Hilton Garden Inn Philadelphia Center City

Hotels
•
Hilton Garden Inn
8 (3944 reviews)
1100 Arch Street , Philadelphia , us

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Uncomfortable beds

Categories

Cleanliness
7.25
Reports of blood in elevators and used toiletries, affecting cleanliness perception.
Service
8.75
Friendly and helpful staff reported, particularly mentioned positive experiences.
Location
9.25
Excellent location close to attractions and restaurants.
Room Quality
7.75
Some issues with room cleanliness and noise, but generally spacious and modern.
Amenities
7.25
Limited breakfast options and issues with advertised amenities (pool and hot tub).
Value for Money
7.75
Guests felt the prices did not match their experiences, particularly regarding parking costs.
Food and Beverage
8.25
Breakfast received commendations but could offer more variety.
Overall Experience
7.75
Overall mixed feelings due to cleanliness issues and price concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:55

Property Description

Luxurious Amenities

Experience comfort and convenience at Hilton Garden Inn Philadelphia Center City, where every room is equipped with modern essentials like a microwave and flat-screen TV.

Dining Delights

Indulge in delicious meals at the Garden Grill & Bar, offering stunning city views through floor-to-ceiling windows. Unwind with a drink at the Pavilion Lounge or explore nearby dining options just steps away.

Prime Location

Conveniently situated near Reading Terminal Market and Independence Hall, our non-smoking hotel is the perfect choice for both business and leisure travelers. Book now to enjoy complimentary WiFi and access to our 24-hour business centre.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 40 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 3944 reviews
Cleanliness: 7.25
Service: 8.75
Location: 9.25
Room Quality: 7.75
Amenities: 7.25
Value for Money: 7.75
Food and Beverage: 8.25
Overall Experience: 7.75
A
Ahmed • couple • ae
8
Pros:

Crew members were really nice , with perfect location with a walkable distance to every tourist destination with spacious suite
Considered as good hotel just to sleep in a near area

Cons:

We did not expect facility in the location and no available parking related to the hotel but there was a near public chargeable parking to park

2026-06-20 • via Nuitee
J
Jeramy • family_with_children • us
8
Pros:

Great staff

Cons:

Difficult parking for larger vehicles

2026-06-18 • via Nuitee
B
Benavides • family_with_children • us
10
Pros:

The staff, very helpful

Cons:

Location close to everything

2026-06-16 • via Nuitee
S
Silvia • couple • ec
10
Perfect location!
Pros:

Lo que más me gustó fue que me permitieron hacer early check in, aunque indicaron que estaba sujeto a disponibilidad, en mi caso, sí se pudo y me alegró mucho!

Cons:

La variedad del desayuno podría mejorar

2026-06-15 • via Nuitee
A
Adam • family_with_children • us
10
2026-06-15 • via Nuitee
C
Crandell Warner • solo_traveller • us
10
Pros:

The Hilton was clean. When I arrived at check-in I was told by the staff that I had to pay the full price for my stay up front since I used a third party site. But the gentleman at the desk cancelled my initial booking & charged me for one night. I was grateful because I didn't have the full amount at the time. 2 other female staff did the same thing. That allowed me to pay day by day. I am completely satisfied with my recent stay.

2026-06-13 • via Nuitee
M
Mary • family_with_children • us
10
Pros:

Location, great breakfast

2026-06-12 • via Nuitee
I
Istvan • couple • hu
8
2026-06-11 • via Nuitee
K
Kisha • couple • us
10
2026-06-11 • via Nuitee
B
Brock • couple • us
8
2026-06-11 • via Nuitee
P
Pinar • solo_traveller • us
5
Good location
Pros:

The location was good. Breakfast was also nice.

Cons:

The noise insulation was horrible. I woke up in the middle of the night because of a family argument involving slamming doors, screams, and nervous breakdowns. Security arrived upon my call; however, it ruined my night and the following day at the conference. I was travelling for work, and it was a very unpleasant experience.

2026-06-10 • via Nuitee
A
Alexis • family_with_children • us
10
2026-06-10 • via Nuitee
D
Daniel • family_with_children • us
9
2026-06-09 • via Nuitee
K
Kia • couple • us
10
2026-06-08 • via Nuitee
D
Diana • couple • us
10
2026-06-08 • via Nuitee
C
Cynthia • couple • us
10
Great stay as always!
Pros:

Cleans nd convenient

Cons:

Nothing

2026-06-05 • via Nuitee
H
Heidi • solo_traveller • us
8
2026-06-05 • via Nuitee
M
Maxx • family_with_children • us
6
Very nice, a little pricey, wish they gave us more pillows.
Cons:

I kept calling the front desk to send up more pillows and a blanket for our room. Three times I called and I never got a response. I would appreciate if someone could accommodate me next time or at least call to inform "sorry, we have no pillows to spare."

2026-06-01 • via Nuitee
H
Harry • couple • ca
8
2026-05-31 • via Nuitee
I
Ingstad • solo_traveller • no
8
2026-05-31 • via Nuitee