Hilton Garden Inn Philadelphia Center City

Hotels
•
Hilton Garden Inn
8 (3970 reviews)
1100 Arch Street , Philadelphia , us
+12159230100

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Uncomfortable beds

Categories

Cleanliness
7.25
Reports of blood in elevators and used toiletries, affecting cleanliness perception.
Service
8.75
Friendly and helpful staff reported, particularly mentioned positive experiences.
Location
9.25
Excellent location close to attractions and restaurants.
Room Quality
7.75
Some issues with room cleanliness and noise, but generally spacious and modern.
Amenities
7.25
Limited breakfast options and issues with advertised amenities (pool and hot tub).
Value for Money
7.75
Guests felt the prices did not match their experiences, particularly regarding parking costs.
Food and Beverage
8.25
Breakfast received commendations but could offer more variety.
Overall Experience
7.75
Overall mixed feelings due to cleanliness issues and price concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:55

Property Description

Luxurious Amenities

Experience comfort and convenience at Hilton Garden Inn Philadelphia Center City, where every room is equipped with modern essentials like a microwave and flat-screen TV.

Dining Delights

Indulge in delicious meals at the Garden Grill & Bar, offering stunning city views through floor-to-ceiling windows. Unwind with a drink at the Pavilion Lounge or explore nearby dining options just steps away.

Prime Location

Conveniently situated near Reading Terminal Market and Independence Hall, our non-smoking hotel is the perfect choice for both business and leisure travelers. Book now to enjoy complimentary WiFi and access to our 24-hour business centre.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 40 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 3970 reviews
Cleanliness: 7.25
Service: 8.75
Location: 9.25
Room Quality: 7.75
Amenities: 7.25
Value for Money: 7.75
Food and Beverage: 8.25
Overall Experience: 7.75
J
Juraj • couple • hr
3
2026-07-04 • via Nuitee
D
dianna • extended_group • us
4
Difficult to find where to park at drop off. No help from front desk. Original guy at front desk too lazy to print out
Pros:

Pm restaurant very limited. They did not have enough staff

Cons:

See above

2026-07-03 • via Nuitee
M
Mario • extended_group • hr
8
2026-07-03 • via Nuitee
V
Vjekoslav • family_with_children • hr
10
2026-07-02 • via Nuitee
S
Stuart • family_with_children • gb
6
Central location with comfortable rooms but with shabby deco
Pros:

Central location with comfortable rooms

Cons:

Very tired building, lobby and corridors are really shabby

2026-07-02 • via Nuitee
Z
zainab • solo_traveller • se
10
Pros:

Great hotel to stay clean and stuff was freindly location was excellant.

2026-07-02 • via Nuitee
V
Verna • solo_traveller • za
7
Pros:

Location

Cons:

Hotel feels a little run down since we stayed there 2 years ago. Bedding dis not look fresh and had worn threads all over them.

2026-07-01 • via Nuitee
S
Sofia • solo_traveller • pr
8
Pros:

Location and restaurant staff.

Cons:

Breakfast offer was not worth the $21 paid. Too little options.

2026-07-01 • via Nuitee
A
Annette • couple • us
10
Okay, besides the parking.
Pros:

Location, cleanliness, staff.

Cons:

I had to pay for parking because they didn’t have their own parking. The daily cost of parking.

2026-07-01 • via Nuitee
V
Vedran • solo_traveller • hr
1
Cons:

They couldnt keep luggage after check out, they were full:( All day till flight with luggage in the town.

2026-06-29 • via Nuitee
J
James • solo_traveller • qa
9
A good place to be
Pros:

The hotel room was very clean and tidy, andis spacious. The staff are friendly and helpful.
The breakfast had varieties to satisfy all guests. A very good place to lodge

Cons:

Guests are not allowed to decide where to sit during breakfast but had to be directed by the restaurant staff. It's quite embarrassing sometimes when the hotel staff refuse to allow guests sit where they want to. Also the total amount including taxes that i paid was more than the total amount during booking on booking.com, something that was not resolved until I checked out.

2026-06-29 • via Nuitee
Z
Zachary • couple • us
10
2026-06-29 • via Nuitee
M
Mario • couple • co
10
Pros:

Excelente relación costo beneficio

2026-06-29 • via Nuitee
V
VULIĆ • solo_traveller • hr
8
2026-06-29 • via Nuitee
B
Bernard Jurjević • solo_traveller • hr
7
Pros:

Lokacija je odlična. Blizu je svih važnih znamenitosti.

Cons:

Doručak je svaki dan isti i preskup za ono što se nudi. Nismo mogli ostaviti kufere nakon odjave,navodno nije bilo mjesta. Ne čiste se sobe i ne obnavlja pisteljina u 3 dana ni jednom. Sami smo tražili nove ručnike.

2026-06-29 • via Nuitee
A
Amy • family_with_children • us
10
Great location, would definitely stay here again!
Pros:

Great location, the staff were all very nice. Very clean and comfortable. Breakfast buffet was very good. There were 2 tvs in our room so our oldest son had his own pull out bed and tv. The Reading Terminal Market was right next to hotel. China town was also nearby.

2026-06-29 • via Nuitee
L
Lionel • extended_group • br
8
2026-06-28 • via Nuitee
K
Kim • solo_traveller • us
10
Clean and enjoyable
Pros:

Location

Cons:

No parking

2026-06-28 • via Nuitee
T
Tylor • family_with_children • us
3
2026-06-28 • via Nuitee
K
Karen • couple • co
8
Ubicación excepcional
Pros:

La ubicación es excepcional para conocer el centro de la ciudad, el desayuno está bien.
El servicio de los empleados es bueno y tienen actitud positiva.

Cons:

Podría estar más limpio, no tiene caja fuerte la habitación.

2026-06-27 • via Nuitee