Hilton Garden Inn Portland Lake Oswego

Hotels
•
Hilton Garden Inn
8.4 (248 reviews)
14850 Kruse Oaks Drive , Lake Oswego , US

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly, courteous staff
Clean and quiet rooms (many guests)
Excellent breakfast and room service
Complimentary snacks and bottled water replenished daily
Convenient location (near I-5 / Lake Oswego)
On-site restaurant/bar and ability to charge to room
Cons:
Stained/carpet cleanliness issues reported by some guests
Unexpected $10 parking fee not always disclosed
Temporary road closures made access confusing for at least one guest
Some hotel wear and dated technology (non-smart TVs)
Breakfast sometimes not included or considered pricey

Categories

Cleanliness
7.9
Mixed reports: several guests praised exceptionally clean rooms and quiet accommodations, but a few called out stained/unclean carpets and signs of wear.
Service
8.8
Generally strong — numerous mentions of friendly, courteous and professional staff, though one guest felt staff were indifferent about parking/road issues.
Location
8.5
Convenient location (right off I-5, Lake Oswego suburb) praised, though one guest noted temporary road closures made access confusing.
Room Quality
8.6
Rooms described as clean, quiet, with useful extras (snacks, water, adjoining rooms available); some notes about general hotel wear but overall positive.
Amenities
8.4
Good on-site amenities — restaurant/bar, replenished snacks and bottled water, charge-to-room convenience; some tech is dated (non-smart TVs).
Value for Money
7.6
Perceived value reduced by unexpected $10 parking fee and paid breakfast options (e.g., $21 salmon hash); rooms themselves seen as good value by some guests.
Food and Beverage
8.8
Strong praise for breakfast and room service (standout breakfasts, specialty pancakes, peach waffles); some guests noted breakfast not included or pricey à la carte items.
Overall Experience
8.6
Mostly positive stays with multiple 'exceptional' and 'most pleasant' comments; consistent cleanliness and friendly staff balanced against a few service/fee issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:11

Property Description

Modern Amenities and Convenient Location

Located just a short drive from Portland city centre in Lake Oswego, Oregon, the Hilton Garden Inn Portland Lake Oswego offers comfortable accommodations and exceptional service. Situated near major motorways, guests have easy access to various attractions such as the Oregon Zoo and Portland International Airport.

Contemporary Conveniences

Guests can enjoy complimentary wireless internet access, a state-of-the-art fitness centre, and spacious meeting facilities during their stay at the Lake Oswego Hilton. Whether traveling for business or leisure, these modern amenities cater to the needs of every guest.

Exceptional Service

Experience top-notch service at the Hilton Garden Inn Portland Lake Oswego. Our dedicated staff ensures that your stay is memorable and stress-free. Book your stay now and indulge in comfort and convenience at our hotel.

Important information:

Please note guests traveling with pets are subject to USD 50 per pet for 1-4 night stay and USD 75 per pet for 5+ night stay.

Shuttle service for Hilton Garden Inn Portland/Lake Oswego is complimentary within 5 miles of their front door, and it runs between 6:30 AM and 7:00 PM daily. It has to be scheduled with the Front Desk.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PDX

Location

Guest Reviews

8.4
Based on 248 reviews
Cleanliness: 7.9
Service: 8.8
Location: 8.5
Room Quality: 8.6
Amenities: 8.4
Value for Money: 7.6
Food and Beverage: 8.8
Overall Experience: 8.6
Y
Yoselyn • extended_group • us
10
2026-10-18 • via Nuitee
K
Kahn • family_with_children • us
7
Pros:

The staff was friendly, but the cleanliness was lacking.

Cons:

The carpets in the hotel were stained and unclean.

2026-10-15 • via Nuitee
S
Sue • solo_traveller • us
5
Hotel is OK, but starting to show some wear
Pros:

great location, right off of I-5. breakfast looked OK...I always bring protein bars so i didn't have any. the room i got had snacks and water (sparkling and still) included and they were replenished everyday

Cons:

They charge you $10 for parking in their lot. no where was that disclosed. also, the main road was closed at night due to resurfacing however, the hotel didn't tell you how you could get to the hotel (from the main road, you were unable to turn onto the street that the hotel was on). i had to ask one of the flagger guys how i could get to the hotel. the staff didn't seem to care.

2026-09-14 • via Nuitee
S
Seth • solo_traveller • us
10
Pros:

Clean hotel and rooms , friendly staff

2026-09-08 • via Nuitee
J
Jeff • family_with_children • us
9
2026-09-07 • via Nuitee
M
Marieke • couple • us
8
2026-08-31 • via Nuitee
S
ScottO165 • Couples • Hendersonville, North Carolina
10
Exceptional
Pros:

we had two adjoining rooms (two queens, one king) for 4 days in mid august 2026 at the Lake Oswego location. we are in our mid 70s, so this review is from that perspective.
the hotel and rooms were exceptioinally clean and quiet. without exception, hotel staff were friendly, courteous and seemed happy to be there.
food was above average, with breakfast being the standout--excellent.
guests were your usual mix of young families, single business travelers and people like us. all were just going about their business. so, this is 5 star as far as i am concerned...i cant think of a single thing that couldve been better (which is highly unusual for me).

a word about the area: Lake Oswego is a slightly upscale suburb of Portland. its wooded, with windy roads and mid-upper class homes. and within a couple hours of the coast, which is highly recommended.
be ready for PEOPLE. and CARS. there seemed to be CARS everywhere, in every parking lot, side street and parking spot, ALL THE TIME. lined up at lights, stop signs, drive thru. it was like everyone gets in their cars and drives all day.
so Lyft is highly recommended here. the app is incredibly intuitive and easy to use. it tells you how much, who your driver will be and when they'll be there, and what kind of car.

hope this review helps folks in the future.

2026-08-20 • via Tripadvisor
T
Todd • couple • us
8
2026-08-20 • via Nuitee
J
Janice • couple • us
8
2026-08-07 • via Nuitee
D
David • solo_traveller • us
9
My room was on the top floor with provided snacks and drinks. The snack assortment was impressive.
Pros:

The breakfast was not included with my visit. I ordered off a menu and my salmon hash was $21. It was good but not sure I would order again. Coffee and tea were complimentary.

Cons:

It would have been nice to at least have a complimentary continental breakfast.

2026-07-20 • via Nuitee
J
johnbW1356LF • Business
4
Technology stuck in 2010
Pros:

It is a clean and convenient hotel but it is way behind the times. The TVs aren’t even smart TVs. You get basic cable channels only.

2026-07-14 • via Tripadvisor
T
Troy • couple • us
10
2026-07-13 • via Nuitee
C
Carn1vore • Couples
8
Great kitchen and room service
Pros:

While attending our grandson's wedding nearby, we had the great fortune to stay at this location for several days. The staff was very professional; however, it was the kitchen staff that I want to now compliment profusely. The quality of their room service, especially the peach waffles, the speciality pancakes, and breakfast sandwiches, was beyond reproach. We have never experienced such pleasing room service breakfasts in the several days that we were there as we experienced during this stay. BTW, order a side of bacon.

2026-07-08 • via Tripadvisor
D
David • solo_traveller • us
10
2026-06-19 • via Nuitee
L
Lynn • couple • us
7
Nice hotel except for parking fee
Pros:

It was clean

Cons:

Charging $10 to park feels like getting Nicole and dimed.

2026-06-13 • via Nuitee
O
Oleksii • family_with_children • us
8
2026-06-13 • via Nuitee
A
Amanda • couple • us
10
clean , cozy, and the extra amenities
Pros:

the restaurant/bar and that you can purchase food and other items and charge to your room

Cons:

nothing !

2026-06-09 • via Nuitee
C
Chris • solo_traveller • us
9
2026-06-05 • via Nuitee
K
Katherine • couple • us
10
It was the most pleasant stay I have had with me having to travel to Portland for doctor appt.
Pros:

We did not eat breakfast as I had an appointment at OHSU. The rooms were so clean. The staff was very friendly and helpful. I wish I could have eaten breakfast because of a dish of strawberries and i think yogurt.

Cons:

There was nothing that I did not like.

2026-06-04 • via Nuitee
P
Peter • solo_traveller • us
7
Good location with friendly staff but a bit worn and needs some updating
Pros:

Good location -helpful friendly staff

Cons:

Facilities need updating/worn carpets and out dated furniture and bathrooms

2026-05-25 • via Nuitee