Hilton Naples

Hotels
•
Hilton Hotels & Resorts
8.8 (621 reviews)
5111 Tamiami Trail North , Naples , us
+12394304900

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and well-maintained
Friendly staff
Great location
Comfortable accommodations
Cons:
Inconsistent mattress quality
Lobby bar closed
AC issues in some rooms

Categories

Cleanliness
8.8
Hotel was extremely clean, rooms kept immaculate by housekeeping.
Service
9.3
Staff was friendly and helpful when asked about the area, excellent hospitality skills.
Location
9.3
Centrally located to many beaches, stores, and restaurants.
Room Quality
8.3
Clean, with comfortable beds but some complaints about mattress quality.
Amenities
8.8
Nice pool area, beach services provided.
Value for Money
8.8
Considered a good deal for the quality provided.
Food and Beverage
8.3
Breakfast at Shula's was phenomenal, but some reviews noted missing breakfast inclusion in the tariff.
Overall Experience
8.8
Very enjoyable stay with a strong likelihood of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:39

Property Description

Luxurious Accommodations and Modern Amenities
The Hilton Naples offers spacious guest rooms with flat-screen TVs and small refrigerators. Enjoy the 37-inch flat-screen TV in every room for your entertainment needs.

Relaxation and Fitness Options
Unwind in the hotel's soothing waterfall swimming pool or stay active at the 24-hour fitness center. Take advantage of the spacious meeting facilities and event services for any business needs.

Award-Winning Dining Experience
Indulge in a culinary delight at Shula's Steak House, adorned with memorabilia from the 1972 Miami Dolphins. Treat yourself to a selection of premium steak cuts and other delicious menu offerings.

Experience the ultimate blend of comfort, convenience, and luxury at Hilton Naples. Book your stay now for an unforgettable getaway near the beautiful beaches of Naples, Florida.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RSW

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.43
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 621 reviews
Cleanliness: 8.8
Service: 9.3
Location: 9.3
Room Quality: 8.3
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 8.3
Overall Experience: 8.8
M
Mathias • family_with_children • uy
9
Pros:

Todo

2026-07-03 • via Nuitee
D
Daniel • couple • us
10
Exelente
Pros:

La habitacion

2026-07-03 • via Nuitee
J
Jakub • couple • pl
9
Pros:

Miły personel. Bardzo dobre steki w restauracji hotelowej. Uroczy busik dowożący gości na plażę. Uprzejmy kierowca daje krzesełka plażowe, ręczniki i wodę.

Cons:

Woda w pokoju dodatkowo płatna 2$ co nie jest zbyt eleganckie.

2026-07-02 • via Nuitee
A
Agueda • extended_group • cl
10
Muy grata
Pros:

Relación precio calidad

Cons:

Tener desayuno incluido, como en Europa

2026-06-29 • via Nuitee
Z
Zambrano • couple • us
10
2026-06-28 • via Nuitee
K
Kenny • couple • gb
3
Great buildin let down by poor organisation
Pros:

Good looking

Cons:

Chaotic service

2026-06-28 • via Nuitee
M
michaelsummers113 • Family • The Villages, Florida
10
Very memorable stay.
Pros:

When we arrived we were greeted by the the valet and concierge who promptly took care of our luggage and parking. The room was clean and comfortable. The staff and concierge was the best. The restaurant had a fantastic breakfast. The service and atmosphere made for a memorable stay.

2026-06-27 • via Tripadvisor
F
Francis • family_with_children • us
9
Comfortable amenities and great location!
Pros:

The bed was very comfortable and the room had well-appointed amenities.
The location was very convenient.

2026-06-27 • via Nuitee
L
louise • family_with_children • gb
9
Grand hotel, comfortable and friendly
Pros:

Nice grand hotel, friendly staff, comfortable room, nice pool

2026-06-27 • via Nuitee
H
HubertRinse • Solo travel • Honolulu, Oahu, Hawaii
10
Always superior!
Pros:

Always superior. Great service. This place never disappoints. The newly renovated elevators are the cherry on top. But great lobby. Courtesy bikes and van to and from the beaches. Shula's is legend in Naples. Pound for pound, this is the best hotel in Naples

2026-06-24 • via Tripadvisor
A
Andrea • couple • de
10
Insgesamt ein schönes Hotel, was wir wieder buchen würden.
Pros:

Das Zimmer war groß, sauber und sehr gut ausgestattet. (Kaffeemaschine, Kühlschrank, Safe) Das Personal war immer sehr freundlich und hilfsbereit. In der näheren Umgebung gibt es Restaurants und Einkaufsmöglichkeiten, die man auch ohne Auto erreichen kann. Es fährt ein Bus, zwar nur jede Stunde, aber für 2$ total ok. Der kostenlose Shuttle vom Hotel zum Strand ist super. Der Strand selbst auch. Man bekommt Stühle und Wasserflaschen kostenfrei vom Hotel gestellt. Falls man einen Sonnenschirm benötigt, muss man den aber am Strand mieten. Die Mietzeit beträgt mindestens 4 Stunden und kostet 30€. Der Hotelpool ist ebenfalls super. Während unseres Aufenthalts war es am Pool nicht voll, sodass man immer eine Liege bekommen hat.

Cons:

Leider gibt es nicht viele Sonnenschirme am Pool.

2026-06-18 • via Nuitee
R
Rhonda • extended_group • us
10
Pros:

Very beautiful, good parking, good area, staff very friendly, easy check in and out. Hotel very clean and room very quiet.

Cons:

Nothing

2026-06-17 • via Nuitee
P
palmtreegirl2301 • Solo travel • Tyler, Texas
10
Great customer service at the Naples Hilton
Pros:

I like to recognize these people who gave me excellent service Michael O was very attentive and provided great customer service. He was very polite. Took care of what I needed right away. I would also like to recognize Tonya for her kindness when when I came to breakfast about 10 of 10 and assured me, I would be fine to have my breakfast there instead of taking it to my room. I was very thankful that I could eat in the dining area look at the sunshine and the palm trees .at the front desk I would like to acknowledge Cheyenne, who has been helpful every time I came to the desk for whatever needed and
An she went out of her way every single time to make me a satisfied guest thank you for having these three employees working for you at the Naples Hilton I will definitely be back.!!!

2026-06-15 • via Tripadvisor
A
Andres • couple • ar
8
Gran estadía
Pros:

Excelente

2026-06-15 • via Nuitee
K
Karina • family_with_children • us
10
2026-06-15 • via Nuitee
D
D9004EIdanielr • Family • Homestead, Florida
10
Great Stay, Close to beach and Restaurants
Pros:

Great stay. Clean, comfy room. Great ac and unlimited hot water in shower. Loved having Shulas for breakfast and after dinner cocktails. The free shuttle to the beach with chairs and towels included was an added plus. Will definitely return to this property. All staff was very helpful and made us feel ike family. A+ stay

2026-06-13 • via Tripadvisor
C
crbaker501 • Couples • The Villages, Florida
10
The place to stay in Naples.
Pros:

We visit Naples often and we always stay at Hilton Naples. It is a convenient location and. the rooms are great and we love the restaurant for our special occasions.
Parking is convenient and the front desk personnel are always helpful.

2026-06-12 • via Tripadvisor
A
Angela • family_with_children • us
10
We had an amazing time with the family!
Pros:

All perfect

Cons:

Booking

2026-06-09 • via Nuitee
M
Mariana Sofia • couple • ar
10
2026-06-08 • via Nuitee
M
Marlene • solo_traveller • us
8
Pros:

The hotel is nice.

Cons:

There was only one person taking and delivering food and drinks to pool guests. Way too much for one person.

2026-06-08 • via Nuitee