Hilton Naples

Hotels
•
Hilton Hotels & Resorts
8.8 (610 reviews)
5111 Tamiami Trail North , Naples , us

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and well-maintained
Friendly staff
Great location
Comfortable accommodations
Cons:
Inconsistent mattress quality
Lobby bar closed
AC issues in some rooms

Categories

Cleanliness
8.8
Hotel was extremely clean, rooms kept immaculate by housekeeping.
Service
9.3
Staff was friendly and helpful when asked about the area, excellent hospitality skills.
Location
9.3
Centrally located to many beaches, stores, and restaurants.
Room Quality
8.3
Clean, with comfortable beds but some complaints about mattress quality.
Amenities
8.8
Nice pool area, beach services provided.
Value for Money
8.8
Considered a good deal for the quality provided.
Food and Beverage
8.3
Breakfast at Shula's was phenomenal, but some reviews noted missing breakfast inclusion in the tariff.
Overall Experience
8.8
Very enjoyable stay with a strong likelihood of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:39

Property Description

Luxurious Accommodations and Modern Amenities
The Hilton Naples offers spacious guest rooms with flat-screen TVs and small refrigerators. Enjoy the 37-inch flat-screen TV in every room for your entertainment needs.

Relaxation and Fitness Options
Unwind in the hotel's soothing waterfall swimming pool or stay active at the 24-hour fitness center. Take advantage of the spacious meeting facilities and event services for any business needs.

Award-Winning Dining Experience
Indulge in a culinary delight at Shula's Steak House, adorned with memorabilia from the 1972 Miami Dolphins. Treat yourself to a selection of premium steak cuts and other delicious menu offerings.

Experience the ultimate blend of comfort, convenience, and luxury at Hilton Naples. Book your stay now for an unforgettable getaway near the beautiful beaches of Naples, Florida.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RSW

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.43
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 610 reviews
Cleanliness: 8.8
Service: 9.3
Location: 9.3
Room Quality: 8.3
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 8.3
Overall Experience: 8.8
A
Angela • family_with_children • us
10
We had an amazing time with the family!
Pros:

All perfect

Cons:

Booking

2026-06-09 • via Nuitee
M
Mariana Sofia • couple • ar
10
2026-06-08 • via Nuitee
G
Gerardo • couple • us
10
Overnight stay,Wedding anniverasary weekend
Pros:

Friendly staff and great Restaurant on site, Shula's steak house

Cons:

N/A

2026-06-08 • via Nuitee
M
Marlene • solo_traveller • us
8
Pros:

The hotel is nice.

Cons:

There was only one person taking and delivering food and drinks to pool guests. Way too much for one person.

2026-06-08 • via Nuitee
A
ANDREA • solo_traveller • us
10
2026-06-07 • via Nuitee
A
Angel • couple • us
10
Pros:

My problem is with Bookings.com
I did not show up for my two nights reservation and yet I was billed for two nights instead of one night per cancellation policy.

Cons:

I need credit for second night

2026-06-04 • via Nuitee
B
Barclay • couple • gb
10
2026-06-02 • via Nuitee
R
Robert • couple • il
8
Decent Clean Hotel at a reasonable price.
Pros:

Clean and quiet, price appropriate and convenient free parking.

Cons:

there was no cappuccinos on sale on the facility. We prepaid for Breakfast and the fee charged was actually more than if we just went into restaurant and ordered.

2026-06-02 • via Nuitee
D
Dana • family_with_children • us
10
Siempre maravilloso
Pros:

Ya he ido 2 veces y volvería a ir

2026-06-02 • via Nuitee
J
Jorge • couple • ar
8
Great place to stay for my holidays
Pros:

Excellent service. Feel everybody wants to help

Cons:

There was no minibar in the room. Fridge was empty

2026-05-30 • via Nuitee
U
U946JVsarahm • Business
4
Poor service. Restaurant not worth the money.
Pros:

Very rude check-in experience and whole front desk staff poor customer service. Unenthusiastic staff in dining room, flickering lights, food drowning in sauces yet very expensive. Extremely disappointed especially for price. No help with bags.

2026-05-23 • via Tripadvisor
L
Lorenzo Sánchez • solo_traveller • us
10
Pros:

Todo

2026-05-20 • via Nuitee
B
Bienbenido • solo_traveller • us
10
Everyone was amazing great customer service
Pros:

Everything

Cons:

I love the property

2026-05-12 • via Nuitee
M
Miguel Enrique • family_with_children • us
9
2026-05-11 • via Nuitee
M
Monica • couple • ar
10
Personal súper amable. Todo al alcance de la mano.
Pros:

Todo

Cons:

Nada

2026-05-08 • via Nuitee
T
TONY • couple • us
10
Enjoyed every minute.
Pros:

Beautiful property close to the beach! Spacious rooms and all the amenities.

2026-05-06 • via Nuitee
D
diego • couple • us
8
2026-05-01 • via Nuitee
S
Steven • family_with_children • nl
8
2026-04-27 • via Nuitee
L
lilyd211 • Couples • Elcho, Wisconsin
8
Worth the stay
Pros:

Clean room, friendly staff, free parking. Complimentary shuttle tofro
Clam Pass with beach chair. Towels, water. Decent location. Pricey steakhouse on premises.

2026-04-22 • via Tripadvisor
M
Michelle • couple • us
4
Hilton Update Naples
Pros:

Location was great.

Cons:

I got the shock of a lifetime when I found a roach scared the bleep out of me. Additionally, the adjoining restaurant is far too high priced for the quality of food and we had no room tidying until after 3pm but by then far too late. I also paid extra for early check in and late check out which they haggled over but ultimately told me I didn’t even need to have paid for that. Pool area was small but nice and service was good. Beds were pretty comfortable. But for 850$ for two nights absolutely not worth it based on my experience and I almost always stay at Hilton’s.

2026-04-13 • via Nuitee