Hilton Garden Inn Philadelphia Center City

Hotels
•
Hilton Garden Inn
8 (4011 reviews)
1100 Arch Street , Philadelphia , us
+1 215-923-0100

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
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Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Uncomfortable beds

Categories

Cleanliness
7.25
Reports of blood in elevators and used toiletries, affecting cleanliness perception.
Service
8.75
Friendly and helpful staff reported, particularly mentioned positive experiences.
Location
9.25
Excellent location close to attractions and restaurants.
Room Quality
7.75
Some issues with room cleanliness and noise, but generally spacious and modern.
Amenities
7.25
Limited breakfast options and issues with advertised amenities (pool and hot tub).
Value for Money
7.75
Guests felt the prices did not match their experiences, particularly regarding parking costs.
Food and Beverage
8.25
Breakfast received commendations but could offer more variety.
Overall Experience
7.75
Overall mixed feelings due to cleanliness issues and price concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:55

Property Description

Luxurious Amenities

Experience comfort and convenience at Hilton Garden Inn Philadelphia Center City, where every room is equipped with modern essentials like a microwave and flat-screen TV.

Dining Delights

Indulge in delicious meals at the Garden Grill & Bar, offering stunning city views through floor-to-ceiling windows. Unwind with a drink at the Pavilion Lounge or explore nearby dining options just steps away.

Prime Location

Conveniently situated near Reading Terminal Market and Independence Hall, our non-smoking hotel is the perfect choice for both business and leisure travelers. Book now to enjoy complimentary WiFi and access to our 24-hour business centre.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 40 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8
Based on 4011 reviews
Cleanliness: 7.25
Service: 8.75
Location: 9.25
Room Quality: 7.75
Amenities: 7.25
Value for Money: 7.75
Food and Beverage: 8.25
Overall Experience: 7.75
K
Kate • family_with_children • us
8
2026-07-25 • via Nuitee
B
Betiana • family_with_children • ar
9
Pros:

La ubicación del alojamiento es excelente y la habitación era muy confortable.

Cons:

El personal no se destacaba por ser muy amable

2026-07-24 • via Nuitee
D
David • family_with_children • ca
10
Spot idéal pour virée à Philadelphie
Pros:

Propreté , confort, grandeur des chambres, emplacement

Cons:

Rien

2026-07-24 • via Nuitee
O
Orsolya • extended_group • hu
9
2026-07-23 • via Nuitee
J
Jennifer • family_with_children • us
8
Convenient, clean hotel- sketchy and sad area of Philly!
Pros:

Easy to get in and out, close to venue

Cons:

The area is really dirty and there are people lying in the sidewalks. It smells like urine outside. The listing gave the impression there was a parking garage for the hotel. It was an adjacent public garage. The garage didn’t allow in and out for guests- so I had to pay 25 for a few hours and then another 40 when I went back in to stay the night. That’s a lot and very inconvenient. Also- the parking lot was not well lit and very scary. The hotel itself was very good and clean. Breakfast was just a regular hotel bagged eggs thing- but because there weee servers even though they just brought drinks- we had to tip- I would rather just get my own coffee as we waited on ourselves at the typical breakfast buffet as usual. The staff in there were very nice. The lobby smelled like weed the whole time. The proximity to things was very good.

2026-07-23 • via Nuitee
L
Laura • couple • us
9
2026-07-23 • via Nuitee
A
Angela • solo_traveller • ca
10
Clean and well-appointed hotel in ideal downtown location
Pros:

Great central location, walking distance to many of the city's attractions. Lots of food options within walking distance, especially Reading Terminal Market. Included breakfast was great, with plenty of options. Room was clean and spacious. 2 TVs in the room was fun! Made it easy to watch simultaneous FiFA world cup matches :-)

Cons:

Ir was a little weird that I got handwritten breakfast vouchers at check in, and had to stand there and wait for 12 voucher cards to be individually handwritten (one for each of our family of 4, for each of the 3 mornings we spent there). In this day and age, you'd think this would all be electronic, or put our room number on the list the breakfast room staff can access, etc.

2026-07-22 • via Nuitee
A
Andrea • extended_group • gb
8
2026-07-21 • via Nuitee
J
JSD19 • Couples • Arvada, Colorado
8
Good
Pros:

It was a good location next to Reading Market and the Convention Center. It felt like a good value for what we paid considering the location.

2026-07-20 • via Tripadvisor
Y
Yaser • family_with_children • us
7
2026-07-20 • via Nuitee
B
BRENDA • solo_traveller • us
10
Amazing
Pros:

That staff went about and beyond !!!!!I hade just been released from the hospital before I checked in they made me feel like I was the only guest there

Cons:

Microwave not the room. That's it!!!!

2026-07-20 • via Nuitee
P
PATRICIA • extended_group • br
10
2026-07-20 • via Nuitee
S
stevenmQ9586GQ • Couples • Philadelphia, Pennsylvania
8
Great location
Pros:

The hotel is in a great location, the train station is literally across the street. The rooms are quite large for a city hotel and were quiet at night. We did request an extra blanket twice, but it never came. The breakfast buffet, although reasonably priced, is not very good at all, but passable. It was very convenient to catch the subway down to the linc at night and then back to the hotel. The city was buzzing and we felt very safe, even being out until 1:30 am.

2026-07-18 • via Tripadvisor
D
Davi • family_with_children • br
10
Excelente
Pros:

Tudo muito bem arrumado. Localizado excelente.

2026-07-17 • via Nuitee
Y
Ying • couple • ch
8
Good
Pros:

Location

Cons:

Breakfast , very little things

2026-07-15 • via Nuitee
O
OSVALDO • solo_traveller • co
10
Pros:

La ubicación es excepcional, cerca a todos los sitios de interés, al terminal, al Reading market. El personal atento, todo limpio y cómodo

2026-07-14 • via Nuitee
L
LOVORKO • couple • hr
10
2026-07-14 • via Nuitee
K
Kanani • family_with_children • us
4
It was okay for one night
Pros:

Location to where we needed to go

Cons:

The room was dim and furniture dark/dingy. The bathroom had a fake finger nail on the floor upon first going into the room.

2026-07-14 • via Nuitee
B
Brandon • couple • us
10
2026-07-13 • via Nuitee
S
Shalonda • couple • us
8
2026-07-13 • via Nuitee