Hilton Garden Inn Detroit Metro Airport

Hotels
•
Hilton Garden Inn
8.8 (360 reviews)
31800 Smith Road , Romulus , US
+1 734-727-6000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Convenient location for airport access
Clean and comfortable rooms
Cons:
Soft mattress complaints
Plumbing issues
Breakfast pricing concerns

Categories

Cleanliness
8.3
General cleanliness was rated positively, but there were minor plumbing issues mentioned.
Service
9.3
Staff were frequently described as friendly and helpful, with a few isolated service issues.
Location
9.3
The location was consistently praised for its convenience, especially for airport access.
Room Quality
8.8
Rooms were described as clean and comfortable, with some dissatisfaction on mattress firmness.
Amenities
8.8
Amenities like the pool and restaurant received positive feedback, although some aspects like breakfast were critiqued.
Value for Money
8.8
Value was generally perceived as good, despite some concerns about pricing for certain services.
Food and Beverage
8.3
Breakfast quality was praised but with frequent complaints about coffee shortages.
Overall Experience
8.8
Overall experience was rated positively, with minor issues but a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:44

Property Description

Convenient Location
Located near Detroit Metro Airport and major corporate offices, our hotel offers easy access for business and leisure travelers alike.

Modern Amenities
Enjoy free airport shuttle, wireless internet, a fitness center, indoor pool, on-site dining, and a 24-hour convenience store during your stay.

Nearby Attractions
Explore shopping, dining, and entertainment options in the area, and visit iconic landmarks like Ford World Headquarters and Detroit city center just a short drive away.

Book now for a memorable stay at Hilton Garden Inn Detroit Metro Airport!

Important information:

Please note the property is undergoing guestroom renovations through September 2020. There will be intermittent construction noise daily between 09:00 and 17:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DTW

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.8
Based on 360 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.3
Room Quality: 8.8
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 8.3
Overall Experience: 8.8
P
philippe • solo_traveller • fr
8
OK, efficient.
Cons:

A bit too much smell of Chlore in the Swimming pool.

2026-09-19 • via Nuitee
G
Gregory • solo_traveller • us
9
Detroit trip
Pros:

Atmosphere and Staff was superb.. Rooms were nice and clean

Cons:

Breakfast should be added with a nice selection

2026-09-08 • via Nuitee
F
Fred • solo_traveller • fr
9
Pros:

Spacious room.

Cons:

Shampoo product was nearly empty.

2026-08-29 • via Nuitee
S
Susanne • couple • de
8
2026-08-26 • via Nuitee
T
Thomas • couple • us
10
Pros:

Food & service great

2026-08-23 • via Nuitee
K
Karen • solo_traveller • us
8
Clean and convenient to DTW
2026-08-18 • via Nuitee
C
Clary • extended_group • us
9
Clean friendly and handy
2026-08-09 • via Nuitee
W
Wanda • couple • us
10
2026-08-08 • via Nuitee
S
Sanchez • solo_traveller • us
10
DTW Hilton Garden is the best!
Pros:

Everything was great! And we arrived late at night and that was not an issue. Ans we needed an early shuttle ride to airport and front desk clerk was so helpful and got us a shuttle very early morning.

Cons:

Nothing!

2026-08-06 • via Nuitee
H
Hunter • solo_traveller • us
7
Excellent, except for the impossibility of contacting the hotel prior to arrival.
Pros:

Once I arrived, everything was absolutely wonderful, but ...

Cons:

It was absolutely impossible to contact the hotel by phone or messaging through the booking.com app, to get the hotel shuttle to come pick me up from the airport. I spent almost an hour attempting this.

2026-08-03 • via Nuitee
J
Jade • solo_traveller • us
10
2026-07-22 • via Nuitee
A
Andres • couple • fr
9
Pros:

the guys at the bar gave us warm dinner at 10:45 pm

Cons:

i missed the possibility of a light breakfast instead of only the full one.

2026-07-21 • via Nuitee
V
Vanessa • couple • us
9
2026-07-19 • via Nuitee
T
Tiffanie • family_with_children • us
10
2026-07-09 • via Nuitee
S
steven • couple • us
10
Perfect affordable spot if you need to be near the airport
Pros:

Felt clean and safe

2026-07-08 • via Nuitee
N
Nafeesah • couple • us
10
2026-06-19 • via Nuitee
K
Kevin • couple • us
8
Pros:

Clean and updated

Cons:

Room supplies, soap, shampoo etc were all empty. By the time we arrived we were too tired to have someone replace/refill everything so we go by. That was the second time on this trip that a different hotel had the same issue.

2026-06-16 • via Nuitee
A
Amanda • couple • us
10
2026-06-01 • via Nuitee
S
Sorin • family_with_children • ro
8
2026-05-18 • via Nuitee
C
Carlos • couple • us
10
2026-05-12 • via Nuitee