Hilton Niagara Falls/ Fallsview Hotel and Suites

Hotels
•
Hilton Hotels & Resorts
7.4 (12824 reviews)
6361 Fallsview Boulevard , Niagara Falls , CA
+1 905-354-7887

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Paid
Children allowed

Facilities

Parking
Restaurant
Room service
Meeting/banquet facilities
Bar
24-hour front desk
Fitness centre
Golf course (within 3 km)
Non-smoking rooms
Business centre
See all facilities

Review Highlights

Pros:
Spectacular Falls views / great location
Spacious rooms and excellent window/wall-of-windows views
Friendly/helpful staff in many instances; good room service
Convenient walkway to the casino and active Social Club / live music
Cons:
Hidden fees and unexpected charges (bottled water, high taxes); restaurant overcharge reports
Inconsistent cleanliness (dirty floors reported) and late housekeeping
Parking cost and rude/unhelpful parking staff
Cold spa/hot tub and noisy in-room air system; some parts of property feel older

Categories

Cleanliness
7
Mixed reports: several guests praised rooms as very clean, while others noted dirty floors and inconsistent housekeeping times (late afternoon cleaning reported).
Service
7.4
Mixed service experience: many staff described as friendly and going above-and-beyond (quick fixes, helpful front-desk on some issues), but multiple complaints about reception handling of overcharges and rude/ unhelpful parking staff.
Location
9.2
Outstanding location and views of the Falls repeatedly mentioned; praised for proximity and spectacular vistas (top praise across many reviews).
Room Quality
8.2
Generally strong room quality due to spacious rooms and excellent falls-facing windows; some negatives include noisy air system, occasional dirt on the floor, and at least one guest noting an older structure.
Amenities
6.8
Amenities are mixed: positives include a walkway to the casino and an active Social Club, while spa/hot tub issues (cold water) and paid parking reduce the score.
Value for Money
5.5
Noted as weak: multiple guests complained about hidden fees, high taxes, unexpected charges (e.g., bottled water) and restaurant overcharges, lowering perceived value.
Food and Beverage
6.6
Mixed F&B: some praise for lovely dinners and social club offerings, but serious concerns about overcharging in the restaurant and poor resolution from reception.
Overall Experience
8.5
Overall stays ranged from excellent (memorable Falls views, great staff interactions) to disappointing (hidden fees, cold spa); on balance guests often enjoyed the core experience (the view) despite notable service/value issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:11

Property Description

Luxurious Accommodations
Experience comfort and style in our spacious guest rooms equipped with modern amenities such as a flat-screen HDTV, coffee maker, and work desk. Upgrade to a room with an in-room hot tub and breathtaking views of the Falls for a truly indulgent stay.

Dining Excellence
Indulge in a culinary journey at our on-site restaurants offering a variety of cuisines. From savoring traditionally grilled meats at Brasa Brazilian Steakhouse to enjoying authentic Italian dishes at Corso, our dining options cater to every palate. Don't miss the chance to dine with panoramic views at The Watermark Restaurant.

Convenient Location
Located just minutes away from popular attractions like Journey Behind the Falls, our hotel offers easy access to entertainment and shopping. With a short drive to the US border and proximity to Canada One Outlet Mall, your stay with us promises both convenience and excitement.

Book your stay at the Hilton Hotel and Suites Niagara Falls/Fallsview for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BUF

Location

Guest Reviews

7.4
Based on 12824 reviews
Cleanliness: 7
Service: 7.4
Location: 9.2
Room Quality: 8.2
Amenities: 6.8
Value for Money: 5.5
Food and Beverage: 6.6
Overall Experience: 8.5
L
Leandro • couple • ca
8
2026-11-07 • via Nuitee
H
Helen • couple • ca
9
2026-11-07 • via Nuitee
M
Marjorie • extended_group • ca
9
Location was great and all staff that I had contact with were great.
Pros:

The check in was very busy but the associate that handled my check in was pleasant and helpful. She made me feel welcome and answered the questions that I had. The location was great for what we wanted to do.

2026-11-07 • via Nuitee
D
Daryl • couple • ca
7
2026-11-06 • via Nuitee
M
Mustafa • couple • ca
10
2026-11-06 • via Nuitee
N
nagel • couple • ca
7
2026-11-06 • via Nuitee
P
Patrick • solo_traveller • id
10
tres bon
Pros:

belle vue

2026-11-06 • via Nuitee
T
Tse-Wei • extended_group • ca
9
Pros:

1. 房間落地窗即可瞭望瀑布景觀
2. 飯店樓下有多間餐廳以及咖啡店，也可到達對面的賭城
3. 步行即可到達瀑布

Cons:

智慧電視稍微遲鈍

2026-11-06 • via Nuitee
D
Daryna • couple • ca
8
2026-11-05 • via Nuitee
N
Nicolas • couple • ca
10
2026-11-05 • via Nuitee
M
Macedo • couple • ca
8
2026-11-05 • via Nuitee
M
Michelle • couple • ca
10
relaxing.
Pros:

we were changed rooms to a room higher up as ours was not ready still at 5PM for check in - initially excited by that we were disappointed our fallsview room now became a side view of the falls as we were at the side of the building - a couch blocked the view from our bed so we had to shimmy the couch out the way to see the falls, that was disappointing.

Cons:

the above

2026-11-05 • via Nuitee
R
Roxanne • couple • ca
10
So beautiful
2026-11-05 • via Nuitee
M
MIHAI • extended_group • ca
9
Welcom HOME away from home
Pros:

This Hotel has everithing Confort, gorgeose wiev, fenomenal kication and adorable stuff.

Cons:

I head to live early .

2026-11-05 • via Nuitee
T
Thomas • family_with_children • fr
10
2026-11-04 • via Nuitee
M
Miguel j • couple • us
7
2026-11-03 • via Nuitee
T
Timothy • couple • us
8
2026-11-03 • via Nuitee
T
Tiffany • extended_group • us
8
Pros:

Amazing view from the 32nd floor
The howl
Hotel is located in a great spot. The staff took great care of us during our stay. Plenty of parking for every budget. Pool and hot tub open year round and indoors. Love the attached walkway to the casino

Cons:

In the entire hotel.. there was not 1 microwave. Sucks if you have leftovers from one of the many. Magnificent restaurants around

2026-11-03 • via Nuitee
E
Edson • extended_group • br
1
Horrível
Pros:

Não gostei de nada foi horrível

Cons:

Eu paguei por um quarto com vista e me deram sem vista quando fui reclamar queriam que eu pagasse a mais

2026-11-03 • via Nuitee
M
Margaret • couple • ca
10
Pros:

Very comfortable.

Cons:

The toilet was very low and too close to the shower stall.

2026-11-03 • via Nuitee