!
Pros:

I love that all of the staff were polite and helpful! The room was nice and clean. The hallways and lobby/common areas were clean too. It was nice without being too expensive and was perfect for two guests. I also love that because I’m a Hilton Honors member I get free wifi and two free bottles of water!

2026-05-18 via Nuitee
K
Kaitlyn couple us
7
Pros:

I stayed because I had an early flight. It wasn’t bad. It was a decent day not the cleanest place I’ve ever stayed, but not super dirty by any means.

2026-05-15 via Nuitee